Title: Hawthorn Suites by Wyndham Jacksonville Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=18546&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hawthorn Suites by Wyndham Jacksonville Travelers find the perfect blend of productivity and relaxation near St Johns Town Center with an outdoor pool and 24-hour business center at their disposal. ## Photo gallery for Hawthorn Suites by Wyndham Jacksonville ![Lobby - Hawthorn Suites by Wyndham Jacksonville (Jacksonville)](https://images.trvl-media.com/lodging/1000000/20000/18600/18546/6b66d1b5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fitness facility - Hawthorn Suites by Wyndham Jacksonville (Jacksonville)](https://images.trvl-media.com/lodging/1000000/20000/18600/18546/412031a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hawthorn Suites by Wyndham Jacksonville (Jacksonville)](https://images.trvl-media.com/lodging/1000000/20000/18600/18546/5acd5c6f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, iron/ironing board, free WiFi, bed sheets - Hawthorn Suites by Wyndham Jacksonville (Jacksonville)](https://images.trvl-media.com/lodging/1000000/20000/18600/18546/c4fed7c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Hawthorn Suites by Wyndham Jacksonville (Jacksonville)](https://images.trvl-media.com/lodging/1000000/20000/18600/18546/5b052d3f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hawthorn Suites by Wyndham Jacksonville welcomes guests with practical comforts in the city center. Enjoy a complimentary self-serve breakfast, on-site laundry, in-room WiFi, an outdoor pool, and a barbecue area. The staff consistently earns praise for their service. ## Reviews 5.0 ## Popular amenities - Pool - Breakfast included - Free Wi-Fi - Air-conditioning - Gym - Parking available ## Room options ### Check availability for these dates Tonight [Jan 10 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=18546&PinnedHotelID=18546&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=18546&PinnedHotelID=18546&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=18546&PinnedHotelID=18546&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=18546&PinnedHotelID=18546&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=18546&PinnedHotelID=18546&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=18546&PinnedHotelID=18546&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=18546&PinnedHotelID=18546&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=18546&PinnedHotelID=18546&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96270000/96267500/96267478/0ea1ed10_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### WaterWalk Extended Stay by Wyndham Jacksonville Deerwood Pk Southside - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 767 reviews £116 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Jacksonville-Hotels-WaterWalk-Extended-Stay-By-Wyndham-Jacksonville-Deerwood-Pk.h96267478.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=602997&destination=Jacksonville (and vicinity)&destType=MARKET&latLong=30.32519,-81.65831&searchId=240c6b48-e671-4280-9a5d-dc85a1ae2fd3&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2400000/2392300/2392277/w6716h4480x0y0-c9dc526d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Jacksonville-Deerwood Park by IHG Southside - 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Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 210 reviews £89 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Jacksonville-Hotels-Tru-By-Hilton-Jacksonville-West.h99494677.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=602997&destination=Jacksonville (and vicinity)&destType=MARKET&latLong=30.32519,-81.65831&searchId=240c6b48-e671-4280-9a5d-dc85a1ae2fd3&top_cur=GBP) Ad ![Property amenity](https://images.trvl-media.com/lodging/1000000/20000/13600/13521/1baad2aa.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Days Inn by Wyndham Orange Park/Jacksonville Orange Park - Pool - Breakfast included - Pet-friendly - Parking included 7.6 Good 1,000 reviews £52 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Jacksonville-Hotels-Days-Inn-By-Wyndham-Orange-ParkJacksonville.h13521.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=602997&destination=Jacksonville (and vicinity)&destType=MARKET&latLong=30.32519,-81.65831&searchId=240c6b48-e671-4280-9a5d-dc85a1ae2fd3&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/88000000/87910000/87904700/87904651/b0835770_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Woodspring Suites Jacksonville Orange Park Orange Park - 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Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 845 reviews £101 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Jacksonville-Hotels-Tru-By-Hilton-Jacksonville-St-Johns-Town-Center.h20875355.