Booked a double ensuite room for £50, upon arrival only 1 girl seemed to be working as they have a staff shortage. Taken to my room and its a pig sty, has not been cleaned from the last guest who left it in a state. Get given a new room, with 2 single beds but still ensuite. Same story, not been cleaned. Get then given a single bedroom the size of a cupboard with shared bathrooms. The shared facilities were disgusting, one of the toilets still filled with what could only be diarrhea (i would add a picture but i dont think the website will deem it family friendly). The sink in the room was partially blocked so water took forever to drain, holes in the wall and ceiling, bed was ok but again not what i paid for. Was told i could get a partial refund however no managers were on site to sort this out. In the morming i go down to sort the refund which i would like in full at this point and am told there isnt one in until 11am. Now i have to try and sort this online which is always 10x harder. Will avoid this place like the plague and recommend you do too.
