Standard Double or Twin Room | Minibar, in-room safe, iron/ironing board, free WiFi
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Reviews of HHK Hotel Downtown

HHK Hotel Downtown
Emin Sinan Mah. Emin Sinan Hamami Sok., No 16 Fatih, Istanbul

Reviews

7.6

Good

Rating 10 - Excellent. 50 out of 119 reviews" "
Rating 8 - Good. 29 out of 119 reviews" "
Rating 6 - Okay. 15 out of 119 reviews" "
Rating 4 - Poor. 8 out of 119 reviews" "
Rating 2 - Terrible. 17 out of 119 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

youmna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Dec 2023

2/10 Terrible

Abduldaem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023

4/10 Poor

Lorenzo

Stayed 2 nights in Sep 2023

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff is hostile, I asked for an extra day they said fine it’s available then he just didn’t put it in the computer. Left and got another Hotel. I would not recommend staying here
Stayed 2 nights in Jul 2023

6/10 Okay

Hamed

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Every thing was nice and clean,only air conditioner not working and small rooms
Stayed 3 nights in May 2023

10/10 Excellent

Wasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Parwaze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gold location near sultanhamet square.
Stayed 3 nights in Feb 2023

4/10 Poor

Adila

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room was extremely small for 3 people where there was no space to open our suitcases or even put them. We tried to upgrade our room but were told this room was the biggest they had! Also the room was dirty and plug sockets were missing and there were cords coming out of it. This was very dangerous as my bed was right next to it. Then the hotel bedding was extremely disgusting with nasty marks on. We asked the staff to change it but the staff became rude and left us to sleep in the sheets. Also. One of the staff left the window open whilst cleaning i suppose, was not acceptable as we left our luggage and passports and it could have easily been stolen. AVOID THIS HOTEL AT ALL COSTS

2/10 Terrible

Caroline

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid !
Worst hotel we have stayed in Istanbul ! The room was like a shoe box , travelled with my husband and sister for a nice few days away. The heating was constantly on , the floor was always heated , far too warm. When we arrived the room was not equipped for 3 people , only 2 glasses , 2 bottles or cans in the mini bar only 1 hand towel. The bathroom door handle fell off , the windows handles were broken no T.v remote , we had to call a maintenence man to sort it all out. The cleaner did nothing ! No towels no loo roll she didn't even make the beds Breakfast wasnt the best either , no toaster , most mornings things weren't replenished and not enough tables. I would not recommend this hotel if you want any sleep !! Workers using a cement mixer all night long, cats meowing , workers in the shoe warehouses very noisy and they start very early too. Overall very very disappointed
Stayed 4 nights in Nov 2022

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & safe
Stayed 1 night in Nov 2022

2/10 Terrible

Mohammed

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very bad, and the staff were rude and disrespectful. I asked for cancellation they had a fight with me. This is unacceptable. Expedia must remove them from the listing, and I request $50 refund to my credit card
Stayed 3 nights in Oct 2022

10/10 Excellent

Iouri, Staten Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice stay in old town near historical places. Grand Bazar around 5 min walking, Blue Masque and Ave Sophia, Topkape palace within 5-7 min by walking.
Stayed 5 nights in Oct 2022

2/10 Terrible

Nertila

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't book this disgusting hotel!!!! I stayed in many places in Istanbul, and this, by far, is the worst hotel I have stayed in!!!!! I booked two nights, and I had to leave a day early just because of how bad an experience I had with this hotel. Not only was the room very dirty, but the man at the front desk had no matter to work with guests.
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 3 nights in Oct 2022

4/10 Poor

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is far from 4*. I think it’s just because off the nice finishing, other than that it’s not worth 4*. The staff is helpful, cleaning every day. The breakfast is not varied and same every day, not super delicious, using the cheapest products, by day 3 we couldn’t enjoy it anymore, eating just to fill the stomach. No lunch or dinner provided. Now, at4pm I’m starving and waiting for my child to wake up to go out for dinner. Because of her long naps, we skip lunch for the entire week. No room service. And the rooms are not cheap! Ripping off. Thanks for hosting us, but I’m dreaming of going home faster. 7min to Blue Mosque, Hague Sophia, Topkapi Palace, just down the street. In the street is the city. The location is very good, tho.
Stayed 1 night in Jul 2022

10/10 Excellent

Jeaneta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central and clean
Hotel very central to main attractions, tramline. Just very noisy with all the shoe wholesalers from early in the morning.
Stayed 5 nights in Jun 2022