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=602997&destination=Jacksonville (and vicinity)&destType=MARKET&latLong=30.32519,-81.65831&searchId=240c6b48-e671-4280-9a5d-dc85a1ae2fd3&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJacksonville-Hotels-Hawthorn-Suites-By-Wyndham-Jacksonville.h18546.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJacksonville-Hotels-Hawthorn-Suites-By-Wyndham-Jacksonville.h18546.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.22101%2C-81.57564&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OXkLUf-f4Kt_d4ODi0zQK87cvQM=) 8737 Baymeadows Rd, Jacksonville, FL, 32256 #### What's nearby - Dog Wood Park of Jacksonville \- 2 min drive \- 1.5 miles - St. Johns Town Center \- 7 min drive \- 6.4 miles - EverBank Stadium \- 12 min drive \- 10.3 miles - Mayo Clinic Florida \- 15 min drive \- 13.1 miles - Jacksonville Naval Air Station \- 19 min drive \- 18.5 miles #### Getting around - Jacksonville Station - 20 min drive - Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 19 min drive #### Restaurants - ‪McDonald's - ‬6 min walk - ‪Mikata Buffet - ‬3 min walk - ‪Hardee's - ‬11 min walk - ‪Wendy's - ‬4 min walk - ‪IHOP - ‬9 min walk ## About this property ### Hawthorn Suites by Wyndham Jacksonville Hotel near St. Johns Town Center Free self-service breakfast, laundry facilities and a gym are just a few of the amenities provided at Hawthorn Suites by Wyndham Jacksonville. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre. Other perks include: - An outdoor pool - Self-parking (surcharge), express check-out and a 24-hour front desk - Barbecues, a lift and free newspapers - A front desk safe, 2 meeting rooms and a gift shop Room features All 116 rooms include comforts, such as fireplaces and air conditioning, in addition to perks, such as separate sitting areas and separate dining areas. Extra conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - 36-inch flat-screen TVs with premium channels - Separate sitting areas, separate dining areas and kitchenettes ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/200000/191300/191269/9966ecce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tricove Inn & Suites Southside - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 5.8 227 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=191269&PinnedHotelID=191269&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/89000000/88370000/88367400/88367313/w4000h2665x0y2-a417bf53.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SpringHill Suites by Marriott Jacksonville Baymeadows Southside - Pool - Breakfast included - Free Wi-Fi - Restaurant 9.0 Wonderful 855 reviews £86 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=88367313&PinnedHotelID=88367313&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/16600/16514/f1e4f61d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Jacksonville I-95 by Butler Blvd Jacksonville - 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Jacksonville - Baymeadows Jacksonville - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 5.6 817 reviews £54 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=119007&PinnedHotelID=119007&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: WiFi ### Parking and transport - Parking on site (surcharge) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends ### Things to do - Gym - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Safe at front desk ### Guest services - Housekeeping (daily) ### Business services - 2 meeting rooms - 24-hour business centre - 959 square feet of conference space ### Outdoors - Barbecue grill ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk ### More - 3 buildings - 3 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Sofa bed ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 36-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Hob - Kitchenette - Microwave - Refrigerator - Separate dining area ### More - Air conditioning (climate-controlled) - Desk - Fireplace - Iron/ironing board - Separate sitting area ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: 1:30 AM Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100.00 per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms Guests under 17 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision ### Property is also known as Hawthorn Suites Jacksonville Hawthorn Suites Wyndham Hotel Jacksonville Hawthorn Suites Wyndham Jacksonville Hawthorn Suites Wyndham Jacksonville Hotel Hawthorn Suites by Wyndham Jacksonville Hotel Hawthorn Suites by Wyndham Jacksonville Jacksonville Hawthorn Suites by Wyndham Jacksonville Hotel Jacksonville ## Frequently asked questions ### Does Hawthorn Suites by Wyndham Jacksonville have a pool? ### Is Hawthorn Suites by Wyndham Jacksonville pet-friendly? ### How much is parking at Hawthorn Suites by Wyndham Jacksonville? ### What time is check-in at Hawthorn Suites by Wyndham Jacksonville? ### What time is check-out at Hawthorn Suites by Wyndham Jacksonville? ### Where is Hawthorn Suites by Wyndham Jacksonville located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hawthorn Suites by Wyndham Jacksonville Reviews 5.