Title: Amaroossa Grande Bekasi Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=9140573&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Amaroossa Grande Bekasi Travelers savor global flavors at the coffee shop before relaxing by either of the two pools or treating themselves to rejuvenating spa treatments ## Photo gallery for Amaroossa Grande Bekasi ![Lobby - Amaroossa Grande Bekasi (Bekasi)](https://images.trvl-media.com/lodging/10000000/9150000/9140600/9140573/9475eb99.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property – evening/night - Amaroossa Grande Bekasi (Bekasi)](https://images.trvl-media.com/lodging/10000000/9150000/9140600/9140573/67386ddf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Amaroossa Grande Bekasi (Bekasi)](https://images.trvl-media.com/lodging/10000000/9150000/9140600/9140573/68f269b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Coffee shop - Amaroossa Grande Bekasi (Bekasi)](https://images.trvl-media.com/lodging/10000000/9150000/9140600/9140573/12358046.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool - Amaroossa Grande Bekasi (Bekasi)](https://images.trvl-media.com/lodging/10000000/9150000/9140600/9140573/18569d01.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Pekayon Jaya, Amaroossa Grande Bekasi offers comfort and convenience. Enjoy international cuisine at the poolside bar and Astoria Coffee Shop, plus evening entertainment at two bars. Amenities include in-room WiFi, luggage storage, and concierge services. ## Reviews 8.0 Very good ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=9140573&PinnedHotelID=9140573&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=9140573&PinnedHotelID=9140573&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=9140573&PinnedHotelID=9140573&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=9140573&PinnedHotelID=9140573&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9140573&PinnedHotelID=9140573&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9140573&PinnedHotelID=9140573&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9140573&PinnedHotelID=9140573&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9140573&PinnedHotelID=9140573&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 10 of 10 rooms ### View all photos for Deluxe Twin Room, 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9150000/9140600/9140573/76f7768b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Fridge LED TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker - 322 sq ft - City view - Sleeps 2 - 2 Single Beds ### View all photos for Executive Twin Room, 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9150000/9140600/9140573/76f7768b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Fridge LED TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker - 527 sq ft - City view - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Twin Room, 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9150000/9140600/9140573/76f7768b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Fridge LED TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker - 322 sq ft - City view - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe King Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9150000/9140600/9140573/a075380b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 2 ### View all photos for Executive Twin Room ![Bathroom | Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/10000000/9150000/9140600/9140573/7ba21af9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room - Sleeps 2 ### View all photos for Executive King Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9150000/9140600/9140573/d1314049.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Room - Sleeps 2 ### View all photos for Deluxe Single Room, 1 King Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9150000/9140600/9140573/782288a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room, 1 King Bed ### Highlights Soundproofed Air conditioning LED TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Free bottled water - 322 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Single Room, 1 King Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9150000/9140600/9140573/782288a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room, 1 King Bed ### Highlights Soundproofed Air conditioning LED TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Free bottled water - 322 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Executive Single Room, 1 King Bed ![Executive Single Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9150000/9140600/9140573/627d7024.