Title: Homewood Suites by Hilton Jackson-Ridgeland Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=41041&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Homewood Suites by Hilton Jackson-Ridgeland ## Photo gallery for Homewood Suites by Hilton Jackson-Ridgeland ![Free daily full breakfast - Homewood Suites by Hilton Jackson-Ridgeland (Ridgeland)](https://images.trvl-media.com/lodging/1000000/50000/41100/41041/fc2f2141.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, blackout curtains, iron/ironing board - Homewood Suites by Hilton Jackson-Ridgeland (Ridgeland)](https://images.trvl-media.com/lodging/1000000/50000/41100/41041/59f65347.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Homewood Suites by Hilton Jackson-Ridgeland (Ridgeland)](https://images.trvl-media.com/lodging/1000000/50000/41100/41041/52b5d0f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Homewood Suites by Hilton Jackson-Ridgeland (Ridgeland)](https://images.trvl-media.com/lodging/1000000/50000/41100/41041/8720b56f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Homewood Suites by Hilton Jackson-Ridgeland (Ridgeland)](https://images.trvl-media.com/lodging/1000000/50000/41100/41041/2f4c2531.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Free full breakfast, a free food/drink shopping service and a free manager's reception are just a few of the amenities provided at Homewood Suites by Hilton Jackson-Ridgeland. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception. ## Reviews 7.8 Good ## Popular amenities - Pool - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning £108 includes taxes & fees 8 Mar - 9 Mar ## Room options ### Check availability for these dates Tonight [Mar 5 - Mar 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=41041&PinnedHotelID=41041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=41041&PinnedHotelID=41041&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 6 - Mar 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=41041&PinnedHotelID=41041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=41041&PinnedHotelID=41041&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=41041&PinnedHotelID=41041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=41041&PinnedHotelID=41041&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=41041&PinnedHotelID=41041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=41041&PinnedHotelID=41041&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 12 of 12 rooms ### View all photos for Suite, Two King Beds, Non-Smoking ![Premium bedding, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/41100/41041/de0eadb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Two King Beds, Non-Smoking ### Highlights Separate sitting area Air conditioning Kitchen Fridge Dishwasher Flat-screen TV Blackout curtains Premium bedding - Sleeps 5 - 2 King Beds ### View all photos for Suite, 2 Double Beds, Accessible, Bathtub ![Premium bedding, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/41100/41041/f5630b35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Double Beds, Accessible, Bathtub ### Highlights Separate sitting area Air conditioning Kitchen Fridge Dishwasher Flat-screen TV Blackout curtains Premium bedding - Sleeps 6 - 2 Double Beds ### View all photos for Suite, Non Smoking ![Premium bedding, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/41100/41041/d44a6dab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Non Smoking ### Highlights Separate sitting area Air conditioning Kitchen Fridge Dishwasher Flat-screen TV Blackout curtains Premium bedding - Sleeps 5 - 1 King Bed and 2 Double Beds ### View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) ![Premium bedding, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/41100/41041/de0eadb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) ### Highlights Separate sitting area Air conditioning Kitchen Fridge Dishwasher Flat-screen TV Blackout curtains Premium bedding - Sleeps 4 - 1 King Bed ### View all photos for Suite, Accessible, Non Smoking ![Premium bedding, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/41100/41041/d44a6dab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Accessible, Non Smoking 7.0 Good 2 reviews ### Highlights Separate sitting area Air conditioning Kitchen Fridge Dishwasher Flat-screen TV Blackout curtains Premium bedding - Sleeps 5 - 1 King Bed and 2 Double Beds ### View all photos for King Suite nonsmoking ![Premium bedding, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/41100/41041/de0eadb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Suite nonsmoking 7.6 Good 10 reviews ### Highlights Separate sitting area Air conditioning Kitchen Fridge Dishwasher Flat-screen TV Blackout curtains Premium bedding - Sleeps 3 - 1 King Bed ### View all photos for Two Doubles Suite ![Premium bedding, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/41100/41041/f5630b35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Doubles Suite ### Highlights Separate sitting area Air conditioning Kitchen Fridge Dishwasher Flat-screen TV Blackout curtains Premium bedding - Sleeps 5 - 2 Double Beds ### 2 King Beds 2 Bedroom 2 Bath Suite Nonsmoking - Sleeps 7 ### 2Double Mobility Accessible Bathtub Ste Nsmk - Sleeps 6 ### Mobility Accessible King Suite with Roll in Shower - Sleeps 5 ### 2 Double Beds 1 Bedroom Suite Nonsmoking - Sleeps 7 ### One-Bedroom King Suite-Non-Smoking 8.0 Very good 1 review - Sleeps 5 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJackson-Hotels-Homewood-Suites-Jackson.h41041.