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"Nice place, ok location, great staff…but, the bed was too hard and pillows were fair."

"If you are looking for a hotel in Passau, this hotel has a great location. They do offer a parking place underground for 18 Euros. The entrance to the hotel is located on the side street. You can drive on the street, even though it looks like a pedestrian area. Just follow the directions on your map app. Be aware that if you do need to park your car you will be entering a narrow ramp leading down into a small lot. Just go slow. It’s not as bad as it looks. Obviously, a smaller car would have less of an issue. Passau was a great city to walk around in. Check out Journey cocktail bar and Cafe Anton for good coffee and cakes. We went to a restaurant by the bridge (can’t remember the name) and the food was wonderful. Enjoy!"

"The room was clean, the breakfast was outstanding but the tub shower combo was not great. There was very little hot water in the shower. For the price the room should have a smart tv. "

"This property is expensive and out dated. No USB charging points. No smart TV. 4 .50 CHF for a pod coffee in the dining area. Lake view from room restricted to hanging head out bathroom window between buildings. Room was warm, pillows dreadful. This property is not 6 minutes from station as advertised on whatif but 20 minutes uphill from train station or 48 CHF in taxi. Very dissappointing."

"Friendly staff. Clean rooms"

"The hotel staff were very helpful, even helped get us a taxi to the boat dock."

"Staff are very friendly and helpful , value for money However there should be tea/coffee making option in each room "

"The room was clean and tidy, I can’t find any finger prints on every glass, all the staffs are friendly, the breakfast was great, it was very convenient to go anywhere, I definitely introduce to all my friends and will stay again on this wonderful hotel"

"Room is clean but it lacks useful things such as a fridge and a kettle for some tea and coffee. Staff is very helpful. Shuttle service is excellent. Ate at the restaurant in the evening. You pay a high price for a very small portion of commercial food. Restaurant is not recommended. In my opinion its a tourist trap. "