Title: Ascott Kuningan Jakarta Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=8150445&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ascott Kuningan Jakarta A luxury family retreat in Kuningan where shopping convenience meets recreational pleasure with tennis courts set in beautiful garden surroundings ## Photo gallery for Ascott Kuningan Jakarta ![View from property - Ascott Kuningan Jakarta (Jakarta)](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150445/321ceceb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - Ascott Kuningan Jakarta (Jakarta)](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150445/c4d3c755.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, in-room safe, desk - Ascott Kuningan Jakarta (Jakarta)](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150445/6e54a97f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - Ascott Kuningan Jakarta (Jakarta)](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150445/2e8ae378.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Ascott Kuningan Jakarta (Jakarta)](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150445/b91dfedb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Kuningan's center, Ascott Kuningan Jakarta combines luxury living with practical amenities. Enjoy an outdoor pool, on-site shopping, playground, basketball court, and gym with fitness classes. Perfect for travelers and families alike. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym £90 includes taxes & fees 15 Mar - 16 Mar ## Room options ### Check availability for these dates Tonight [Feb 17 - Feb 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=8150445&PinnedHotelID=8150445&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=8150445&PinnedHotelID=8150445&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 18 - Feb 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=8150445&PinnedHotelID=8150445&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=8150445&PinnedHotelID=8150445&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=8150445&PinnedHotelID=8150445&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=8150445&PinnedHotelID=8150445&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=8150445&PinnedHotelID=8150445&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=8150445&PinnedHotelID=8150445&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 12 of 12 rooms ### View all photos for Deluxe One Bedroom Apartment ![Private kitchen | Full-sized fridge, microwave, toaster, rice cooker](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150445/c897e614.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe One Bedroom Apartment - Sleeps 2 ### View all photos for Executive One Bedroom Apartment ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150445/e4aafb4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive One Bedroom Apartment - Sleeps 2 ### View all photos for Premier One Bedroom Apartment ![Private kitchen | Full-sized fridge, microwave, toaster, rice cooker](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150445/53ed0ad4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier One Bedroom Apartment - Sleeps 2 ### View all photos for Two-Bedroom Executive Room ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150445/ed8f70af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Executive Room - Sleeps 4 ### View all photos for Two-Bedroom Premier ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150445/ed8f70af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Premier - Sleeps 4 ### View all photos for Three-Bedroom Premier ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150445/ed8f70af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three-Bedroom Premier - Sleeps 5 ### View all photos for Executive Room, 2 Bedrooms ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150445/8f0548d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer Dining table LED TV Washer/dryer - City view - 1173 sq ft - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for Deluxe Room, 1 Bedroom ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150445/8f0548d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Bedroom ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer Dining table LED TV Washer/dryer - City view - 538 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premier Room, 2 Bedrooms ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150445/8f0548d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer Dining table LED TV Washer/dryer - City view - 1109 sq ft - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for Premier Room, 1 Bedroom ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150445/8f0548d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer Dining table LED TV Washer/dryer - City view - 710 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premier Room, 3 Bedrooms ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150445/8f0548d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 3 Bedrooms ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer Dining table LED TV Washer/dryer - City view - 1561 sq ft - Sleeps 5 - 1 King Bed, 1 Queen Bed and 2 Single Beds ### View all photos for Executive Room, 1 Bedroom ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150445/8f0548d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Bedroom ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer Dining table LED TV Washer/dryer - City view - 688 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99500000/99500000/99499984/4a279d5e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PARKROYAL Serviced Suites Jakarta Central Jakarta - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Ascott-Kuningan-Jakarta.h8150445.