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.0 Cleanliness ### 7.0 Location ### 6.0 Staff & service ### 4.8 Property conditions & facilities 10 - Excellent 110 8 - Good 162 6 - Okay 172 4 - Poor 181 2 - Terrible 374 ## Reviews ### 2/10 Terrible #### David 1 Mar 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid this hotel and make sure someone has ur back Place was the worse place I have stayed on my trip. Hotel room was a dumb. Fridge was frozen, picture frame were broken, tv remote was broken, dresser drawers were broken, place smelled, and they were bugs crawling in the bed. Went to the office and complained and I was told sorry is I was unhappy I should have came back instead of getting food and eating it in the place. Was told should have looked over the place first. Refused to refund and said sorry out of luck. Stay away from this hotel if it’s the last thing to do. Called hotel.com and they got back to me sorry the hotel will not refund me. The hotel.com sponsored this hotel tells me the don’t care about there customers because they will not do anything either so they will not guarantee or back what they sell. ##### David Stayed 1 night in Feb 2021 ### 2/10 Terrible #### Catherine 11 May 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not for us. Booked this hotel and was suppose to be a non smoking room. We got there and it was so smoky that we could not stay in the room. The place was run down. ##### Catherine Stayed 1 night in Feb 2021 ### 2/10 Terrible #### Verified traveller 18 Apr 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Had to leave. This hotel was absolutely disgusting. Mold on the ceiling, filthy furniture, kitchen was not clean, broken locks on the door. DO NOT STAY HERE!!!! ##### Verified traveller Stayed 5 nights in Mar 2021 ### 2/10 Terrible #### Verified traveller 3 Apr 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Let's just say the conditions of the hotel were so bad that the hotel was permanently closing in the middle of our stay... I didn't even feel comfortable sitting on any furniture. We stepped foot in the hallway and knew immediately we weren't staying there. The desk clerk told us, "Go check your room. If you don't like it, just come back to me and we'll refund you." He was well aware of the poor conditions obviously ##### Verified traveller Stayed 4 nights in Mar 2021 ### 2/10 Terrible #### Anastassiya 1 Apr 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dirt, cockroaches and not safe Terrible hotel. The pool did not work, the room had karakans and was very dirty. The room was given at 4.30, we went there with 3 children and realized that it was not safe to spend the night in such a place. after 15 minutes we left the hotel and our payment for the day was withheld. the photo was not true. I do not recommend staying at this hotel ##### Anastassiya Stayed 3 nights in Mar 2021 ### 2/10 Terrible #### Verified traveller 30 Mar 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities First he told me that he didn’t have a room they was not going to honor the Expedia reservation he made different excuses I refuse to leave and finally they put me in a room after much arguing there was no remote control forks linens soap ice trays The pool was closed there was no breakfast and the air conditioner was off in the building this is the second time a hotel has not honored my Expedia reservation I have spent thousands of dollars on Expedia and I have lots of trips coming up soon unless y’all do something I will not book with Expedia again ##### Verified traveller Stayed 1 night in Mar 2021 ### 6/10 Okay #### Verified traveller 29 Mar 2021 Liked: Staff & service Disliked: Amenities I had to switch rooms 2 times but other then tht it was ok . There is no blankets on the bed besides sheets. ##### Verified traveller Stayed 2 nights in Mar 2021 ### 2/10 Terrible #### Verified traveller 28 Mar 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Staff communications and appearance totally