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Reviews of SpringHill Suites by Marriott Seattle Issaquah

3 out of 5
SpringHill Suites by Marriott Seattle Issaquah
1185 Nw Maple St, Issaquah, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1006 reviews" "
Rating 8 - Good. 227 out of 1006 reviews" "
Rating 6 - Okay. 54 out of 1006 reviews" "
Rating 4 - Poor. 30 out of 1006 reviews" "
Rating 2 - Terrible. 18 out of 1006 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Antonio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and would return again.
Stayed 2 nights in Apr 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean . Layout of room was very nice too!
Stayed 1 night in Apr 2024

8/10 Good

Shannon, Tacoma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room size was really nice. No lotion in the rooms.
Stayed 2 nights in Apr 2024

8/10 Good

Jessica, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, new, centrally located. Quiet rooms. Good breakfast bar. They do charge for parking $16.00 a night which I thought was expensive. But there is ample parking across the street for free.
Stayed 1 night in Apr 2024

10/10 Excellent

Sergeant

Liked: Cleanliness, staff & service, property conditions & facilities
Why are you making me type nonsense, I already clicked my 5 start rating above. This field should be optional or people like me will just skip your review process altogether.
Stayed 3 nights in Apr 2024

10/10 Excellent

Dean, Vernonia

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back!
Stayed 1 night in Apr 2024
Response from Front Office Manager on 27 Apr 2024
Thank you for you 5-star review, we are excited to host you again in the future!

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe and secure parking
Stayed 1 night in Apr 2024
Response from Front Office Manager on 27 Apr 2024
Thank you for your review, we hope to host you again.

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Manager on 27 Apr 2024
Thank you for your 5-star review.

4/10 Poor

Ryan, East Wenatchee

Liked: Cleanliness
We were thirsty and wanted a snack. They couldnt sell anything because couldnt total it until 11pm. We were tired and went to be at 1030. Had no AC and room was 79 degrees. Opened window as much as possible but didn't open much. Called front desk. Put in hold 3 times. It was horrible night sleep.
Stayed 1 night in Apr 2024
Response from Front Office Manager on 27 Apr 2024
I am sorry to hear that your stay with us did not meet your expectations. We strive to provide the best possible experience for our guests and apologize that this was not your experience. I have passed along your feedback to our management team. Again, I apologize for the inconvenience.

10/10 Excellent

Anabel, Selah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing! Room was so clean and comfortable.
Stayed 1 night in Apr 2024
Response from Front Office Manager on 27 Apr 2024
Thank you for your 5-star review, we hope to host you again.

10/10 Excellent

BRIGITTE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Front Office Manager on 27 Apr 2024
Thank you for your 5-star review, we hope to host you again.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Manager on 27 Apr 2024
Thank you for your 5-star review, we hope to host you again.

8/10 Good

Adrian

Travelled with family
Liked: Amenities
Had a nice stay! Will come back
Stayed 3 nights in Apr 2024
Response from Front Office Manager on 27 Apr 2024
Thank you for your review, we are glad to hear you enjoyed your stay with us.

10/10 Excellent

kevin

Liked: Cleanliness, property conditions & facilities
it was clean safe, nice and was all around good
Stayed 1 night in Apr 2024
Response from Front Office Manager on 27 Apr 2024
Thank you for the 5-star review. We are glad to hear that you enjoyed your stay with us.

10/10 Excellent

Alexander, Tacoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is cool.
Stayed 1 night in Mar 2024
Response from Front Office Manager on 27 Apr 2024
Thank you for you 5-star review!

10/10 Excellent

ashwin

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are nicely updated and spacious.
Stayed 1 night in Mar 2024
Response from Front Office Manager on 27 Apr 2024
Thank you for your 5-star review. we hope to host you again.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly thank you!
Stayed 1 night in Mar 2024
Response from Front Office Manager on 27 Apr 2024
Thank you for your 5-star review.

10/10 Excellent

Kathryn, Chelan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clen and the staff was great. Nice bar setting. Great breakfast.
Stayed 1 night in Mar 2024
Response from Front Office Manager on 27 Apr 2024
Thank you for your 5-star review, we are glad to see you enjoyed your stay with us.

