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"The hotel is old and outdated. For example there was one electrical outlet in the room. It was difficult to charge phones and watches."

"Great room, clean and close to train station."

"The pool, sauna and hot tub areas were closed and we weren’t made aware of this ahead of time, which for us was significant because my husband is disabled and could not get to the up the hill location of the alternate location for the sauna, pool and hot tub. Additionally, the alternative location was open until just 15:00. Which didn’t work for my daughter who works remotely. So the trip we planned didn’t end up being the trip we planned. We were offered a refund of sorts, but a simple “heads up” would have been much preferred and would have saved our family birthday trip for my husband. The room was loud in that you could hear neighbors, but the view from our balcony and the hotel food was excellent."

"Nice location to train station and restaurants. Great breakfast. Friendly staff. Restaurant and bar were great with excellent staff."

"Beautiful hotel, with stunning views of the alps. Room was incredible. Small, but everything you could ever need was available. I wouldn’t hesitate to stay here again. A wonderful few days"

"Lovely! Every room has a view. Good breakfast."

"Room is clean and fragrant. However, there’s a lot of noises at past midnight that can be heard. A lot of construction going on during daytime. Breakfast is nice but can improve by changing set of menu each day. Staff are amazing and helpful."

"Hotel was very dangerous to stay with no amenities, no heat in freezing cold weather, no iron ,no coffee,no water, no refrigerator in the room ,and furniture was old and broken .Walls had mold and water marks.we regret for staying there and would never recommend to any person to stay at that place .Staff was awfully rude .Would suggest Expedia to just take off that hotel from their panel."

"Extremely clean room. Super nice and helpful staff…each member of the staff was so kind. The view…OMG..breathtaking!!! The breakfast was marvelous! Don’t miss the gondola ride up to Eiger glacier or further to Jungfrau!! Had a SPECTACULAR time!!"