Standard Cabin (Hagrid's House) | Free WiFi
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Reviews of BCC Lochness Glamping

2 out of 5
BCC Lochness Glamping
Bearnock Country Centre, Glen Urquhart, Drumnadrochit, Inverness, Scotland

Reviews

6.2
Rating 10 - Excellent. 23 out of 82 reviews" "
Rating 8 - Good. 19 out of 82 reviews" "
Rating 6 - Okay. 4 out of 82 reviews" "
Rating 4 - Poor. 13 out of 82 reviews" "
Rating 2 - Terrible. 23 out of 82 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jean

Stayed 1 night in Sep 2023

2/10 Terrible

Katie

Stayed 1 night in Aug 2023

4/10 Poor

Irene

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

Maureen

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Unless you've a car or get a bus (which i suspect are few and far between) you'd struggle to get there unless you were walking. The pod itself was okay but could do with a lick of pain and tidying up a bit, as could the toilet block. There was no signage and further out than we thought. We'd a lovely view of the river and the kids liked it, however as a parent staying with 2 kids it was unnerving that there was no staff presence or security measures, It was fine for something different for the kids and a one night stay, maybe more suited for backpackers or someone needing somewhere small for a stop over for a night
Stayed 1 night in Jul 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Check went smoothly thanks to good communications. A nice peaceful spot, great value, and had a great nights sleep listening to the stream trickling by.
Stayed 1 night in Jul 2023

2/10 Terrible

Corrine

Disliked: Cleanliness, amenities, property conditions & facilities
Pod 1 I stayed in was terrible, unliveable, disgusting, the property was not well maintained, the lock on the door was definitely not safe as it has previously been knocked off and a bolt in place of it. The noises of the rats in the pods was terrifying I ended up not being able to stay there for the duration of my time. The owner of the place did not give a toss and was so rude on the phone when we phoned to complain! Thankfully the lady that worked there was nice and was able to move me into the hostel over the road which was 100x times. The pod 1 had a smoke alarm that was hidden underneath bedding that had been left from previous customers and it had been all peed on by rats. This is no way to run a business. The whole place was just unkept and would recommend anyone to NOT stay there. It’s not worth the money find something nicer, safer, and cleaner.
Stayed 2 nights in Jul 2023

2/10 Terrible

Patrick

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked for a family of 4. Arrived at a seemingly desolate glamping site including a smashed up, abandoned car! We were alone in a place that seemed to have fallen on hard times. For safety, we left and put this one down to experience.
Stayed 1 night in Jul 2023

4/10 Poor

Craig McBain

Disliked: Cleanliness, room comfort
Avoid unless desperate
Booked for my wife and 2 dogs. No one there to check in with. Had to ask neighbour. After 5-10 minutes woman came out chewing food so close to my ear my wife stepped away. She did apologise for eating. I booked a wigwam/chalet - my wife was put into a hostel room. Dirty floors, shower scum so thick she couldn’t close the door. Toilet brush welded to the floor, with rust. Broken chair on old walkway, old cigarette tabs in a wet pot outsude the door.
Outsude my front door
View from winfow
Outside front door
Stayed 1 night in Jun 2023

4/10 Poor

Jim

Disliked: Cleanliness, amenities, property conditions & facilities
The Pods were in a dilapidated condition. I was in Pod 1 but it had no lock and door was broken. I was offered Pod 2 which was slightly better but dirty. There were loose wires hanging from the light fittings. The door was a split door, top & bottom, but the latch holding them together was broken and only held together by a 2 inch wood screw, most of which was sticking out. I did catch my arm on it once or twice...The toilet block was relatively clean but the there are various loose fittings...There is a kitchen across the main road which did look clean and functional but I never used it. The best thing was definitely the small river by the pod and the views beyond.
Stayed 2 nights in Jun 2023

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worse place we could have picked to stay! The cabin was full of mold, and the bed broke when one of my adult kids went to lay down. We tried to talk to the maintenance man when he was there, and he just laughed in our faces. We've emailed, and the only response was to say, "we hope you had a good time". We stayed 1 of the 2 nights we paid for, and that was on the floor. Nothing about any refund or anything. STAY AWAY!
Stayed 2 nights in May 2023

