4 restaurants, breakfast, lunch, dinner served; Turkish cuisine
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Reviews of New Balturk Hotel Izmit

4 out of 5
New Balturk Hotel Izmit
Sehit Ergün Köncü Sokak, NO 38, Izmit

Reviews

8.2

Very good

Rating 10 - Excellent. 75 out of 178 reviews" "
Rating 8 - Good. 61 out of 178 reviews" "
Rating 6 - Okay. 23 out of 178 reviews" "
Rating 4 - Poor. 12 out of 178 reviews" "
Rating 2 - Terrible. 7 out of 178 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kerem, Izmit

Business traveller
Liked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Murat

Stayed 1 night in Aug 2023

10/10 Excellent

Mohammad

Stayed 1 night in Aug 2023

2/10 Terrible

Zakariya

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
I have to wait 20 minutes for the bell boy to carry my bags from my car. Easy checking in but i was disappointed when i got roller bed instead of real bed as per booking. The AC was not cooling and water leaking in toilet. Very basic breakfast but convenient location for restaurants
Stayed 2 nights in Aug 2023

8/10 Good

hamad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is good near city. Hotel facilities are good and clean. Breakfast need to be improved. I do recommend it for tourists. Hamad- 🇰🇼
Stayed 1 night in Aug 2023

10/10 Excellent

GUNER

Liked: Cleanliness, staff & service, property conditions & facilities
My second stay at this hotel. Highly recommended!
Stayed 1 night in Apr 2023
Response from AYHAN LAFCI on 15 May 2023
Tekrar Merhaba ;Değerlendirmeniz için teşekkür ederiz.Sizleri tekrar ağırlamaktan mutluluk duyarız.

10/10 Excellent

GUNER

Liked: Cleanliness, staff & service, property conditions & facilities
Güzel ve sakin bir konaklamaydı, hotel temizdi
Stayed 1 night in Mar 2023
Response from AYHAN LAFCI on 15 May 2023
Merhaba Tekrar;değerlendirmeniz için teşekkür ederiz.Sizleri tekrar missair etmekten mutluluk duyarız.

6/10 Okay

Dr. Adel A.

Travelled with family and small children
Liked: Staff & service
building functionality is poor e.g. long stairs, poor elevator, leaking bathroom floor.... conservative services, toiletry, and breakfast menu...
Response from AYHAN LAFCI on 23 May 2023
Hello;Thank you for your good wishes. Your requests have been registered to be forwarded to the management. We will be happy to welcome you again

8/10 Good

Moosa

Liked: Cleanliness, staff & service, property conditions & facilities
Near restaurants, cafes and grocery stores… my room was on the third floor and was very noisy because of the machines
Response from AYHAN LAFCI on 23 May 2023
Hello;Thank you for your good wishes. Your requests have been registered to be forwarded to the management. We will be happy to welcome you again.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been to many disappointing hotels here
Bad service, simple and not clean rooms, . A simple breakfast. Good location, the hotel looks good externally with a good restaurant
Stayed 1 night in Sep 2022

10/10 Excellent

Narmeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night everything was good
Stayed 1 night in Aug 2022
Response from AYHAN LAFCI on 23 May 2023
Hello;Thank you for your good wishes. We look forward to welcoming you again.

10/10 Excellent

Jehad

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Location, Staff, Restaurants
Stayed 4 nights in Aug 2022

4/10 Poor

abdulqader

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
modest hotel
Very modest and poor hotel, I will not stay in it again
Stayed 2 nights in Aug 2022
Response from AYHAN LAFCI on 23 May 2023
Hello;Thank you for sharing your views with us. We are renewing our hotel every day. We would like to welcome you again in your next stay.

8/10 Good

AMER

Stayed 2 nights in Aug 2022

10/10 Excellent

Alek

Stayed 1 night in Mar 2022
Response from New Baltürk Otel Guest relationships on 25 May 2022
Thank you for your valuable comments, you are always welcome to our hotel.

4/10 Poor

MUATH

Travelled with family
Disliked: Staff & service, amenities
The reception was rude in communicating with us, and for check out he was yelling and saying we need to clean the room even though there was no guests waiting in lobby to check in. Some other hotel provide late check out for more than 3 hours sometimes if there was no people waiting to check in for same room, but this hotel didn’t provide at least 2 hours and reception wasn’t behaving and communicating in a polite and appropriate way. Moreover, we stayed in this hotel for 10 days, and got disappointed to ve treated by last day in such bad behavior by the reception. The parking was free but very limited number of parks as sometimes there was not enough space and I needed to find far park to drop the car and go inside hotel.
Stayed 10 nights in Dec 2021
Response from New Baltürk Otel Guest relationships on 25 May 2022
Hello, First of all, we wish you a good day, Our hotel check-in hours are 14.00 and our check-out hours are 12.00. Our aim is that the guest who will stay after you will not be a victim.Because after leaving the room there is a time to clean and disinfect the room. Therefore, the room was requested to be handed over at check-out.

4/10 Poor

Abdullah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 26 nights in Dec 2021
Response from AYHAN LAFCI on 23 May 2023
Hello;Thank you for your good wishes. We look forward to welcoming you again.

8/10 Good

SALEM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2021
Response from AYHAN LAFCI on 23 May 2023
Hello;Thank you for your good wishes. We look forward to welcoming you again.

8/10 Good

Anders Wegener

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from NEW BALTÜRK OTEL on 27 Oct 2021
Dear Anders Thank you for your valuable comments, we will always welcome you to our hotel!