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJackson-Hotels-Homewood-Suites-Jackson.h41041.Hotel-Information) ## About the area Ridgeland is home to Homewood Suites by Hilton Jackson-Ridgeland. Country Club of Jackson and Parham Bridges Tennis Center are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Renaissance at Colony Park and Metrocenter Mall. Mississippi Crafts Center and Mississippi Sports Hall of Fame are also worth visiting. Looking to get your feet wet? Kayaking and waterskiing adventures can be found near the property. [Visit our Ridgeland travel guide](https://www.expedia.co.uk/Ridgeland.dx8016) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.40306%2C-90.13786&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nN5h0FsZ_3xMrBTqrACSfTEZc2Y=) 853 Centre St, Ridgeland, MS, 39157 ### What's nearby - Renaissance at Colony Park 4 min drive \- 3.4 miles - Tougaloo College 4 min drive \- 1.8 miles - Boddie Mansion (Tougaloo Mansion House) 4 min drive \- 1.8 miles - Woodworth Chapel 4 min drive \- 1.8 miles - Country Club of Jackson 7 min drive \- 2.9 miles ### Getting around - Jackson Station 13 min drive - Madison, MS (DXE-Bruce Campbell Field) 8 min drive ### Restaurants - Chick-fil-A 7 min walk - Taco Bell 10 min walk - Raising Cane's Chicken Fingers 7 min walk - Whataburger 12 min walk - Chipotle Mexican Grill 8 min walk ## About this property ### Homewood Suites by Hilton Jackson-Ridgeland Property highlights You can look forward to free full breakfast, a free food/drink shopping service and a free manager's reception at Homewood Suites by Hilton Jackson-Ridgeland. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception. Other perks include: - An outdoor pool, along with sunloungers - Free self-parking - Express check-out, express check-in and a lift - A front desk safe, a vending machine and a TV in reception Room features All 91 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free Internet access and separate sitting areas. More amenities include: - Bathrooms with shower/bath combinations and free toiletries - Flat-screen TVs with premium channels - Separate sitting areas, kitchens and fridges ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1250000/1246500/1246443/d3d3f5b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Staybridge Suites Jackson by IHG Ridgeland - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,008 reviews £97 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=1246443&PinnedHotelID=1246443&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2060000/2057700/2057647/49a9a419.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Jackson/ Ridgeland Ridgeland - Pool - Breakfast included - Pet-friendly - Parking included 7.8 Good 1,005 reviews £83 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=2057647&PinnedHotelID=2057647&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1750000/1747400/1747301/39e9496a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Jackson Ridgeland Ridgeland - 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Parking included 8.8 Excellent 1,006 reviews £136 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=2058968&PinnedHotelID=2058968&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=41041&PinnedHotelID=41041&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=41041,1246443,2057647,1747301,74343) ## Property amenities ### Internet - Available in all rooms: Free wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends - Coffee and tea in common areas - Free manager's reception (select days) - Snack bar/deli ### Things to do - 24-hour gym - Outdoor pool - Stereo - TV in common areas ### Family friendly - In-room kitchen - In-room microwave - In-room refrigerator - In-room sofa bed - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Barbecue grill - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Phone accessibility kit - Stair-free path to entrance - Well-lit path to entrance - Wheelchair-accessible path to lift ### More - 3 floors - Banquet hall - Built in 1997 - Fireplace in lobby ## Room amenities ### Bedroom - Blackout drapes - Double sofa bed - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with premium channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Kitchen - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Ceiling fan - Iron/ironing board - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 75 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 11 kg per pet) Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 75 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7 AM to 10 PM