8/10 Good

Linda

Travelled with partner
Liked: Property conditions & facilities
Work still being done on buildings. Lack to toilet paper.
Stayed 1 night in May 2023

10/10 Excellent

Kenny

Stayed 1 night in May 2023

4/10 Poor

Sabine

Stayed 2 nights in Oct 2022

6/10 Okay

anthony

Stayed 1 night in Sep 2022

10/10 Excellent

Peter

Stayed 2 nights in Aug 2022

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, room comfort
Neat little place
Great one night stay. A little pricey for what it is, but it was a neat little place. Pretty standard accommodations a little farther out than I expected, but would recommend.
Stayed 1 night in Jul 2022

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, room comfort
No key code to get in until 8.20
Stayed 2 nights in Apr 2022

6/10 Okay

Brahmeswara

Travelled with group
Liked: Cleanliness
Stayed 1 night in Sep 2021

2/10 Terrible

Cory

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We ended up not staying here and going to a nearby hostel. No staff to be found anywhere. We booked hagrids hut, which looked nice and cute when first opening the door however when we actually looked around the hut was filled with insects, dead and alive. Some insects are to be expected of course you’re surrounded by trees, but we did not expect to find dead insects stuck to the walls, ceiling, under the bed, lamp shade and the mirror was covered in cobwebs. There was nothing to stop bugs coming in either as there were big gaps in the door frame. This lead us the question the last time the hut was actually cleaned and whether the bed sheets were even fresh. Facilities were the same, insects everywhere, however the facilities themselves were actually okay and functional. Another reason we didn’t stay was our window didn’t have curtains or blinds which we were very uncomfortable with as a foot path went right around the hut. We just knew we’d have spent the whole night swatting away bugs and being paranoid about someone looking into the window.
Stayed 1 night in Sep 2021

8/10 Good

Ian

Travelled with family
Liked: Room comfort
Nice site to spend a night or two
Nice spot for a bit of glamping, however the postcode didnt take me to the site and when i got there is was pitch black and i didnt know where to park
Stayed 1 night in Aug 2021

2/10 Terrible

Heather

Disliked: Cleanliness, room comfort
Dust, mould, dead insects, spiders everywhere, rat inside the pod, forced to leave early.
Stayed 1 night in Aug 2021

4/10 Poor

Francis

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Cold
Last minute booking as needed somewhere in a hurry. I knew it was a glamping site but wasn’t prepared for no bedding provided. Thankfully I had a very light sleeping bag with me, absolutely freezing the night I stayed. You really need to be prepared for this site.
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness
This is one property I would not go back to. The pictures provided were no where like the property’s that were on this site. The kitchen was not even on the same side of the road (A831). There was no out look from inside the property as the glass was frosted in the only window (door). It was generally clean in the property.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Irene

Liked: Cleanliness, room comfort
Hidden Highland jewel so beautiful lovely pods 😍
Love love love.this is so lovely and quiet the pods tiolets and showers were spotless. I booked for 2 night but it was so nice I extended my stay for another 3 nights . Owner and the ground man Derek was amazing very helpful and friendly. Will definitely be back asap great location and plenty of lovely walks also drives I didn't need to travel much as u was over the moon staying on site right on a beautiful part of the river Pods are all different and self catering which is so for me . definitely would recommend this wee Highland jewel.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020

