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"This place was great, service was top notch, they have won several prestigious hotel awards, and you can tell why the best service at a hotel I have experienced in a very long time. "

"Cleaning daily missing mop the floor "

"Second time at this hotel. Staff was very nice and professional. Helped my wife and daughter and left a good impression. Will book again when in Guayaquil. "

"No to much choices "

"Yes, great "

"The Hotel in General is good. A good location along the promenade, the conditions of the Hotel are good. The staff is great, very nice and helpful. Breakfast good. Dinner quality good, not great. A very nice rooftop pool and bar. We got a extra large room, family size although we didn't need three beds, but that was fine. My complains: 1) The room had one light switch that put on everysingle light in the room. No way to separate parts of the room. For example, if I wanted to reed while my wife wanted to sleep, there was no way to do that. If you plugged an accessory like an Iphone into a wall outlet, the moment you shut off that main switch the entire room light's would go off, but unbeknown to me the plug where I had my Iphone charging would go also off, so that in the morning when you thought you had a phone charged, that was not the case.The bathroom lights were also crazy, one was too low to see your face, if you put on the second one, it was a bright light around the frame of the mirrow that would not allow you to see much and if you had the door open, the light from the window in contrast would make your face disappear, So I basically had to shave without fully seeing my face"

"Overall experience would give it a 4.5 stars. Staff for the most part very friendly and helpful. Food was ok, clean rooms, exec lounge was nice to have! Would recommend!"

"Only discovered the A/C button by accident after sweltering a good portion of the night. Breakfast served in restaurant adjoining hotel - scrambled eggs, 4 petit pains, jam, butter, coffee, juice. Everything was served fresh. Not the best breakfast as far as variety but sufficient to start the day."

"Thank "