Itatiaia Holidays from £1,206

Easy check in process. Clean room and very helpfull reception staff.

The hotel is small, but cozy; breakfast was excellent. We found everyone most accommodating, very helpful. There has to be a great management too to hire people with charisma & willing to help at any time. It would have made our stay much easier though if there would have been a bottle of water in the room & tissues. Also the lighting in the room was poor. We found the location fantastic, as there are many stores, supermarket, Mall & restaurants at walking distance. The Marina across the hotel was great to walk or run. I will definitely stay there again.

Highly recommend this beautiful property! It is an amazing retreat from the busy city offering quiet, tropical and spacious surroundings with the nicest, caring and accommodating staff ever! Dany, the owner, goes above and beyond to ensure a special stay, she's the best!

The staff was super helpful in terms of

This was a very good property. Nice and spacious rooms. Incredibly helpful desk staff. Breakfast was decent, a bit overpriced though. The views from the rooms aren't the best if that is something you are looking for. The air conditioner had some problems, but we never addressed the staff on it because it was our last two days here. Knowing them, they would have fixed it immediately or relocated us. Cleaning staff did wonderful, looked as clean as we first arrived everytime we came back from exploring Rio. My main complaint is the outside, there were many homeless people camping outside the property, lots of trash here and there. The area looks sketchy, boarded up buildings and lots of graffiti. I'd imagine a lot of people wouldn't feel safe here at night. If this is what it looks like here, I could only imagine how the residents of Rio live. It's concerning and frankly, I don't think I'll ever visit Brazil again.