This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Homewood Suites Hotel Jackson Homewood Suites Jackson Jackson Homewood Suites Homewood Suites Jackson Hotel Ridgeland Homewood Suites Jackson Hotel Homewood Suites Jackson Ridgeland ## Frequently asked questions ### Does Homewood Suites by Hilton Jackson-Ridgeland have a pool? ### How much does it cost to stay at Homewood Suites by Hilton Jackson-Ridgeland? ### Is Homewood Suites by Hilton Jackson-Ridgeland pet-friendly? ### How much is parking at Homewood Suites by Hilton Jackson-Ridgeland? ### What time is check-in at Homewood Suites by Hilton Jackson-Ridgeland? ### What time is check-out at Homewood Suites by Hilton Jackson-Ridgeland? ### Where is Homewood Suites by Hilton Jackson-Ridgeland located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Homewood Suites by Hilton Jackson-Ridgeland Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.8 Location ### 8.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 237 8 - Good 138 6 - Okay 52 4 - Poor 50 2 - Terrible 47 ## Reviews ### 10/10 Excellent #### Jalonda 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love my room ##### Jalonda Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Meshell 14 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was clean. The breakfast and reception food was well prepared and tasty. The staff was friendly and the gym was equipment met my needs. ##### Meshell Stayed 1 night in Jun 2025 ### 8/10 Good #### Ashton 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great Breakfast. Clean place ##### Ashton Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Ivan 26 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good experience with this hotel. Location is very good with good choices of food nearby and grocery stores are nearby too. ##### Ivan Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Linda 9 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Breakfast buffet was one of the best I've had. Front desk staff was very friendly and helpful. Excellent stay. I highly recommend! ##### Linda ### 10/10 Excellent #### Katrina 29 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Stay My stay was comfortable and nice ##### Katrina Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Carey 23 Jun 2025 Liked: Cleanliness, staff & service, amenities Attention to details. Bathroom door was crooked due to missing screws. Nightstand clock and light not working. But nice atmosphere, employees and breakfast. ##### Carey Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Tara 6 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Staff!! The staff was extremely friendly and helpful. The rooms themselves were a bit dated but spacious, clean and comfortable. Overall, this was a very pleasant stay. ##### Tara Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Jasmine 31 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very nice and welcoming!! Very good customer service!! ##### Jasmine Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Brittany 13 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pictures made the room look bigger than what it was. We got the king size suite with the sofa bed. I wish it wasnt such a tight squeeze. But the staff and food quality made up for it honestly. They were so nice and the breakfast was delicious! Thank yall for such a wonderful experience! ##### Brittany Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Quanda 17 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very welcoming and the propoerty was very clean and appealing. My daughter just wanted to do a simple sleepover with me and her, she had a blast and all we did was enjoy our room. The room was veey clean and the design of the living room and kitchen were stunning. Definitely booking again. ##### Quanda Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Rhya 13 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Family friendly spacious for family of 6 or more some what walkable no side walks there is a park 6 min from the hotel if u drive. Didn't like that there was no indoor pool and not many non pork items for breakfast other than that loved it.There is an outdoor pool if u go during warmer season. ##### Rhya Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Ashley 11 May 2024 Liked: Staff & service Disliked: Amenities The rooms are spacious, the facilities need some TLC. The door was super hard to open, the walls weren’t soundproofed even a little bit, when the storm woke me at 11 and I called to ask for a late check out I realized the phone didn’t work, then the front desk clerk was rude, they were out of toothpaste at the front desk, the beds were comfortable and check in and out through the app was nice. The remodeled rooms were well styled and laid out. ##### Ashley Stayed 1 night in May 2024 ### 6/10 Okay #### Margaret 11 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Room was great but pool wasn’t open. Kids were disappointed. Would have been nice if website said pool was not open yet. ##### Margaret Stayed 1 night in May 2024 ### 2/10 Terrible #### Melissa 5 Nov 