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Ascott-Kuningan-Jakarta.h8150445.Hotel-Information) ## About the area Located in Kuningan neighbourhood, Ascott Kuningan Jakarta is connected to a shopping centre. Bundaran HI and National Monument are notable landmarks, and travellers looking to shop may want to visit Grand Indonesia and Blok M Square. Looking to enjoy an event or a match while in town? See what's going on at Gelora Bung Karno Stadium. [Visit our Jakarta travel guide](https://www.expedia.co.uk/Jakarta.dx178269) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.22497%2C106.82408&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=q4WCQO4LehfYZdXy5YUHCdoHCJ8=) Ciputra World 1, Jalan Prof Dr Satrio Kav 3-5, Jakarta, Jakarta, 12940 ### What's nearby - ![Here is the breath-taking view from the new second tallest building in #Jakarta which was just opened, Sahid Sudirman Centre. From its roof top you will see the new famous 'X of Jakarta', a crossing elevated road that makes a letter 'X'. Sahid Sudirman Center has 59 storeys with 258 meters height or it is just 4 metres away from Wisma 46 which has been the tallest building in Indonesia with its 261.9 metres. #skylines #nightshot #gopro](https://images.trvl-media.com/place/1704/68ada3eb-97b9-4a3c-9a3e-9bbec3b915cd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Golden Triangle 1 min walk \- 0.0 miles - ![Chocolate chip bread with the shape of a rugby ball and called "Rugby".](https://images.trvl-media.com/place/1704/3e84187d-cebd-4aab-9776-fac4395f543e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lotte Shopping Avenue 1 min walk \- 0.1 miles - ITC Kuningan 2 min walk \- 0.1 miles - Ambassador Mall 3 min walk \- 0.2 miles - Kuningan City Mall 6 min walk \- 0.4 miles ### Getting around - Kuningan Station 16 min walk - Bendungan Hilir Station 17 min walk - Jakarta (CGK-Soekarno-Hatta Intl.) 42 min drive ### Restaurants - Arts Café by Raffles 1 min walk - Food Avenue 1 min walk - Sushi Tei 1 min walk - Ruth's Chris Steakhouse 1 min walk - Saturdays Lifestyle 1 min walk ## About this property ### Ascott Kuningan Jakarta Luxury family-friendly hotel near Grand Indonesia Located close to Gelora Bung Karno Stadium and Bundaran HI, Ascott Kuningan Jakarta provides a terrace, shopping on-site and a garden. Fitness classes are offered at the gym; other things to do include basketball. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool and a children's pool - Free self-parking - Continental breakfast (surcharge), an outdoor tennis court and a round-trip airport shuttle (surcharge) - An electric car charging station, a banquet hall and a lift Room features All 185 rooms have comforts, such as premium bedding and air conditioning, as well as thoughtful touches, such as separate sitting areas and separate dining areas. Other conveniences in all rooms include: - Reusable coffee/tea filters, recycling and LED light bulbs - Rainfall showers, eco-friendly toiletries and shower/bath combinations - 40-inch LED TVs with premium channels and DVD players - Separate sitting areas, separate dining areas and eco-friendly cleaning products ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/2000000/1600000/1596100/1596035/576cc3d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ascott Jakarta Central Jakarta - Pool - Spa - Pet-friendly - Kids’ pool 8.6 Excellent 565 reviews £76 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=1596035&PinnedHotelID=1596035&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/24000000/23930000/23924800/23924721/4f27859c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ascott Sudirman Jakarta Setiabudi - Pool - Spa - Pet-friendly - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking ### Food and drink - Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 217,800 for adults and IDR 108,900 for children - A restaurant - Coffee and tea in common areas ### Things to do - Basketball - Bicycle storage - Children's pool - Fitness classes - Gym - Outdoor pool - Outdoor tennis court - Playground - Shopping - TV in common areas ### Family friendly - Children's pool - Dining table - DVD player - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - In-room washing machine/dryer - Laundry facilities - Living room - Outdoor pool - Playground - Separate bedroom - Separate in-room dining area ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business centre - Computer station - Meeting rooms ### Outdoors - Barbecue grill - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (200 