Jacarilla Holidays from £708

The hotel itself was clean, tidy and had good amenities. Staff were very helpful and nice. The problem was the noise - from outside the hotel and within. If people weren’t shouting throughout the night from outside in the street, the noise from internal doors banging was enough to keep me from sleeping most of the night.

Lovely location nice pool. Only issue waa with the door locks with card access that was very temperamental and we had to get these re set numerous times 😕

Check-in was easy but we were sent to apartment and couldn’t open the key box. Finally called the and they told us how to do it. The apartment door is difficult to unlock but we finally figured it out. Had trouble turning stove and oven on. No instructions! Finally figured that out and the washer too. Would have been nice if Vanessa could have come with for a few instructions and help. The apartment was clean other than the vent in second bedroom. The housekeepers were good weekly. Bed was comfortable and there was plenty of storage and hangers. The couch in living area in need of a good cleaning. One kitchen chair was broken and we had burned out lights in bathroom. They did send someone who left saying he needed a different bulb but never saw him again. Overall we loved the location and would consider Myflats a second chance.