10/10 Excellent

Cristina Adina

Stayed 8 nights in Apr 2022
Response from Duygu SEVEN on 24 Apr 2022
Thank you for your good point.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From good to terrible. What a shame....
Dissapointing Stayed at this hotel 3 times previously. Returned here because the hotel was always comfortable ,clean and well maintained. I returned expecting the same as always. On arriving at the hotel this time there was new staff at reception. Nobody helped me to take my luggage to my room. During my stay the room was hardly cleaned properly. The bathroom was never cleaned even after complaining. The hotel no longer can give you an extra pillow. Dont waste your time with the breakfast it has gone terrible no variety not everyone likes cheese and olives. I have seen this hotel go from good to bad. STAY AWAY.
Stayed 13 nights in Oct 2021
Response from DUYGU on 25 Oct 2021
Dear Valued Guest , Thank you for your review. Please inform us your name and we can learn which room you have stayed and why you had some problems and then give you information about that. Regards , Duygu SEVEN

8/10 Good

Ashraf Ali

Liked: Staff & service, room comfort
Pleasant stay!
Hotel is a walking distance to the main attractions. Bit of a hill but for us it was doable.They could improve on the breakfast. The day time Receptionist was very helpful. Hotel room was clean and pleasant. Our room was overlooking the main streets. Lots of hustle and bustle. For us it was ok. If you don't like noise not for you!
Stayed 2 nights in Oct 2021

2/10 Terrible

mohamed

Stayed 2 nights in Aug 2021

6/10 Okay

Ahmed

Travelled with family
Liked: Cleanliness, staff & service
Short stay
The AC is an Issue where it was very low No exhaust fan in the bathroom Towels are too old and no chair in the room
Stayed 4 nights in Aug 2021

10/10 Excellent

Elchin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is smazing place with good location. Fees are ideal due to its cleaneds, nice staff, location and design of rooms. I really loved this hotel and will always stay there during my teavel to Istambul Highly recommended snd its cslue of money is ideally matches
Stayed 3 nights in Jul 2021

8/10 Good

Boushra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and location. Clean rooms and good value for money.
Stayed 3 nights in May 2021

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in May 2021

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and confortable .
Serious and friendly good service from the arrival through to the end of the stay. Very clean and comfortable , good shower , hot and plenty water flow Fethi
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great place to choose and i was so Pleiades thanks mr mehmet he welcomed us so good
Stayed 1 night in Mar 2021

8/10 Good

Jeaneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible short stay in Istanbul.
Our stay was good despite the covid situation and when we suddenly had to cut our stay short management came through for us and did the almost impossible. Thank you very much for all you have done for us we really appreciate it.
Stayed 6 nights in Jan 2021

10/10 Excellent

Fowad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room
Stayed 1 night in Oct 2020

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable stay
Comfortable stay
Stayed 1 night in Oct 2020

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy
Good room and clean Breakfast average
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great personnel and service
Stayed 15 nights in Jul 2020
Response from MANAGER on 1 Sept 2020
THANK YOU FOR YOUR GREAT REVIEW.WE HOPE TO SEE YOU HERE AGAIN...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
As always this hotel has been my home away from home. I have stayed here a few times and in all this time the hotel has maintained its excellent service. All members of staff are extremely helpful and most welcoming.
Stayed 10 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 9 nights in Oct 2019

8/10 Good

Sirwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service, very closr the the Tram making it convenient for travels, walking sistance from Sultanahmet and all the cool places around.
Stayed 6 nights in Dec 2019

10/10 Excellent

Hemant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
I stay for 9 night first I inform the staff air con is not cool 2nd things I complain about safety box is lock 3rd at night noisy I complain 2,3days but staff never bother at all
Stayed 9 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
one of the best hotels good breakfast helpful staff clean hotel daily clean
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from Home
I returned to this hotel as I had a very good experience on my last visit. On this trip everything was still excellent . 10 stars to all the staff . Thanks guys. This is my home away from home.
Stayed 8 nights in Sep 2019

8/10 Good

Alen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, good breakfast ,close to downtown Lot of Resturant around Good for 3 stars hotel
Stayed 6 nights in Sep 2019

10/10 Excellent

Arilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location location, don’t need no stinking tour everything is within 10-15 min walk.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service experience.
Wonderful experience. Check in and service with Mr. Yasar was excellent. Room and bathroom was clean and comfortable. Hotel is relatively new so facilities are good. Breakfast also was excellent with different variety from day to day. Will return to this hotel.
Stayed 9 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Hajar

Stayed 2 nights in Nov 2023

10/10 Excellent

Ahmad javid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

2/10 Terrible

Cumali Hakan

Stayed 1 night in Oct 2023

10/10 Excellent

Loubna

Stayed 2 nights in Sep 2023

2/10 Terrible

Mehmet

Business traveller, Travelled with group
Kaos
Stayed 2 nights in Sep 2023