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"Comfortable room"

"Our villa was great. So peaceful with beautiful views and a lovely pool. The location of the property was amazing and Polo beach nearby was great to spend the day at when the waves were too big at Red Frog. The store had decent options although more fruit options would have been nice. It was nice to be able to get rides around when needed. Downsides were the restaurant.. the food wasn't great and service was very slow. We wished we had eaten more at Palmar lodge next door as it was great. The other downside was the tour that we booked through the front desk to see Zapatilla. I messaged to confirm in the morning and it was pretty apparent that they had forgotten to book something and scrambled to find another boat and driver at the last minute. We were told the day would include snacks and fruit and drinks and all we were provided was two small warm bottles of water. We also stopped at a place for lunch that took well over an hour and while we were sitting there, our driver left with the boat and all of our belongings without telling us where he was going. The beach was beautiful but the snorkeling was mediocre and overall not worth the money. We still tipped our driver after and then were not pleased to see at checkout that they had added a large service fee onto the booking without telling us. Overall a beautiful location and property but needs some work on communication and food."

"yes"

"Kitchen was sparse. No coffee maker only espresso machine. We enjoyed our stay. Slept great. Papaya restaurant nearby was our favorite. Staff in Merlin restaurant below the hotel was always friendly and greeted us with a wave and smile but never came over to take our order so on three different occasions we got up and went somewhere else. Is there a cultural thing we’re missing here ?"

" Vacation in paradise. Staff super helpful in arranging tours and water taxis to other places."

"TV remote half worked, no sports on any TV. Towels and wash cloths was a struggle almost everyday. Overall pretty nice place and staff was great."

"Location right near the airport. Very convenient. It was a very short walk to Bocas town where there were lots of restaurants to choose from "

"The resort is located where jungle meets ocean. It’s more like glamping on steroid. If you are a nature lover like me, you will love every bit of it. My cabin/hut is right at the water line facing the ocean and the back is the jungle and the whole place runs by solar. I got to know the owners of the resort Michel and Vincent, from Belgium. They are 2 kind individuals with the biggest hearts I ever met. Michel would host us every meals and Vincent is the main chef would cook us all the gourmet meals that you could imagine. The resort has hired all their staff from the village near by, and they are all kind and friendly. I wanted to drink coconut water and one of the staff just went to pick a coconut right from the tree and served it to me, fresh organic coconut water. The room is very basic but clean and spacious . The food was unbelievable delicious. Every meal was prepared with freshly caught seafood and local ingredients. The head chef is from Belgium, so all of his dishes were global cuisine. I never had a bad meal during my stay. It was like going to high end restaurants every day. I recommend to try the home made hot sauce that Vincent makes. You can walk around the resort and enjoy the beaches there or there are lots of activities for you to do everyday like tour to Dolphin bay, red frog trail, sloth watching, snorkeling, kayak and SUB , Salt Creek village, turtle hatching. "

"Room was in fairly good condition. Staff did not appear to be happy! "