unprofessional. Peeling paint on the front check in counter. A promise of early check in at 3 pm was not honored. Arriving at 3:45 pm, we were made to wait in our car until 4 pm. In 40 years of traveling i have never experienced this at any hotel. I left and refused to stay there. ##### Verified traveller Stayed 1 night in Mar 2021 ### 8/10 Good #### Marsha 28 Mar 2021 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### AC didn't work They had to move us because the ac didn't work! I finally just bought fans because they were sold out snd didn't have anywhere else to move us!!! ##### Marsha Stayed 1 night in Mar 2021 ### 4/10 Poor #### Joshua 24 Mar 2021 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Great hotel, horrible conditions The hotel as a whole was great but the kitchenette didn’t come with an oven , the stovetop in the room didn’t work , & the dishwasher would push dirty water into the sink. ##### Joshua Stayed 5 nights in Mar 2021 ### 2/10 Terrible #### Michael 23 Mar 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad choice Booked room for family 4 kids 2 adults only received two towels and had to ask the guy doing laundry for more because they were out and only 4 pillows in room for six people no extra blankets for couch bed also pool was closed Lastly it was more of a low income housing type place because 90 percent of people there were living there week to week ##### Michael Stayed 2 nights in Mar 2021 ### 2/10 Terrible #### Verified traveller 22 Mar 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The staff always on the phone. He didnt care about talking to you ##### Verified traveller Stayed 1 night in Mar 2021 ### 2/10 Terrible #### Karen 21 Mar 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nasty I never stayed , it was hot in lobby, when I arrived there was no rooms ready or cleaned yet , I heard someone was Murder there on Monday and there was an ongoing Investigation, it was a 3star post, looked more like a 0 star for hotels.com Status, I want my money back , I had to book at a Another hotel across the way that was more my status , when Hotels.com tried to call to get me a refund they didn’t answer the phone. ![](https://a.travel-assets.com/ugc/hotel-reviews/2F473EF97D60071AD53850858B5B0EDFC7DC614C1616063190009.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CCC9438113CF539398D6507A2AE1214E952FBBF51616063190977.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DA9C692FEC8AA8498ABB139ABC089DA868DFB6A01616063191515.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E462E7CC57323E478EF1EB517C74F400778AC51E1616063190371.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Karen Stayed 1 night in Mar 2021 ### 8/10 Good #### Jinalyn 20 Mar 2021 Liked: Room comfort Disliked: Cleanliness, property conditions & facilities #### Need to renovate Room is big enough to accommodate 6 guests. But it really need renovation. Greasy plates, fridge, microwave , coffee maker wasn’t clean. Breakfast not included even it was advertised. Good to look at from the outside, reception area clean and well designed but the room we stayed at is falling apart. We’re glad to stay just for the night. ##### Jinalyn Stayed 1 night in Mar 2021 ### 2/10 Terrible #### Jaquilla 17 Mar 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel was not really clean so it made my family uncomfortable ##### Jaquilla Stayed 1 night in Mar 2021 ### 2/10 Terrible #### Paul 17 Mar 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not stay here Well the guy at front desk was not very friendly. We went to the building all you could see is trash outside of the building. The smell was really bad all you could smell is pot . Inside the building hallway smell like pot . The room we were greeted by the 2 roaches crawling . The fridge raider wasn’t working right and we asked for more towels never got them. The phone didn’t work I had to Chase down somebody to get towels . Because I ask front desk for Sunday you didn’t have any. And a man of their ass how long we are staying like I was inconvenience him. This place was the worst place I ever stayed in with my family. ##### Paul Stayed 3 nights in Mar 2021 ### 2/10 Terrible #### Verified traveller 15 Mar 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was not clean, AC was broke, called several times no one came no assistance what so ever the carpet dirty had a smell I am never staying at that hotel ever again and the hidden fees was a mess as week ##### Verified traveller Stayed 2 nights in Mar 2021 ### 2/10 Terrible #### Verified traveller 14 Mar 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Roach motel Worst place i ever stayed. We were