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Reviews of Glenmoriston Townhouse Hotel

4 out of 5
Glenmoriston Townhouse Hotel
20 Ness Bank, Inverness, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 1001 reviews" "
Rating 8 - Good. 330 out of 1001 reviews" "
Rating 6 - Okay. 96 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a deluxe king room & the one we had(Rm 4 main hotel) was on second floor front overlooking the river Ness. The view was spectacular, the rooms clean & staff very helpful. There is a beautiful paved walkway that runs all along the river with several walking bridges to cross to either side. It is an easy walk to Bridge Road where there are many restaurants & shops. The hotel has a very upscale restaurant but we did not dine there. Our room did have a combo tub/shower. The hotel is very close to the Inverness castle but it was closed for repairs when we were there. The hotel is a fair distance from the train station but it is walkable. The airport is about 20-25 minute drive. I recommend eating at Little Italy for some delicious Italian food. The town has many old churches & buildings so you can enjoy the architecture. In fact there are several old buildings that have been converted into hotels & B&Bs including the Glenmoristen. I would highly recommend staying here.

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We returned to this hotel after taking a 2 day tour of Skye. We booked Deluxe king room & were given Rm 20 in the Windsor Suite building. This was a fantastic room. It was on the ground floor in the front of the building, was very spacious & looked like a bridal suite. Be advised that this hotel & annex does not have an elevator but the staff will assist you with your luggage. This room has a walk in shower only . Be sure to request a tub if that is important to you. The location is beautiful being right across from the river Ness. There are beautiful walking paths all up & down the river. The town is very picturesque with many buildings reflective of the regions history. It is a walkable city with many options for dining & pubs for evening entertainment. The hotel will provide transportation to the airport for an additional fee if you request in advance. This was very helpful. I highly recommend staying at this facility. The staff were friendly, room clean & well priced for the amenities that were provided. The only drawback is there is no refrigerator in the room if that is important to you.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter, Livingston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in apartment in back. Was perfect for our family! Restaurants, market, brewers/distillery steps away!
Stayed 3 nights in Apr 2024

6/10 Okay

Boglarka, New York

Travelled with partner
Small room on third floor without elevators, so one needs to be ready to carry all luggage all the way up. Small, dark, somewhat outdated room. Outdated,small bathroom with several items broken or not working (e.g. garbage can lid opening, etc).
Stayed 2 nights in Apr 2024

2/10 Terrible

Christiane, North Bend

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very tired looking, the check in was very old fashion with paperwork to fill out and room information was kept in a folder. TV wasn’t working right and the wait staff was very short and rude. They didn’t check on the table and we needed to ask for more water and ketchup. Won’t be going back. The location is ideal for walking downtown.
Stayed 2 nights in Apr 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really our stays at the Glenmoriston. We enjoy the large clean rooms, friendly staff and delicious breakfasts. Location is great - right by the water which allows us a nice leisurely walk into the heart of town.
Stayed 2 nights in Apr 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff & great location. Only issue for our room was no shower, only bath, but otherwise recommended.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Stayed 2 nights in Apr 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the hotel easily. It's in a beautiful location right on the loch and an easy 10 minute walk to town. Staff were very friendly and hospitable and our room is perfect. Wish we could stay longer!
Stayed 1 night in Apr 2024

10/10 Excellent

Ashley

Stayed 3 nights in Mar 2024

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, ambient bar, prices reasonable. Good bar music. Staff really good. 👌
Stayed 1 night in Mar 2024

10/10 Excellent

Caleb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location in Inverness. Room was spacious and clean. Staff was very friendly and enjoyed our 2 nights there. Will definitely be back.
Stayed 2 nights in Mar 2024

4/10 Poor

Richard

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good breakfast. Disappointing room due to various issues. Very very noisy plumbing, double bed was made up of separate mattresses so it was uncomfortable to sleep on - and a sewing pin was sticking out of the decorative bed cover causing injury. Reported all of this to staff - left contact details, still waiting for response after 3 days.
Stayed 1 night in Mar 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing comfortable stay , quiet location views looking over the river. Staff very welcoming . Would definitely return for another stay .
Stayed 3 nights in Mar 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Vachira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite but near shopping street
Stayed 1 night in Feb 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great night’s stay here, very comfy bed, great shower, quiet and spacious room, decent Wifi. Did not eat or drink here but it looked impressive. We loved the location on the river bank and a short walk to the town centre. Would recommend this one, if I’m ever back in Inverness I would stay here.
Stayed 1 night in Feb 2024

