JACK Cleveland Casino

The rooms are really dated and need some cosmetic improvements. The ice machine on the first 3 floors did not work so you have to travel to floors 4-8 for ice. The floors in the bathroom and kitchenette were sticky and our house shoes were sticking to the floors. Breakfast was way overpriced so we had to leave for food in the morning. Self parking is 3 blocks away and $12 per day with no in and out privileges. Minimal accommodations.

This is a beautiful property. I would definitely stay again. I wish we had more time there.

i really enjoy staying at this hotel, especially if I have an appointment at Cleveland Clinic, as the hotel has access to the skywalk. The rooms are always well maintained and comfortable. Room service staff very courteous.