moves to 3 different rooms...1st bedroom: bathroom was missing door handle, kitchen was filthy, the room dirty. We found roaches and bed bugs. While moving to the second room, we saw a rat, the grounds were unkept and dirty, with several broken chairs and tables. Second bedroom was smaller than what we had reserved, also dirty, missing cabinet doors, rust marks on the pull out bed, paint peeling. Because the room was smaller than we had reserved, night staff gave a second room expecting my wife to be in one room and my four kids in a completely different room on a different floor from us. The six of us squeezed in the third room. It was 2 am too tired to keep arguing with night manager. Third room also dirty, dirty appliences, no covers for pull out sofa bed, and the list goes on. This place should not be allow to operate. It should be shut done due to numerous health concerns. I am very very surprised that appears on the list of properties on hotel.com. it was rated a 3 out 5 and for $164 a night i figured it would be enough just to spend the night. What a mistake. This place should be rated 0 out of 5 and should never appear in any of the traveling sites. ##### Verified traveller Stayed 1 night in Mar 2021 ### 2/10 Terrible #### Samantha 8 Mar 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrific Conditions Do Not Stay. This hotel is the worst I’ve ever been to. Words cannot describe the uncleanly conditions I was subjected to endure due to unable to leave that night. I was only refunded for the second night. But I deserve the full amount refunded. The hotel is a half way house for parolees. Seriously!! ![Room 205 closet](https://a.travel-assets.com/ugc/hotel-reviews/9CE08B19D9F3D34C733F5A4CE307A9B97167441A1615229938919.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room 205 front door](https://a.travel-assets.com/ugc/hotel-reviews/871D88FDD3A997935B1E7893E637166864B8932D1615229942138.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room 205 front door](https://a.travel-assets.com/ugc/hotel-reviews/3820176552BAA500A1BD84A1317CD9AF922E4BFA1615229938932.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Top of refrigerator ](https://a.travel-assets.com/ugc/hotel-reviews/1A44CC197055660FFC14B32BC1CC956D4FC52FB01615229941910.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Samantha Stayed 2 nights in Mar 2021 ### 2/10 Terrible #### Brian 7 Mar 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Cockroaches in elevator, hallway stank of food, everything was worn and dirty. The room had no garbage or fire extinguishers, the counters were covered in thick built up grease. Refrigerator was dirty and couldn’t open properly as it hit the wall. The whole atmosphere seemed dirty. There was also no phone in the room. We didn’t stay. ##### Brian Stayed 1 night in Mar 2021 ### 4/10 Poor #### Stephon W., Winston Salem, USA 4 Mar 2021 Liked: Check-in Disliked: Cleanliness #### Disgusting and I should be compensated Room smelled like crack cocaine had been smoked in there. The pullout mattress had dark stains on it. Hardly any channels on the tv. Couldn’t even watch NFL games. One lamp in master bedroom didn’t work... just awful. Very very disappointing. I’ve never ended up in ANYTHING LIKE THIS off Vrbo. I would NEVER stay there again. I probably need to check my clothes before taking them inside of my home 😤 ##### Stephon W. ### 10/10 Excellent #### Verified traveller 3 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities It was nice, staff was nice and we enjoyed the stay ##### Verified traveller Stayed 1 night in Feb 2021 ### 2/10 Terrible #### Verified traveller 22 Feb 2021 Disliked: Staff & service, amenities, property conditions & facilities The property was a disaster no hot water in the tub the hair dryer didnt work we couldnt adjust the heat we couldnt get the fire place on and they had no blankets. we cancelled the rest of the reservation and went to LaQuinta. The worse hotel we have ever stayed in and will never do it again. we called the front desk several times but all they could say was "we are sorry" lol what a sham! ##### Verified traveller Stayed 2 nights in Feb 2021 ### 2/10 Terrible #### Verified traveller 21 Feb 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Horrible overall. Didn’t get the room I paid for and desk clerk refused to switch because I paid online. Tub was dirty, tables were dusty and my wife was itching all night and broke out in hives. Horrible experience. ##### Verified traveller Stayed 1 night in Feb 2021 ### 2/10 Terrible #### Verified traveller 16 Feb 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Valentines weekend gone bad 🙄 