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Best Western Gatehouse Hotel

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Best Western Gatehouse Hotel

Best Western Gatehouse Hotel

3 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
799 Old Norwich Road, Ipswich, England

Explore the area

  • Popular LocationSir John Mills Theatre4 min drive
  • Popular LocationIpswich Museum5 min drive
  • Popular LocationBramford Golf Centre5 min drive
  • AirportBury St. Edmunds (BEQ-RAF Honington)40 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 1 Mar 2020 - 30 Sep 2021.

About this area


Located in Ipswich, Best Western Gatehouse Hotel is in the city centre. Ipswich Museum and St Mary at the Elms are local landmarks, and the area's natural beauty can be seen at Orwell Country Park and Suffolk Coast and Heaths. Looking to enjoy an event or a game while in town? See what's happening at Portman Road or Foxhall Stadium. Guests appreciate the hotel's quiet location.

What's nearby

  • Sir John Mills Theatre - 4 min drive
  • Ipswich Museum - 5 min drive
  • Bramford Golf Centre - 5 min drive
  • Chantry Park - 7 min drive
  • Blakenham Woodland Garden - 9 min drive

Getting around

  • Westerfield Station - 5 min drive
  • London (STN-Stansted) - 54 min drive


  • Bekash Tandori Resturant - 10 min walk
  • Frydays - 3 min drive
  • Pizza Hut - 4 min drive
  • Maharani - 4 min drive
  • Ararat Restaurant - 4 min drive

About this property

Best Western Gatehouse Hotel

3-star Ipswich hotel in Whitton with free parking
A restaurant, a bar/lounge and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a front desk safe. All 16 rooms offer free WiFi, room service and flat-screen TVs with digital channels. Other amenities available to guests include hairdryers, desks and free toiletries.
Best Western Gatehouse Hotel offers 16 forms of accommodation with a hairdryer and free toiletries. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • To-go breakfast available for a fee daily 7 AM–9 AM: GBP 9.95 for adults and GBP 9.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities


  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Czech
  • English
  • Slovak


  • Garden


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Bed sheets


  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination


  • TV/satellite channels
  • Flat-screen TV


  • Desk
  • Iron/ironing board (on request)

Similar properties

See similar properties



Check-in from 2 PM - 11 PM


Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 March 2020 to 30 September 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 9.95 for adults and GBP 9.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted

Property is also known as

BEST WESTERN Gatehouse Hotel Ipswich, Suffolk
Best Western Gatehouse Hotel Ipswich
Best Western Gatehouse Ipswich
Best Western Gatehouse
Best Western Gatehouse Hotel Ipswich
Best Gatehouse Hotel Ipswich
Best Western Gatehouse Hotel Hotel
Best Western Gatehouse Hotel Ipswich
Best Western Gatehouse Hotel Hotel Ipswich

Frequently asked questions

Overall score and ratings


Very good

Rating 5 - Excellent. 36 out of 91 reviews
5 - Excellent 40%
Rating 4 - Good. 38 out of 91 reviews
4 - Good 42%
Rating 3 - Okay. 9 out of 91 reviews
3 - Okay 10%
Rating 2 - Poor. 2 out of 91 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 91 reviews
1 - Terrible 7%




Staff & service




Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, room comfort
Staff have the winning way
Outstanding staff, amazing service. Building a little tired, needs some love but the welcome and feeling we had on arrival and during the stay made it really great.
Stayed 1 night in Mar 2020

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
I thought that the manager was really welcome when i arrived. I purchased the family room and stayed for 3 nights. On the second day i arrived back to my room being left wide open (i am not clear if this was from the cleaner or if someone had been in my room). When I raised this with reception, she commented how she would make a note of this and did not seem to appreciate how his may have impacted on me. I was in a annex or separate building (as it was a family room) and there was 1 room above me. The problem with this was that every time the person in the room above me moved, i heard him. This impacted on my quality of sleep. Other than the afformentioned, i found the accomodation clean.
Stayed 3 nights in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very fiendly and welcoming
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020