2024 Disliked: Cleanliness, staff & service, property conditions & facilities When we first checked in, they told us that their washer broke, but they were bringing us towels shortly. Ok, things happen. Our first room had unmade beds, so they gave us another one. That room had beds made, but overall the room was dirty. I realized after our first night, there was snot by the tv on the wall. We never got towels when we got back into our room around 5 pm. We called and asked for some. We finally got 2 towels for 3 people! The front desk person said that’s all that they had! Breakfast was chaotic. It opens at 7 am, but it’s not ready at 7\. They are still setting up breakfast if they turn on all of the items. ##### Melissa Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Michael 10 Sept 2023 Disliked: Cleanliness, amenities, property conditions & facilities The best part about this place is the best restaurant Ive ever been to in my life is across the street. MM Shapley is amazing all around and worthy of Michelin rating and or Beard award. Never recommended by hotel staff. Rooms were...ok. amenities hot water workable shower and equipment. Until I woke up at 2 am itching all over and with welts on my legs and ankles. Pretty sure these were bed bugs. Over a dozen blister like welts up to the size of a dime on each leg in a row. I mentioned to staff in the AM and they said they would get it taken care of. I still itch and the bites are still there. Worst experience ever. No comp offer or anything. Desk said they would ask management to defer points on Hilton rewards. Nothing happened. Shouldnt have paid at all. ##### Michael ### 10/10 Excellent #### Amy 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was very nice. I loved the layout. ##### Amy Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Yen Kim 1 Feb 2026 Disliked: Cleanliness, property conditions & facilities Everything. After checking in around 8pm, didnt get the room i booked, 2 doubles and a king, instead we got 2 kings and a sofa sleeper. Wife had to sleep on sofa sleeper, went to ask abt it, front desk clerk told us the clerk from morning shift swapped us. We are out of town and are at the mercy of the hotel so not much we could do. After settling in, one of the girls went to shower only to find hair in it, then found hair all over one of the beds, sheets had stains, one of the toilet had poop stains on it,It was like no one even cleaned the room. By this time it was midnite, went down to front desk to get new sheets. Spoke to i guess a manager the next day, was told tht they swapped the room long ago but had no way to contact us to let us know bc we booked thru a 3rd party. But thts not wat the clerk told us when we went to ask abt our room at chk in. Like i mentioned above, the room was changed tht morning according to the clerk. So im guessing the hotel manager was trying to deflect blame elsewhere. Someone should be held responsible, this was unacceptable and not professional at all. Will never stay at hilton property again. Ty ![](https://a.travel-assets.com/ugc/hotel-reviews/bc672303-c45d-4467-926f-3561c0b9eb2d-1769973827328.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/808b8bee-5363-448f-8858-e65f2df1959f-1769973825631.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0ef641c0-fdbb-4267-9c4c-648f501e98d1-1769973826396.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6a9f4f64-d231-43bb-9649-512a4905a8e2-1769973826801.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yen Kim Stayed 2 nights in Jan 2026 ### 2/10 Terrible #### Camecia 21 Oct 2025 Disliked: Staff & service I never checked in. I called to cancel and was told to have my third party company contact the property that I could not called the hotel. She was very rude. I bought the extra insurance and was still charged full price for somewhere I did not stay. ##### Camecia Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jamika 5 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed my stay!!! ##### Jamika Stayed 2 nights in Jul 2022 ### 4/10 Poor #### Brandon 4 Aug 2025 Disliked: Cleanliness, property conditions & facilities Property was dirty, pool was green. People running up and down the hallways all night. I think someone from corporate needs to check in on this hotel. ##### Brandon Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Mable 21 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was amazing and it felt like being right at home ##### Mable Stayed 7 nights in Sep 2022 ### 10/10 Excellent #### Chakilla 8 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Iove the new renovation to the hotel ##### Chakilla Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Tarik 11 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Will most definitely be back! ##### Tarik Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Mable 19 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay was awesome and the two ladies at the front desk was truly a blessing to me and my family they always greeted us with a smile. ##### Mable Stayed 1 night in Sep 2022 ---