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Single Room, 1 King Bed ### Highlights Soundproofed Air conditioning LED TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Free bottled water - 527 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Twin Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9150000/9140600/9140573/b5bd225b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ## You may also like Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101180000/101178200/101178113/67edc7cd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pan Pacific Jakarta Central Jakarta - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Amaroossa-Grande-Bekasi.h9140573.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Amaroossa-Grande-Bekasi.h9140573.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.25225%2C106.99164&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4ZRLbDnV0QoWX33JiDSZsDTGbKM=) Jl. Jend. Ahmad Yani No.88, Bekasi, West Java, 17141 #### What's nearby - Revo Town \- 5 min walk \- 0.3 miles - Metropolitan Mall Bekasi \- 6 min walk \- 0.4 miles - Pakuwon Mall Bekasi \- 6 min walk \- 0.4 miles - Grand Metropolitan \- 13 min walk \- 0.7 miles - Lagoon Avenue Mall Bekasi \- 3 min drive \- 0.9 miles #### Getting around - Bekasi Barat Station - 7 min walk - Jakarta (CGK-Soekarno-Hatta Intl.) - 64 min drive #### Restaurants - ‪Malacca Toast - ‬9 min walk - ‪Imperial Tables - ‬8 min walk - ‪Chatime - ‬3 min walk - ‪J.Co Donuts & Coffee - ‬9 min walk - ‪The People's Cafe - ‬8 min walk ## About this property ### Amaroossa Grande Bekasi Luxury hotel located in Pekayon Jaya Consider a stay at Amaroossa Grande Bekasi and take advantage of a poolside bar, a coffee shop/cafe and a playground. Take some time to relax at the on-site spa. The on-site international cuisine restaurant, Astoria Coffee Shop, offers breakfast, lunch, dinner and light fare. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi. You'll also find perks such as: - An indoor pool and an outdoor pool - Free self-parking and valet parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk - A ballroom, a lift and a front desk safe Room features All 159 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 42-inch LED TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/10000000/9730000/9721800/9721784/971aac0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aston Imperial Bekasi Hotel & Conference Center Bekasi - Pool - Parking included - Free Wi-Fi - Restaurant 7.8 Good 98 reviews £43 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=9721784&PinnedHotelID=9721784&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/17000000/16300000/16294900/16294864/d3bb4db1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santika Mega City Bekasi Bekasi - Free Wi-Fi - Restaurant - Air-conditioning - Gym 7.8 Good 21 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=16294864&PinnedHotelID=16294864&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9630000/9628700/9628698/d30e8372.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Horison Ultima Bekasi Pekayon Jaya - 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Pool - Spa - Kids’ pool - Parking included 8.8 Excellent 18 reviews £15 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=32816763&PinnedHotelID=32816763&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/112000000/111900000/111897700/111897652/77a5f07b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Merapi Merbabu Hotels Bekasi Rawalumbu - Parking included - Gym - Breakfast available - Business services [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=111897652&PinnedHotelID=111897652&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 150,000 per person - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant ### Restaurants on site - Astoria Coffee Shop - Mardy Grass Lounge - Pisa Lounge and Bar ### Things to do - Children's pool - Full-service spa - Gym - Indoor pool - Outdoor pool - Playground - Sauna - Steam room ### Family friendly - Children's pool - Indoor pool - Laundry facilities - Outdoor pool - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 5,608 square feet of conference space - Business centre ### Full-service spa - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift ### More - 15 floors - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 42-inch LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Desk - Iron/ironing board - Laptop-compatible safe - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 2 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 150000 per person - Airport shuttle fee: IDR 425000 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Amaroossa Grande Bekasi Hotel Amaroossa Grande Hotel Amaroossa Grande Bekasi Amaroossa Grande Amaroossa Grande Bekasi Hotel Amaroossa Grande Bekasi Bekasi Amaroossa Grande Bekasi Hotel Bekasi ## Frequently asked questions ### Does Amaroossa Grande Bekasi have a