10/10 Excellent

Moira

Stayed 1 night in Jan 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & very friendly welcoming staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ryan

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, excellent dog friendly hotel. Great food, service, location and very nice rooms.
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Stayed 1 night in Jan 2024

8/10 Good

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The hotel is great and the rooms are very nice. They could benefit from some further shelving/storage. They are looking rather tired and could do with a little TLC. The doors are not very sound proof and you can hear the conversation inside and outside the rooms and this can be frustrating when trying to sleep and patrons arrive later to their rooms. The bar area and dinning room is great and the staff are very helpful and a nice place to sit and have a drink or something to eat.
Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Amenities
Very friendly and welcoming receptionist, took time to show us to the self catering apartment which was very cosy,we didn’t leave the apartment, it was perfect
Stayed 1 night in Jan 2024

6/10 Okay

Haydee

Travelled with partner
The room we stayed at was at the top floor of its adjacent property. Bed was comfortable however, you can hear the drainage pipes when used. There is also that bothersome smell - unsure if it’s from them pipes or the sewage. The location is close to many attractions. And the river is across the hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort
New year 2023
Stayed 3 nights in Dec 2023

10/10 Excellent

Anjali

Liked: Cleanliness, staff & service, property conditions & facilities
cozy, nice rooms, good view.
Stayed 2 nights in Dec 2023

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel breakfast was very good.
Stayed 1 night in Jan 2024

10/10 Excellent

p

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the lovely stay it was well needed, and the food was excellent See you again soon
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay!
We had a great stay with breakfast included. There was plenty of free parking available right next to the hotel. It was clean and easy to find, also very quiet which was nice. The room was spacious, the bed was comfy and the room was super cosy! The bathroom was immaculate, we didn’t use the shower or bath. Toiletries provided were great and also teas/coffees in the drawer for use. Plenty of hanging space in the cupboard which also included an iron and ironing board. The breakfast we had was great and served in the main restaurant. The receptionist was very kind, helpful, chatty and welcoming! Also the call to check everything is okay with the room is a great idea. The hotel is located very close to the city centre and not far from the northern meeting park. I’d definitely recommend staying here and I’d stay here again!
Stayed 1 night in Dec 2023

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We were here as a family of 6 staying for 2 days and can honestly say it was just fantastic not one single complaint. I don’t often leave a review but this was just perfect for our family the beds were so comfortable and the pillows smelled amazing
Stayed 2 nights in Jan 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

KEANCHEE

Stayed 1 night in Jan 2024

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Laird

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hibs trip !
Lovely hotel , team very helpful , location excellent.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money with very friendly staff
Stayed 1 night in Dec 2023

10/10 Excellent

Shelagh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
Lovely hotel by the river - clean, well-equipped rooms, friendly and helpful staff, good/well-presented food. Also great value.
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent weekend away
Excellent stay, Excellent service. Room was lovely. Will definitely be back
Stayed 2 nights in Dec 2023

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Calum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking Hotel
Amazing and friendly staff always ready to help with a smile 😃
Stayed 1 night in Dec 2023

6/10 Okay

Harsatdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Was great but attention to detail while cleaning was lacking.
Stayed 2 nights in Nov 2023

6/10 Okay

andrew

Travelled with pets, Travelled with partner
Liked: Staff & service
Dog friendly but the room was tired and dated. Staff were lovely and had a great breakfast. Good parking and great central location
Stayed 1 night in Nov 2023

8/10 Good

Sandra

Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Great location by the river. Near amenities. Large rooms in lovely buildings. Great breakfast.
Stayed 1 night in Nov 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Katrena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wee stay
Beautiful hotel. Friendly staff. Great nights sleep and top class breakfast.
Stayed 1 night in Nov 2023

4/10 Poor

Niall

Stayed 1 night in Nov 2023

10/10 Excellent

Aileen

Stayed 1 night in Nov 2023