8/10 Good

Malaak

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The staff were very nice and friendly, and they knew English. The room was nice and tidy, but the bathroom was not cleaned properly.
Stayed 2 nights in Sep 2021
Response from NEW BALTÜRK OTEL on 28 Sept 2021
Dear MALAAK Thank you for your valuable comments, you are always welcome to our hotel!

10/10 Excellent

KHALED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionest very good
Stayed 1 night in Aug 2021
Response from NEW BALTÜRK OTEL on 28 Sept 2021
Dear Khaled, Thank you for your valuable comments, you are always welcome to our hotel!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2021
Response from NEW BALTÜRK OTEL on 28 Sept 2021
Dear Guest, First of all, we are very sorry for the problem you have experienced about the location. We look forward to seeing you again at our hotel, and we would like to help you if you provide more detailed information about the problem you have experienced about the location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Experience
Good location close to the bus terminal , but about 10 minutes from the center of Izmit. The area is quiet and peaceful and the staff are friendly and cooperative.
Stayed 3 nights in Jul 2021

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

gizem

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021
Response from Baltürk Otel İzmit on 24 Feb 2021
Değerlendirmeniz için çok teşekkür ederiz Gizem Hanım, Otelimize herzaman bekliyoruz. Mutlu ve sağlıklı günler dileriz,

10/10 Excellent

Beth Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem!
Comfortable and quiet. Great place to unwind after two weeks of driving through Turkey. Walkable to some restaurants (the neighborhood is growing). Short drive to historical attractions and the market. Staff were wonderful. Breakfast was fresh and filling.
Stayed 1 night in Dec 2020
Response from Balturk Hotel Izmit on 5 Jan 2021
Thank you for your reviews Ms. Beth, We wish you a happy and a health year and we are looking forward to see you again! Best,

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
The hotel needs refurbishment and maintenance. I tried to take a shower but the water was stuck up to my knees in the bath. Although I’ve told them I don’t want a room for smoking people, but the room I’ve been given was smelling smoke.
Stayed 1 night in Aug 2020

8/10 Good

Madelaine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Suite was very comfortable! Inside the hotel some bad smell . Breakfast was not so good
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balturk hotel review....
The hotel is very nice and quaint, we really liked our room and also cause it had a balcony. Staff were pleasant and location is very good, would recommend this hotel :)
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 8 nights in Oct 2019

2/10 Terrible

Najat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
لم يعجبني الفندق
لم أكن أتوقع أن تكون صور الفندق بالموقع عكسه تماما بالواقع، فالمصعد يتوقف صباحا ولا أدري أهو بفعل موظفي الفندق ولا يستطيع الفرد التواصل مع أهله في بتلفون الغرفه فهو لا يعمل. اللحاف حالته سيئة ولا يوجد لحاف ثقيل كباقي الفنادق لأكتشف في اليوم الاخر أن اللحاف مخبئ بالكبت. عليكم تجديد صور الفنادق التي تعرضونها في موقعكم. حجزت للسكن ٣ ليال ولم اجلس غير ليلتين فقط. طلبت استرداد المبلغ لأذهب لفندق آخر فرفض الموظف بحجة أن المبلغ غير مسترد
Stayed 3 nights in Jul 2019

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A satisfying stay, affordable prices.
My stay at Balturk Hotel was very satisfying, it's located in very quiet area which is close to transports, the room is so clean and comfortable, the environment itself was so quiet except the music coming from the club located in the ground flour (they stop about 12 or 1 am), the breakfast was not that varied, it's somehow for a 3 stars hotel, as for the staff they are so friendly, kind and helpful.
Stayed 3 nights in Apr 2019
Response from Baltürk Hotel Guest Relations on 13 Jun 2019
Dear Samantha, Greetings, Thank you for your good comments. We appriciate your valuable evaluations. We will always be expecting to see you in our hotel, Take Care,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place
It was amazing.Friendly Service,Spacious accomodations.We really enjoyed our stay and hoping to be back again.
Stayed 2 nights in Jan 2019
Response from Baltürk Hotel Guest Relations on 6 Feb 2019
Thank you our dear guest, we appriciate your kind comments, we will always expecting to see your in our hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
There was a shower problem and the receptionist was notified and returned to the hotel and was not repaired
Stayed 2 nights in Jun 2018

4/10 Poor

saban mustafa

Stayed 1 night in Jan 2024

6/10 Okay

Sargin

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Şehri hiç bilmeyerek ilk defa kaldığımız bir yerdi. Otelin konumu çok iyi. Her yer alışveriş merkezleri çok yakın. Hizmetten memnun kaldık. Gayet sessiz ve dinlendiriciydi. Herkes güler yüzlüydü. Çok güzel geçti. Tavsiye ederim.
Stayed 2 nights in Dec 2023

10/10 Excellent

Reyhan

Stayed 1 night in Nov 2023

10/10 Excellent

ATIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Koray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war super wie beschrieben. Gerne wieder
Stayed 2 nights in Nov 2023

10/10 Excellent

Bernadin

Stayed 2 nights in Apr 2023

6/10 Okay

ergün

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Nurten

Stayed 1 night in Aug 2023

6/10 Okay

Fatih

Stayed 4 nights in Aug 2023

10/10 Excellent

Ali eren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Furkan

Stayed 1 night in Aug 2023

8/10 Good

Hamza

Stayed 1 night in Jul 2023