Photos are clearly very old ,hotel looks nothing like it does in the pictures . My room had severe damage to it . Tv in the living room was broken , holes in the walls and curtains was very dirty . Freezer was filled with ice . It was no silverware and the pans and pots were very rusted . I wouldn’t recommend anyone staying at this hotel . ##### Verified traveller Stayed 2 nights in Feb 2021 ## Expedia's Latest Trends ### Hotels > [Universal's Endless Summer Resort - Surfside Inn and Suites](https://www.expedia.co.uk/Orlando-Hotels-Universals-Endless-Summer-Resort-Surfside-Inn-And-Suites.h27522522.Hotel-Information) > > [Hyatt Place Tampa Downtown](https://www.expedia.co.uk/Tampa-Hotels-Hyatt-Place-Tampa-Downtown.h59632755.Hotel-Information) > > [Loews Miami Beach Hotel – South Beach](https://www.expedia.co.uk/Miami-Hotels-Loews-Miami-Beach-Hotel-South-Beach.h81223.Hotel-Information) > > [1 Hotel South Beach](https://www.expedia.co.uk/Miami-Hotels-1-Hotel-South-Beach.h1790087.Hotel-Information) > > [Southernmost Beach Resort and Guesthouses](https://www.expedia.co.uk/Key-West-Hotels-Southernmost-Beach-Resort.h863329.Hotel-Information) > > [Bentley Hotel South Beach](https://www.expedia.co.uk/Miami-Hotels-Bentley-Hotel-South-Beach.h120299.Hotel-Information) > > [Esmé Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Esme-Miami-Beach.h58072094.Hotel-Information) > > [Holiday Inn Club Vacations at Orange Lake Resort by IHG](https://www.expedia.co.uk/Orlando-Hotels-Holiday-Inn-Club-Vacations-At-Orange-Lake-Resort.h6315.Hotel-Information) > > [Universal's Endless Summer Resort - Dockside Inn and Suites](https://www.expedia.co.uk/Orlando-Hotels-Universals-Endless-Summer-Dockside-Inn-Suites.h33770341.Hotel-Information) > > [Fontainebleau Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Fontainebleau-Miami-Beach.h1190549.Hotel-Information) > > [DoubleTree by Hilton at the Entrance to Universal Orlando](https://www.expedia.co.uk/Orlando-Hotels-DoubleTree-By-Hilton-At-The-Entrance-To-Universal-Orlando.h5398.Hotel-Information) > > [UMA House by Yurbban South Beach](https://www.expedia.co.uk/Miami-Hotels-UMA-House-By-Yurbban-South-Beach.h74778624.Hotel-Information) > > [Universal's Cabana Bay Beach Resort](https://www.expedia.co.uk/Orlando-Hotels-Universals-Cabana-Bay-Beach-Resort.h5963292.Hotel-Information) > > [Magic Village Views Trademark Collection by Wyndham](https://www.expedia.co.uk/Orlando-Hotels-Magic-Village-Views-Trademark-Collection-By-Wyndham.h36882728.Hotel-Information) > > [Hyatt House Naples/5th Avenue](https://www.expedia.co.uk/Naples-Hotels-Hyatt-House-Naples5th-Avenue.h12805323.Hotel-Information) > > [LaPlaya Beach & Golf Resort - A Noble House Resort](https://www.expedia.co.uk/Naples-Hotels-LaPlaya-Beach-Golf-Resort-A-Noble-House-Resort.h25199.Hotel-Information) > > [The Shire at West Haven 101](https://www.expedia.co.uk/Orlando-Hotels-The-Shire-At-West-Haven-101.h35790310.Hotel-Information) > > [Kimpton EPIC Hotel by IHG](https://www.expedia.co.uk/Miami-Hotels-Kimpton-EPIC-Hotel.h2237168.Hotel-Information) > > [DoubleTree by Hilton Hotel Jacksonville Riverfront](https://www.expedia.co.uk/Jacksonville-Hotels-DoubleTree-By-Hilton-Hotel-Jacksonville-Riverfront.h40756.Hotel-Information) > > [The Seagate Hotel, Golf & Beach Club, Autograph Collection](https://www.expedia.co.uk/Delray-Beach-Hotels-The-Seagate-Hotel-Spa.h2803783.Hotel-Information) > > [Grand Beach Hotel](https://www.expedia.co.uk/Miami-Hotels-Grand-Beach-Hotel.h2238836.Hotel-Information) > > [Fontainebleau Sorrento Oceanview Junior Suite with free parking](https://www.expedia.co.uk/Miami-Hotels-Fontainebleau-Sorrento-Oceanview-Junior-Suite-With-Free-Parking.h29618894.Hotel-Information) > > [Sunset Key Cottages](https://www.expedia.co.uk/Key-West-Hotels-Sunset-Key-Cottages.h17456804.Hotel-Information) > > [Universal’s Loews Portofino Bay Hotel](https://www.expedia.co.uk/Orlando-Hotels-Universals-Loews-Portofino-Bay-Hotel.h201033.Hotel-Information) > > [Universal's Hard Rock Hotel](https://www.expedia.co.uk/Orlando-Hotels-Universals-Hard-Rock-Hotel.h485506.Hotel-Information) > > [Universal’s Loews Royal Pacific Resort](https://www.expedia.co.uk/Orlando-Hotels-Universals-Loews-Royal-Pacific-Resort.h856706.Hotel-Information) > > [Hotel Riu Plaza Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Hotel-Riu-Plaza-Miami-Beach.h74574.Hotel-Information) > > [Sawgrass Marriott Golf Resort & Spa](https://www.expedia.co.uk/Jacksonville-Hotels-Sawgrass-Marriott-Golf-Resort-Spa.h13621.Hotel-Information) > > [Universal's Aventura Hotel](https://www.expedia.co.uk/Orlando-Hotels-Universals-Aventura-Hotel.h18352896.Hotel-Information) ---