JaM Cellars

When we arrived on July 31 the reservation system was down for several hours. The staff had to manually register guests and assign rooms by hand system. So some guests had to wait couple hours (including us) before a room was assigned to them. It was a mess. Feel sorry for the staff because they worked really hard. The room that was assigned to us was not what we reserved through Expedia. So after couple nights they found a room that matches what we reserved (a King size bed). so we had to move from Building 4 to Building 1. Other than that the resort was very pretty and nice.

Love the character of this hotel. The staff were very friendly and helpful. The food at the restaurant was delicous! The room size and decor was great. The bed was a little firm for me but I managed to sleep very well so it all worked out fine. I would stay here again.