The staff, specially Murad at check in desk, and Mohammed teh bell boy, the janitor lady (forgot her name),and the brother chefs at the restaurant were super friendly, always helpful, and went the extra mile to make our stay so enjoyable. The hotel even arranges transportation for shopping or to/from transportation for th airport. We won't forget this hotel and next time we are in Turkey, this is the hotel we will be staying in again. The view from the restaurant of beautiful mountains and river was so amazing too. Highly recommend it. -Wouhib and family from the USA