centimetre wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk (51 centimetre high) ### More - 100% renewable energy - 31 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Designated smoking areas - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Living plant wall - Local artist showcase - Local culture and ecosystem education - No plastic water bottles - Reusable cups - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer (on request) - Rainfall showerhead - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 40-inch LED TV with premium cable channels - DVD player - IPod dock ### Food and drink - Cookware, dishware, and utensils - Dining table - Full-sized refrigerator/freezer - Kitchen - Limited room service - Microwave - Rice cooker - Separate dining area - Tea bags/instant coffee - Toaster ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Living room - Phone - Recycling - Reusable coffee/tea filters - Safe - Separate sitting area - Washer/dryer - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 2:00 PM Contactless check-in and check-out are available Minimum check-in age - 17 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Children aged 5 and younger eat free breakfast Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately IDR 217800 for adults and from IDR 108900 for children - Airport shuttle fee: IDR 399600 per vehicle (one-way, maximum occupancy 2) - Airport shuttle fee per child: IDR 399600 (one-way), (from 1 to 12 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property uses solar energy, plus eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Ascott Kuningan Ascott Kuningan Apartment Ascott Kuningan Apartment Jakarta Ascott Kuningan Jakarta Ascott Kuningan Jakarta Aparthotel Ascott Kuningan Aparthotel Ascott Kuningan Jakarta Jakarta Ascott Kuningan Jakarta Aparthotel Ascott Kuningan Jakarta Aparthotel Jakarta ## Frequently asked questions ### Does Ascott Kuningan Jakarta have a pool? ### How much does it cost to stay at Ascott Kuningan Jakarta? ### Is Ascott Kuningan Jakarta pet-friendly? ### How much is parking at Ascott Kuningan Jakarta? ### What time is check-in at Ascott Kuningan Jakarta? ### What time is check-out at Ascott Kuningan Jakarta? ### Does Ascott Kuningan Jakarta provide a shuttle to the airport? ### Where is Ascott Kuningan Jakarta located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ascott Kuningan Jakarta Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 151 8 - Good 94 6 - Okay 25 4 - Poor 4 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### benoit 11 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great option in Jakarta. Big rooms, amazing pool, etc ##### benoit Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Verified traveller 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Since it’s directly connected to the mall, dining and shopping are convenient. The room is moderately spacious with a modern atmosphere ##### Verified traveller Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Hak-Chun 22 Mar 2025 Liked: Cleanliness, room comfort, communication #### Comfortable Very friendly and helpful front desk managers. ##### Hak-Chun Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Joseph 12 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff is excellent courteous friendly and professional I couldn’t ask for better ##### Joseph Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Chuanyu 9 Oct 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Good location, easy shopping and dinning, safe and quiet. ##### Chuanyu Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Chris 3 May 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Location is ideal if you work around the area ##### Chris Stayed 1 night in Apr 2024 ### 8/10 Good #### Thomas 2 Feb 2025 Liked: Cleanliness, room comfort #### Pretty good ! Spacious rooms and very nice and quiet. Room feels a bit dated , but might be just me feeling local style is dated… ##### Thomas Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Sze Ring 22 Feb 2025 Liked: Cleanliness, room comfort, communication #### Excellent location with extremely helpful staff I stayed in the one bedroom suite for 3 nights, it was amazingly huge. The staff was really helpful as I had a medical situation. They helped me to find the right clinic and booked and appointment. They really care for their guest! ##### Sze Ring Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Mrs Ria 20 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We came to celebrate my mother’s birthday and had a lovely time during our stay at Ascott Kuningan. We received a warmest welcome and birthday wishes from Dea & Ara. Overall all staff were friendly, helpful and professional. We will definitely come back!. Thank you. ##### Mrs Ria Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Johan 12 Feb 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great rooftop view, gym and near lots of food options! ##### Johan Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Allan 14 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities The management and staff were very friendly