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Hotel Burgstall

4.0 star property
Family-friendly ski hotel with full-service spa

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Photo gallery for Hotel Burgstall

Front of property – evening/night
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
Reception
Sauna, steam room, body treatments, aromatherapy, hot stone massages
Hotel Burgstall by the lake offers a peaceful retreat with a hearty breakfast buffet and ski shuttle. Guests can book spa treatments, shop on-site, or relax in the garden. WiFi keeps everyone connected, and multilingual staff provide helpful assistance throughout the stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Spa
  • Housekeeping
  • Pet-friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, in-room safe, desk, soundproofing

Comfort Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Premium bedding
Cots/infant beds
Private bathroom
Hairdryer
  • 194 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Premium bedding, in-room safe, desk, soundproofing

Comfort Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Premium bedding
Sofa bed - double
Cots/infant beds
Private bathroom
  • 248 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Triple Room

Premium bedding, in-room safe, desk, soundproofing

Comfort Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Cots/infant beds
Sofa bed
Premium bedding
Private bathroom
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Cots/infant beds
Private bathroom
Hairdryer
Satellite channels
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Serlesstraße 3, Neustift Im Stubaital, Tirol, 6167

What's nearby

  • Foesterhaus - 5 min walk - 0.3 miles
  • Elfer Gondola - 3 min drive - 1.8 miles
  • Ski Lift Neustift - 3 min drive - 1.8 miles
  • St. George Church - 4 min drive - 2.0 miles
  • Schlick 2000 Ski Resort - 5 min drive - 2.2 miles

Getting around

  • Völs Station - 21 min drive
  • Innsbruck (INN-Kranebitten) - 31 min drive

Restaurants

  • ‪Salute - ‬13 min walk
  • ‪Zirmachalm - ‬39 min drive
  • ‪Panorama Restaurant kreuzenjoch - ‬47 min drive
  • Dohlennest
  • ‪Herr Klaus - ‬4 min drive

About this property

Hotel Burgstall

Upscale family-friendly hotel by the lake
You can look forward to a free breakfast buffet, an airport shuttle and a terrace at Hotel Burgstall. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski passes and ski storage. Treat yourself to a body treatment, reflexology or a hot stone massage at the on-site spa. Free in-room WiFi is available to all guests, along with shopping on-site and a garden.
You'll also enjoy perks such as:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A lift, a billiards/pool table and multilingual staff
Room features
All guest rooms at Hotel Burgstall include perks, such as premium bedding and first-run films, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with satellite channels and first-run films
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Playground
  • Ropes course
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 1992
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination

Renovations and closures

The property is closed between 15 April and 6 June.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle (one-way)
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Burgstall Neustift Im Stubaital
Hotel Burgstall
Hotel Burgstall Neustift Im Stubaital
Burgstall Neustift Im Stubait
Hotel Burgstall Hotel
Hotel Burgstall Neustift Im Stubaital
Hotel Burgstall Hotel Neustift Im Stubaital

Frequently asked questions

Is Hotel Burgstall pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of EUR 15 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Burgstall?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Burgstall?

Check-in start time: 2 PM; check-in end time: 8 PM.

What time is check-out at Hotel Burgstall?

Checkout is at 11 AM.

Does Hotel Burgstall provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.

Where is Hotel Burgstall located?

Conveniently located near the ski slopes, this Neustift Im Stubaital hotel is situated in the mountains within 2 miles (3 km) of Foesterhaus, Elfer Gondola and Ski Lift Neustift. Elferbergbahn and St. George Church are also within 2 miles (3 km).

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Hotel Burgstall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
nulla di speciale, pulita e personale molto cortese. i prezzi un po' alti per la tipologia di struttura
Stayed 2 nights in Jul 2021

8/10 Good

Roselyne, Orsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil, établissement au calme et très propre. Effort fait pour nous fournir le menu en français. Chambre agréable, à la fois moderne et typique, avec belle vue sur la montagne. Petit déjeuner correct. Carte d'accès aux remontées mécaniques de la vallée offerte par l'hôtel très appréciable. Nous avons passé un très bon séjour.
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familiengeführtes Hotel der gehobenen Klasse

Wunderschön gelegenes Hotel, großzügiges Zimmer mit neuem modernen Bad. Wellness Bereich sehr gemütlich eingerichtet. Essen trotz sehr geringer Belegung (außerhalb der Saison) sehr reichhaltig und sowohl qualitativ und optisch ausgezeichnet. Service sehr gut, Mitarbeiter freundlich und hilfsbereit.Besonders haben uns die Wandertipps vom Seniorchef gefallen - sind sehr empfehlenswert.