Izmir State Theatre

I had a few complaints / concerns but management - Aylin reached out to me directly and invited for a coffee chat. She patiently listened to me and offered alternatives. Guys in the reception were awesome, whenever I needed information (bus, taxi, sightseeing) they were always there to help!

The room I had stayed was excellent. We all had the amenities in the room( hair conditioner, shampoo and shower gel). And all of them had got the famous brands. The pools both outside and inside got heated. This was quiet good because of coldness and rainy days. The hairdresser was quiet good either. Food was excellent. However especially meatballs and chicken taste were not good. It was looking like raw/undercooked. The personnel were quiet good. Worth of staying in here. Especially the room number 1105. Thank you all.

Checkin was very pleasant, customer service was excellent as always. We’ve been at this hotel for many years, we come at least 2-3 times a year. We love the views from the balcony with a nice cup of coffee in the morning. Spa service with Narti is excellent as always, she does Medical massage and takes my work stress go away. We will always come back, dedicated customers at this hotel.