pool? ### Is Amaroossa Grande Bekasi pet-friendly? ### How much is parking at Amaroossa Grande Bekasi? ### What time is check-in at Amaroossa Grande Bekasi? ### What time is check-out at Amaroossa Grande Bekasi? ### Does Amaroossa Grande Bekasi provide a shuttle to the airport? ### Where is Amaroossa Grande Bekasi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Amaroossa Grande Bekasi Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.0 Location ### 7.8 Staff & service ### 8.6 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 19 8 - Good 21 6 - Okay 6 4 - Poor 4 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Michael 31 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a wonderful hotel! From the rooms to the staff, to that wonderful breakfast, I'm already looking forward to staying there again sometime soon! ##### Michael Stayed 3 nights in Jan 2023 ### 10/10 Excellent #### Azmi 20 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good enviroment, near amenities, staff friendly ##### Azmi Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Gavin 9 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Stay! A class above... This hotel brand is truly fantastic. From a warm welcome at check-in, to the comfortable bed in a spacious room and a smooth check-out, everything is well-handled. They will even look after your luggage after check-out. Nothing is too much trouble. Thanks to all the staff at Amaroossa Grande Bekasi for an enjoyable stay ##### Gavin Stayed 2 nights in Sep 2023 ### 8/10 Good #### Verified traveller 27 Nov 2022 Liked: Cleanliness, staff & service, room comfort #### Decent hotel in bustling city Decent hotel with very charming staff. Couldn't enjoy the swimming pool as it gets all the noise and honking from the street traffic. Couldn't use the gym as all equipment seemed broken. Vicinity of shopping mall offers many restaurant choices. ##### Verified traveller Stayed 13 nights in Nov 2022 ### 8/10 Good #### handoko 11 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place for relax The building is not maintain well and we found the bad cover carpets in room corridor. Some furniture is not in agood condition, but the bedroom is quite comfort and we can sleep well ##### handoko Stayed 1 night in Jul 2022 ### 6/10 Okay #### Scott 11 Sept 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities property states indoor pool and outdoor pool, but only one pool. The pool is not big. Had problems with elevators. Got stuck on 13th floor for 15 minutes and couldn't get to lobby ##### Scott Stayed 4 nights in Sep 2023 ### 8/10 Good #### Verified traveller 26 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Relaxing. Great. ##### Verified traveller Stayed 3 nights in Sep 2018 ### 10/10 Excellent #### Verified traveller 27 Jun 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice place to stay. But my gf saw two spirits in the bedroom. One old lady and a teenager. ##### Verified traveller Stayed 3 nights in Jun 2017 ### 4/10 Poor #### shari 3 Apr 2017 Disliked: Cleanliness, property conditions & facilities #### Buyer beware First of all the hotel is a little run down. Ordering for the room service menu was a challenge when you tried to order something they were out of it. Breakfast was buffet and always cold. They do not vacuum the rooms or anywhere I saw. The staff is great and its more of a two star hotel don't be fooled by the pictures. I would not stay here again ##### shari ### 10/10 Excellent #### Verified traveller 17 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant Stay I always stay at this hotel when i visit Bekasi. Good hotel and reasonable price. ##### Verified traveller ### 2/10 Terrible #### Julia 15 Jan 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible Hotel,I HATED IT This is the worst hotel I've ever been in. First of all the check-in starts at 14:00 and we arrived at 14:20\. The receptionist asked a lot of unnecessary questions and later said that we would have to wait for about 45 minutes maximum,because the room wasn't ready YET! So we sat there(there were a LOT of people waiting too) and waited more than ONE HOUR for the room. Then we were told that because we waited that long they had upgraded our room and I thought "great,at least they did that". But when we got to the room,it had a door to the other room (it was a connecting room) and the room itself it's not sound proof.There were kids jumping and playing and we could hear everything the other family was saying.Really noisy.The shower it's awful,horrible water pressure and the water smells like sewer which made the hole bathroom smell so bad. The bed sheet had a weird stain on it. Worse experience ever.And for that price too. NOT WORTH THE MONEY.Save your money and stay somewhere else.I'll