Exterior

Reviews of Holiday Inn Express Clinton, an IHG Hotel

2.5 out of 5
Holiday Inn Express Clinton, an IHG Hotel
495 Springridge Road, Clinton, MS

Reviews

8.6

Excellent

Rating 10 - Excellent. 390 out of 728 reviews" "
Rating 8 - Good. 203 out of 728 reviews" "
Rating 6 - Okay. 74 out of 728 reviews" "
Rating 4 - Poor. 36 out of 728 reviews" "
Rating 2 - Terrible. 25 out of 728 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Ashley

Travelled with family
Liked: Staff & service, property conditions & facilities
Friendly staff. Great pillows. Towels were old and didn’t look very clean. Shower had backed up drainage and was not very clean. Standing in water during shower. Only stayed 1 night and didn’t tell staff.
Stayed 1 night in May 2024

10/10 Excellent

Matt

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the breakfast was one of the better ones I've had in a while. I would definitely stay here again.
Stayed 1 night in May 2024

6/10 Okay

Rebecca

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jill, Louisburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable
Stayed 1 night in Apr 2024
Response from Maria B.- General Manager on 1 May 2024
Dear Jill, Thank you very much for your positive feedback! I am very delighted to know Thay your stay was clean and comfortable!! We truly hope that you will return in the near future, so that we may provide an even better experience to you!

10/10 Excellent

EDDIE C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service”!
Stayed 3 nights in Apr 2024
Response from Maria B.- General Manager on 27 Apr 2024
Dear Eddie, Thank you for your feedback, we truly Thank you for being a valued guest and we look forward to seeing you again soon!!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel after leaving the Hilton in downtown Jackson a couple of hours after check-in due to safety issues. This hotel was very safe and the staff was very respectful and professional, something the other hotel lacked. The beds were comfortable. The room was extremely clean. It was also quiet so we were able to get a good night’s rest. Parking was a little bit limited but we made it in late so that’s understandable. I highly recommend this hotel!
Stayed 1 night in Apr 2024
Response from Maria B.- General Manager on 22 Apr 2024
Dear Kimberly, I am so happy that you were satisfied with your stay here! We try to always provide a clean, safe and comfortable place for our guest to have a Home Away from Home Experience!. I am happy that we were able to accomplish that. Please do not hesitate to come back and we Welcome you with open arms. Thank you for choosing Holiday Inn Express - Clinton MS.

10/10 Excellent

Sara

Stayed 1 night in Apr 2024

6/10 Okay

Monique

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Maria B.- General Manager on 22 Apr 2024
Dear Monique, Thank you for taking time to provide a rating of your most recent stay! Should you need anything further in the future, please do not hesitate to give us a call. Thank you again for choosing Holiday Inn Express Clinton, MS.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Apr 2024
Response from Maria B.- General Manager on 5 Apr 2024
Dear John, Thank you for taking time to provide feedback about your most recent visit with us! We are delighted that you found our hotel to be a "Very Good" one. We truly appreciate you for choosing Holiday Inn Express, Clinton Ms.

8/10 Good

Walter

Stayed 1 night in Mar 2024
Response from Maria B.- General Manager on 1 May 2024
Dear Walter, Thank you for taking time to provide your feedback we look forward to seeing you again in the future!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Maria B. -General Manager on 30 Mar 2024
Dear John, We greatly appreciate your feedback! Should you need anything in the future, we look forward to having you! Thank you again for choosing Holiday Inn Express Clinton!

6/10 Okay

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. We were in a room next to all nighter very loud talkers. Woke me several times in the night. Maybe they worked the night shift usually and that’s why they were up. Very good room and clean otherwise.
Stayed 1 night in Mar 2024
Response from Maria B.- General Manager on 26 Mar 2024
Thank you Erica, for sharing your recent experience! We were very delighted to have you stay with us. We apologize for the inconvenience you had in regards to the late night noise, in the future please do not hesitate to notify one of our Team Members at the Front desk, we re available 24 hours and we will be very happy to assist. We truly value you and we hope to see you again in the future!!

8/10 Good

Cynthia

Business traveller
Liked: Staff & service
Nice clean rooms and bathroom
Stayed 2 nights in Mar 2024
Response from Maria B.- General Manager on 26 Mar 2024
Dear Cynthia, We truly thank you for taking the time to provide your feedback! It was pleasing to know that you found the rooms to be (Nicely clean along with the bathroom). We are excited to see you in the future!