2/10 Terrible

Jennifer

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Front Office Manager on 27 Apr 2024
I am sorry to hear that your stay with us did not meet your expectations. We strive to provide the best possible experience for our guests and apologize that this was not your experience.

4/10 Poor

Chao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Office Manager on 27 Apr 2024
I am sorry to hear that your stay with us did not meet your expectations. We strive to provide the best possible experience for our guests, and apologize that this was not your experience.

10/10 Excellent

Kimber

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great property
Stayed 1 night in Mar 2024
Response from Front Office Manager on 27 Apr 2024
Thank you for your 5-star review.

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities
I tried to cancel and they wouldn’t let me nor would they give me a credit for a later stay. Will not ever use Expedia or stay here ever.
Stayed 2 nights in Mar 2024
Response from Front Office Manager on 27 Apr 2024
I am sorry to hear that you had to cancel your stay with us and were not refunded for your prepaid reservation. I have passed along the information to the management team, so we can look into this for you.

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A place we will return to.
Stayed 4 nights in Mar 2024
Response from Front Office Manager on 27 Apr 2024
Thank you for your 5-star review, we are glad to hear you enjoyed your stay with us.

10/10 Excellent

Dean, Vernonia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
2nd stay here and I will be back
Stayed 1 night in Mar 2024
Response from Front Office Manager on 27 Apr 2024
Thank you for your 5-star review.

10/10 Excellent

charlene

Travelled with family
Liked: Property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Front Office Manager on 27 Apr 2024
We are glad to hear you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Mika

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean the rooms were spacious and thoughtfully designed. The breakfast in the morning was a nice surprise.
Stayed 1 night in Mar 2024
Response from Front Office Manager on 27 Apr 2024
Thank you for your 5-star review, we are glad to hear you enjoyed your stay with us.

10/10 Excellent

patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms! Great breakfast!
Stayed 1 night in Mar 2024
Response from Front Office Manager on 27 Apr 2024
We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Jovi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great looking hotel, quiet, clean and breakfast is on point.
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Clean and professional staff
Stayed 1 night in Feb 2024

10/10 Excellent

Dean, Vernonia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing I will be back soon!
Stayed 1 night in Feb 2024

8/10 Good

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice. Easy check in & out. The only negative would be the TV didn't have CBS channel. It was Sunday & the Super Bowl & we were not able to watch it.
Stayed 1 night in Feb 2024

10/10 Excellent

Rich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like having to pay for parking
Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Jan 2024

10/10 Excellent

Enrique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Shu I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is excellent, but the room is a bit on the smaller size, and same thing with the parking spaces.
Stayed 1 night in Jan 2024

2/10 Terrible

Charles

Stayed 1 night in Jan 2024

10/10 Excellent

Jolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had a short overnight stay but they accommodated me by placing me is a room far away from a kids hockey group. The staff was very friendly!
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet property.
Stayed 1 night in Jan 2024

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Stayed 1 night in Jan 2024

8/10 Good

Tamra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Nikki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to make a last minute reservation and they were very accommodating. It was clean and quiet. Enjoyed my stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
From check-in to check-out, this was an awesome hotel experiencing. The staff and GM were awesome and super helpful. Great location, close to dining and shopping but set back and very quiet. Less than 10 minutes from Swedish Surg center (our reason for travel). Will definately stay here again!
Stayed 2 nights in Jan 2024

10/10 Excellent

Jason, Heyburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on 1 Jan 2024
Thank you for the 5-star review!

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spring hill Dec stay
Great rooms that were clean and spacious. Room very quiet from hallways and other quest spaces, warm and comfortable. Staff cleaners in public spaces and breakfast bar were wonderful and their attention to detail was above normal. Front staff very professional and helpful. Felt like they were inviting me into their own homes
Stayed 2 nights in Dec 2023
Response from General Manager on 27 Dec 2023
Thank you so very much for your feedback! I will share you message with our team!