10/10 Excellent

Matt, Colne

Liked: Cleanliness, amenities, property conditions & facilities
Loved the igluhut, it was a great place to stay and rest after a long day on the hill. Would definitely recommend it
Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Great location, shame about the accomodation!!
We stayed in POD number 6. On arrival there was cigarette ends, bottle tops etc in the garden. In the POD there was again bottle tops, plastic packaging and other bits and pieces in the drawers. In normal circumstances this would be classed as dirty but in a global pandemic not acceptable. POD not sanitised to COVID 19 standards. There was no toilet roll in the toilet block for well over 12 hours. (We had our own) The POD was freezing. We asked if we could have a heater a rude man told us there was not enough to go around. Its October what do you expect. Should of brought your own the PODs are only meant for summer. Howver we were also advised not to plug anything stronger than a phone charger in the POD or it blows the electrics. Thats why we never brought our own. However somebody must have as the electrics did blow and the whole camp was in darkness for two hours. The PODs are cheap but not cheerful. The furniture is a bit run down and as I said they are dirty.
Rubbish in cupboatd. Not cleaned to COVID standards.
Bottle tops in drawers. Not cleaned to COVID standards
Stayed 2 nights in Oct 2020

10/10 Excellent

Raffy, London

Travelled with partner
Liked: Cleanliness, amenities
It is what you should expect from glamping. It is not a hotel. Very quirky and unique. The fact that it’s right next to a flowing stream makes the experience even more memorable. We slept well and had a lovely time. I guess the only thing I could comment is to give more TLC to the hut (we stayed in Hagrid’s house) and make it smell more fresh and clean :)
Stayed 1 night in Aug 2020

10/10 Excellent

Visweswara

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Kyllie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden little gem❤
This little hidden gem does not get enough credit! The surrounding were beautiful and the huts look nothing like they do in the pictures! They are very warm and comfortable. Shared showers and toilets are fine, perhaps needing a lick of paint but dont stop them from working fine and remeber they are shared so male and female in the same ones!
Stayed 1 night in Aug 2019

8/10 Good

Katie

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Hagrid’s house, and we were so impressed with how nice it was. Fantastic location by the river and very fun Harry Potter decor throughout. Great shower/bathroom facilities (remember to bring your own towels, soap, etc). Highly recommend!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hut was very unique as it was Harry Potter themed and we loved that. It was dry had a heater and plugs. We loved staying there. The bed was really comfortable. We decided to buy a couple pillows as u only get one each. This made our stay even more comfortable. I also liked the fact we could use the facilities in the lodge i.e kitchen, wi-fi and dining area. We would definitely stay here again. 😁😍
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID
The pod absolutely stank, there was a dead mouse on the floor, bedding was not provided and the sheet on the bed definitely was not clean. Advertised WiFi but it does not reach the pods. Manager is rude and condescending, avoid at all costs
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, amenities
Had booked accommodation with twin beds. Arrived to be given a double. Owners reaction was disgraceful. Told us that he only had doubles and it was Expedia's fault that it was described as a twin. He went on to say that he would be happy to give us a refund because he could easily relet the accommodation. It was all about him and we, as customers, didn't matter.
Stayed 1 night in Aug 2019

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A grat place to rest your head and great value for the money paid
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place could be lovely but is in need for lots tlc and lots of repairs needing done, the childrens play park is terrible and is an unsafe place.
Stayed 1 night in Jul 2019

4/10 Poor

KK

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was cramped and beds old and rather uncleaned. We needed to pay for sleeping bags as there were no blankets nor bedsheets.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price:)
Superb:)
Stayed 2 nights in Jun 2019

10/10 Excellent

Rochelle, New Zealand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely situated next to the river the facilities were clean The Manager was very accommodating and patient as we were late to check in overall very please .
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty & dated
Following a disgruntled welcome we were shown our cabin (hut). These are dates and ours was dirty. I followed up our visit with a call & was told I should have taken this up with the less than welcoming staff & that they had planned to upgrade us - but didn’t. Shan’t be returning though choice.
Stayed 1 night in Jun 2019

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wild spot.
Amazing remote wild spot. Great for those self contained (food) style travellers. Super friendly service and quirky accomodation pods by a babbling brook. Loved it.
Stayed 1 night in Jun 2019

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcome to the area, and everything we could have needed for a low price. Would definitely stay again.
Stayed 2 nights in May 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice, comfortable, clean and cheap! Located in a quiet village by the water and right next to a pub serving great food, ale and whisky. Spot on!
Stayed 1 night in Apr 2019