8/10 Good

Alyce

Stayed 1 night in Mar 2024

10/10 Excellent

RAMASWAMY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Good and clean room. Nice mattress and pillow for a night stay. Good breakfast options but the pancake machine did not work, still had a lot of other option.
Stayed 1 night in Mar 2024
Response from Maria B. -General Manager on 30 Mar 2024
Thank you for for your positive feedback! We thank you for choosing Holiday Inn Express- Clinton and hope that you will visit us again soon!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It's very clean
Stayed 1 night in Mar 2024

6/10 Okay

Trey

Travelled with family and small children
Liked: Cleanliness, staff & service
Beds were comfortable. Some outlets in room did not work.
Stayed 1 night in Mar 2024

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Comfortable beds and room was a nice large size
Stayed 1 night in Feb 2024

8/10 Good

N Kalyan Chakravarthy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to restaurants
Stayed 1 night in Feb 2024

8/10 Good

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice hotel!
Nice hotel quiet clean and neat! Carts not brought down so other customers can use them
Stayed 2 nights in Jan 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Just think I should have been told about the extra deposit before I got there.
Stayed 2 nights in Jan 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
All was well. Quiet and comfortable. Would stay here again 100%.
Stayed 1 night in Jan 2024

8/10 Good

Cassandra

Travelled with family
Liked: Staff & service
The water pressure wasn't very good and the water wasn't hot my first night. There were also dead bugs and spots where someone wasted something on the floor and didn't clean it up in the bathroom.
Stayed 1 night in Jan 2024

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent so was staff. Clean and quiet. Breakfast could've been better along with coffee but overall not bad.
Stayed 3 nights in Jan 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
I have stayed at several of the hotels in Clinton and so far this one was the best. This hotel is a little older, but clean and well maintained. @
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice room with a great breakfast. The only downside was the pullout bed mattress. It was not in good condition. Instead of using it, one of us slept on the sofa.
Stayed 1 night in Dec 2023

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Rashmikant

Liked: Cleanliness, staff & service
Very good stay
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best & Friendliest Breakfast Buffet. Rooms are top notch and Staff is great!
Stayed 1 night in Nov 2023

10/10 Excellent

Katlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jairo, Tulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and confortable.
Stayed 1 night in Oct 2023

2/10 Terrible

Clelie, Westlake

Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Nicole

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Lobby smelled like it had been recently cleaned/sanitized, quick checkin and rooms were modern/updated.
Stayed 1 night in Oct 2023

10/10 Excellent

lateya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!!
This was my second time staying here and both time everything was great!!! The only thing that could be better is the shower's water pressure.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through.
Just stopped here for one night on our way back to Texas. We like holiday inn express and this one didn’t disappoint. It seems newer or remodeled. We needed a couple of things in the room but they took care of it right away. Friendly staff. We would stay here again. Comfy bed and pillows and a nice A/C and ceiling fan!! We wanted to go on to Vicksburg but the reviews on that one were not so great, didn’t want to chance it.
Stayed 1 night in Oct 2023

10/10 Excellent

Latrese

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Renee

Disliked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

Robersinia

Stayed 1 night in Oct 2023

6/10 Okay

Gary, Riverview

Stayed 1 night in Oct 2023

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
The observations we did have after we checked in we noticed the thermostat was hanging off the wall and also noticed the bathroom door had several dents in it! After taking our stuff to the room we immediately let the front desk know the damage did not belong to us!
Stayed 1 night in Oct 2023

10/10 Excellent

Balinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we needed!
Very comfortable stay. Great breakfast!
Stayed 1 night in Sep 2023

8/10 Good

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I love the space of the room. The room was spacious and clean for the most part. I had to clean the jacuzzi out myself. When I first ran it, a few dead flies came out of the jets. Once I cleaned it well, my partner and I throughly enjoyed.
Stayed 1 night in Sep 2023

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service
Room had a few broken things, electrical outlets, charge ports, bathroom door was broken and wouldn’t close properly. Booked a room for 6 (4 kids) didn’t have sheets or pillows or sheets for the sofa sleeper or enough towels to bathe at night. Breakfast was mediocre but they ran out of coffee both mornings. It wasn’t a bad stay, but not what we’re accustomed to with a holiday inn express.
Stayed 2 nights in Sep 2023