never comeback to this hotel,EVER! P.S.: when we got there,there was this man checking out and complaining too.Meaning everyone complains when they check out (we did too) and they only say sorry and don't do nothing to resolve the problems for the next guests.To me that's just disrespectful. I'll say it again: SAVE YOUR MONEY,I don't even know why they are a "4 stars hotel" because I wouldn't give not even 1 star. ##### Julia ### 8/10 Good #### Verified traveller 27 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Hotel Nice and cozy ##### Verified traveller ### 8/10 Good #### Verified traveller 15 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxed concept Bad Wifi ![](https://a.travel-assets.com/ugc/hotel-reviews/s475-p5a0e1090-aae6-11e6-8a11-1efd9bed7faa-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller ### 10/10 Excellent #### HENDRICK 10 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel sangat bagus Sangat menyenangkan ##### HENDRICK ### 8/10 Good #### The Reviewman, Bekasi 2 Nov 2016 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service #### ALMOST but WORST i love the room and almost perfect if the parking area and parking staff be polite to serve me as a guest . The lift sucks, they only provide 2 lift. and then we always took a long time to wait the elevator... breakfast just ordinary not good enough for 4star ##### The Reviewman ### 4/10 Poor #### Toshio 29 Sept 2016 Disliked: Cleanliness, staff & service, property conditions & facilities #### 一見良さそうだが、配慮に欠ける最悪のホテル もうこのホテルには泊りたくない。 受付でHotels.comの予約を確認出来るまで20分以上待たされた。 部屋に入ると、スリッパも石鹸もトイレットペーパーもおいてなかった。 持ってくるように何度も電話したが２時間以上かかった。 朝食におかゆのないホテルは初めてだ。 ##### Toshio ### 6/10 Okay #### Takahiro 6 Sept 2016 Disliked: Property conditions & facilities #### 設備が不備 スタッフの感じは良いが、実際の対応は不十分。 ワイファイは部屋では使えず、クレームしても解決しなかった。 シャワーの圧力が低くかつ温度調節が難しいので不快だった。 ##### Takahiro ### 6/10 Okay #### DIANA LYN, Singapore 29 Aug 2016 Liked: Cleanliness Initially booked for 1 night only. Morning before checkout I booked for 1 night extension again and did the booking online. Minutes after, one staff from front desk called me to make the payment for the 1 day extension and said that I will go down to the front desk to give my card. When I approached them the front desk officer who assisted me said that I don't have any booking in a not so good tone without even providing any other options to locate the records. So I went back to my room to get the email that was sent to me regarding the reservation. Went back to them to provide this. Aside from that it took them hours to go to my room or call me back for the stuff that I asked from them. I left my ring from the first room so I immediately informed while I was still out having my lunch. When I went back to the hotel I approached them asking if I could just go to the first room before I was transferred to a new room for me to personally check the ring I have left on the table. Front desk officer (same one that didn't help me find my room reservation) said that she will just send someone in my new room who will accompany me to the first room to look for my ring. Took them several hours and numerous phone calls from me before then have sent someone to my room. Had a difficult time dealing with that front desk officer. Stay was okay except for the customer service/front desk service. I hope management could do something about it. ##### DIANA LYN ### 8/10 Good #### Verified traveller 18 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location & near to the mall It was really nice to stay in this hotel. Nice & clean room with a great interior design. ##### Verified traveller ### 8/10 Good #### Dwi, Singapore 10 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hari raya stay. The Room very clean and staff very helpful. ##### Dwi ### 2/10 Terrible #### merry 31 May 2016 Disliked: Staff & service, property conditions & facilities #### pelayanan terburuk yg pernah saya alami dihotel pelayanan sangat buruk untuk semua departement... front office. f&b. HK. kitchen... ##### merry ### 8/10 Good #### Verified traveller 25 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nice hotel for Bekasi Friendly staff, hotel was quite at night food was good, really good selection of local and western food did not dare try pool ##### Verified traveller ### 10/10 Excellent #### KIBONG, KOREA 2 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good 매우 친절하고, 매우 깨끗하고 아늑하게 관리되고 있습니다. 다만 무료WIFI 신호는 거의 안잡힌다고 보시면 됩니다. 웬만하면 로밍해서 가는 편이 좋습니다. ##### KIBONG ### 8/10 Good #### Verified traveller 11 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Good ##### Verified traveller ### 8/10 Good #### Verified traveller 10 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Good!!!! 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