COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Mercure Inverness Hotel

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Mercure Inverness Hotel

4 out of 5

3.7/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationInverness Castle4 min walk
    Popular LocationInverness Cathedral8 min walk
    Popular LocationEden Court Theatre10 min walk
    AirportInverness (INV)12 min drive

Choose dates to view prices

About this area

Inverness

Located in Inverness, Mercure Inverness Hotel is near a train station. Notable landmarks in the area include Inverness Castle and Culloden Battlefield. Inverness Botanic Gardens and Wildwoodz Paintball and Lasertag Park are also worth visiting. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Inverness Museum and Art Gallery - 2 min walk
  • Inverness Castle - 4 min walk
  • Eastgate Shopping Centre - 6 min walk
  • Inverness Cathedral - 8 min walk
  • Eden Court Theatre - 10 min walk

Getting around

  • Inverness Station - 7 min walk
  • Inverness (INV) - 12 min drive

Restaurants

  • 33 Church St Brasserie — 1 min walk
  • The Riverside Restaurant - 3 min walk
  • Artysans Café - 4 min walk
  • Rocpool - 4 min walk
  • Cafe 1 - 4 min walk

About this property

Mercure Inverness Hotel

4-star Inverness hotel in Inverness City Centre, walk to Inverness Castle
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and dry cleaning. All 118 rooms offer free WiFi, 24-hour room service and LED TVs with digital channels. Guests will also find coffee makers, hairdryers and safes.
Mercure Inverness Hotel offers 118 forms of accommodation with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10.00 per night)

Food and drink

  • English breakfast available for a fee daily 6:30 AM–10 AM: GBP 13.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Polish

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 13.95 per person (approximately)
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 192 out of 786 reviews
5 - Excellent 24%
Rating 4 - Good. 320 out of 786 reviews
4 - Good 41%
Rating 3 - Okay. 161 out of 786 reviews
3 - Okay 20%
Rating 2 - Poor. 83 out of 786 reviews
2 - Poor 11%
Rating 1 - Terrible. 30 out of 786 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Staff & service
-
Stayed 2 nights in May 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service during a very difficult time
This reservation was for a member of staff who is a key worker. The Hotel staff were very helpful and arranged for an early check-in and a late check-out so that he wasn't walking about Inverness in the freezing cold.... Level 4 lockdown meant there was no-where open for him to wait 4 hours for his bus. Can't thank the staff enough.
Stayed 1 night in Feb 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class service
Very helpful staff and were very accommodating to me as an essential worker during this difficult time
Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay
Lovely stay! I went to the hotel earlier than the check in time, my room was not ready yet. it is tier 4 lockdown , everywhere is closed, I had no where to go. The lady was lovely , she gave me a free upgrade , it is a riverside view room , beautiful view. The room is very clean.
Stayed 1 night in Jan 2021

3/5 Okay

Business traveller
Stayed 3 nights in Dec 2020