and helpful. Will definitely stay at this hotel again. Special thank to Adri in the restaurant who took time to welcome me and have a chat. Thank you once again. ##### Allan Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Nirmal 5 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Nugi was a brilliant staff who helped us wonderfully ##### Nirmal Stayed 9 nights in Jul 2024 ### 6/10 Okay #### JEYEON 25 Mar 2024 Liked: Cleanliness, communication Clean and good service. But breakfast is so bad ##### JEYEON Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Venetia 10 Oct 2023 Liked: Cleanliness, property conditions & facilities, communication Like the friend staff at the property. ##### Venetia Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Kian Kwok 15 Dec 2024 Liked: Cleanliness, room comfort, communication #### Good and Excellent service Very nice and clean property with top notch service staffs. Great amenities and location to Lotte Mall. However breakfast spread is not much choices compare to other hotels. But the food quality is good which covers the shortfall of choices. Another negative comments is the staffs doesn't know how to operate the washer in the room, perhaps need more training to the housekeeping team I will definitely recommend this hotel to my friends. and peers. ##### Kian Kwok Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Bennardo 24 Oct 2023 Liked: Cleanliness, room comfort, communication #### Accommodation is great but food needs improvement. The hotel accommodation is excellent and staff very friendly and helpful. However, the food overall was not good quality. I ordered a steak sandwich without egg but they included the egg and it was very messy to eat and the meat was tough. Also, the breakfast was not of high standard. ##### Bennardo Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Jessica 27 Apr 2024 Liked: Cleanliness, room comfort, communication i'm SO glad i chose this hotel for Jakarta. the 3 bedroom place was really great, great condition, clean and comfortable. with children the pool, indoor playroom and outdoor playground was exactly what we needed, also connected to lotte mall with a huge indoor playground. food was easily accessible with many restaurants at the mall and grocery store too. we also went for an art class in the mall and enjoyed ourselves. cherry on top when we left and reception gave us a little soft toy gift, our little girl was over the moon. thank you so much Ascott!! ![](https://a.travel-assets.com/ugc/hotel-reviews/E6872AE87A94E821E398E96B120E8A52B9C168AF1714215961141.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jessica Stayed 6 nights in Apr 2024 ### 6/10 Okay #### Lianny 10 Nov 2024 Disliked: Cleanliness, room comfort #### Space for improvement After many times of saying in Ascott, now again for 2 nights, somehow it was disappointing. The staff was friendly as usual, no complain. But the facilities and Interieur seem not to be maintained well anymore. The clothes drying rack was brocke at all 4 fixing points, so it was hard to dry the clothes, because it felt down several times. The shower head was falling down during showering, since it doesn't fit with the holder. The toilet sea was loose, so it moved an slipped from the toilet. Breakfast was disappointing, less choices, especially for non-meat eaters. No fish offered, industrial cheese, only 1 sort, and just steamed vegetables as meal, beside sausages ans meat. In the gym there's a rule that wearing shoes is mandatory, but not in the gymnastics room next to, actually it's 1 room separated with glas and door. Why, is a miracle. However, the staff lectured my husband, a competitive athlete, in front of 4 other guests like a little boy, to wear shoes. Strange. So there is space for improvement and we'll choose Oakwood instead for a while, until we give Ascott another chance. ##### Lianny Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### benoit 22 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Very large room, with kitchen and spacious bathroom. Pool is amazing. Great staff. Maybe the breakfast buffet could be a bit more diverse but really an amazing place overall ##### benoit Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### dino 6 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent service, nice location. Food is good but a bit expensive ##### dino Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Sean 12 Jan 2025 Liked: Cleanliness, property conditions & facilities, communication Excellent hotel and amazing staff!! ##### Sean Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Victoria 16 Dec 2022 Liked: Amenities, property conditions & facilities, communication Hotel is clean and quiet. ##### Victoria ### 10/10 Excellent #### Seiji 6 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Satisfactory ##### Seiji Stayed 4 nights in May 2025 ### 8/10 Good #### Tawfik 29 Nov 2024 Good workers ##### Tawfik Stayed 2 nights in Nov 2024 ### 8/10 Good #### Verified traveller 28 Dec 2022 Liked: Cleanliness, room comfort, communication Room is clean and spacious. 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