Lobby

Reviews of Econo Lodge

2 out of 5
Econo Lodge
176 N Lovers Ln, Franklin, IN

Reviews

6.2
Rating 10 - Excellent. 43 out of 189 reviews" "
Rating 8 - Good. 37 out of 189 reviews" "
Rating 6 - Okay. 38 out of 189 reviews" "
Rating 4 - Poor. 32 out of 189 reviews" "
Rating 2 - Terrible. 39 out of 189 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Disliked: Staff & service, amenities, property conditions & facilities
Simply awful. Stained sheets, inoperable doors, broken shower faucet, housekeeping didn’t make up the bed for 3 days, questionable folk hanging around the entrance 24/7. Clearly zero expenditures on maintenance/upkeep. Rude/apathetic staff topped off the experience. You get what you pay for; cheap in every sense of the word.
Stayed 4 nights in May 2024

6/10 Okay

Alexander

Travelled with partner
Was quite and clean
Stayed 7 nights in Apr 2024

6/10 Okay

Paul A

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was missing fire/smoke alarm
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Steve

Disliked: Cleanliness, property conditions & facilities
The person at the front desk was pleasant and the bed was comfortable, but that’s the only positive we could find. The parking lot was in need of repair and very dimly lit. There was hair in the sink, in the bathtub. Sticky stains on the wall. No instructions for wifi or the TV. No breakfast in the morning. Only had one pot of coffee and there was no creamer. Have stayed in a lot of lower end hotels and this was one of the worst.

4/10 Poor

Robert

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 7 nights in Jan 2024

2/10 Terrible

Michelle

Travelled with partner
Disliked: Property conditions & facilities
We didn't check on because of the people around and inthe parking area, they looked like they were doing drugs and looking into vehicles. We felt unsafe so much we left.
Stayed 1 night in Dec 2023

6/10 Okay

larry

Travelled with family, Travelled with family and small children
Stayed 1 night in Dec 2023

2/10 Terrible

Logan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Debra

Business traveller
Liked: Staff & service
2nd floor stairs. Wasnt ready for that. My fault I suppose. Pleasant clerk.
Stayed 1 night in Dec 2023

10/10 Excellent

Renee

Stayed 1 night in Dec 2023

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Tawannda

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Works well for me!
All I need in a hotel/motel stay is quiet, clean, friendly and a comfortable bed. This establishment checked all the boxes and I will happily stay there again. Excellent value!
Stayed 1 night in Nov 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

4/10 Poor

KRISTIE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sketchy Place
Parking lot was very sketchy. People that seemed to be up to no good in the middle of the night outside. Front desk attendant was nice, bed was ok. The A/C unit looked like it hadn't been cleaned (the vents) in a long, long time.
Stayed 1 night in Oct 2023

2/10 Terrible

gary

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

michele

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at this hotel on the first night and the last night of vacation. The two stays couldn’t be any different. First stay - there were a lot of druggie tweakers in the parking lot when we arrived. Screens were out on the first floor and you could see the people in the rooms dealing drugs to the people in the parking lot. We pulled into the lot and we didn’t want to stay here. We were afraid to leave our expensive gear in our rooms to go eat. The room was outdated and dingy. Pillows and towels were awful. But….none of our motorcycles were messed with. We were expecting the worst when we went to the parking lot the following morning but not a single bike in our group was tampered with. Second stay - our entire group was completely dreading staying here again. When we pulled in the parking lot, there were no druggies. All the screens were on the windows. We got a room on the opposite side from where we stayed the first time and had a really nice room. Everything worked and there was a blow dryer. I’d swear it was a different hotel, NOTHING was the same as 6 days prior. I’d stay here again if I knew I’d get the good section of the hotel. Great location with gas and restaurants near by. I’m not even sure how to rate this hotel since I’d swear I was in a Twilight Zone episode because what we experienced on the first stay was the opposite of our second stay.
Stayed 1 night in Aug 2023

10/10 Excellent

thomas

Stayed 1 night in Aug 2023

4/10 Poor

Rebekah

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Needs a makeover
We stayed here for just an overnight on the road. The hallways were filthy, as in the carpeting was stained and hadn’t been vacuumed in weeks. The back entrance was broken and unlocked; anyone could have walked in. The saving grace was that the room was clean and the beds were actually comfortable. We were too tired to find someplace else to stay, but I will never stay here again.
Broken window in entry which was full of dead bugs. Did not see this when we got there the night before.
Stayed 1 night in Jun 2023

6/10 Okay

Brandy

Travelled with family
Liked: Staff & service
The motel is confusing there are 2 facilities attached together. There are alot of weekly residents hanging in the parking lot late into the night. Lamp shade has some surface mold beware if your sensitive to mold. Ok if your gonna get in late and leave early, beds were soft.
Stayed 1 night in Jun 2023

2/10 Terrible

Richard

Stayed 2 nights in May 2023

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Prices are affordable, property was clean, no problems. Some residents where a little laud, but we manage. Front desk receptionist(manager) was rude at the beggibing when we arrived!! I was looking for information and early check in, but she told us that “was not even 3 pm, she was not ready to receive us” on a rude way!!
Stayed 2 nights in May 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Needs better cleaning.
The Hall ways were very dirty and had supplies stored in an open area at top of the steps. The rooms were nice, although around edges of furniture was dusty. The beds are supper hard and make noise when you roll over. The front office personnel was helpful and friendly.
Stayed 2 nights in May 2023

6/10 Okay

William

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Close to restaurants and a cool out of town chill place with peace. No smoking rooms and the manager was rude. The first night my tv didn't work and they were rude about it. They made it seem like a big deal to switch me rooms the second night even though they offered.
Stayed 2 nights in Apr 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only difficulty was a running toilet! Was taken care of. Service exemplary and courteous beyond belief! I'm a bit of a clean freak and found notably nothing dirty plus, beautiful room, sparkling clean bathroom, microwave, mini fridge, three mirrors and quiet.☺️
Stayed 2 nights in Apr 2023

10/10 Excellent

Shelley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A recently remodeled motel. Some things stayed the same like the doors and bathroom fixtures. However, the rooms were clean. The towels were clean and fluffy. The walls were a little thin but the staff was nice and you can’t beat the price.
Stayed 1 night in Mar 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A serviceable stay
The hotel was well located, facilites were provided relatively clean. Good stay for what it is.
Stayed 2 nights in Mar 2023

10/10 Excellent

Angel

Stayed 1 night in Mar 2023

6/10 Okay

Jaqueline

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Karole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to places to eat and close to the interstate. There was a problem with my room and the front desk person gave another room and I was very happy with that
Stayed 1 night in Feb 2023

8/10 Good

Celina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I read a lot the negative reviews and was a bit nervous about staying here…but it really was pretty nice. Everything was tidy and clean and basic as we needed it for an overnight stay. The bed was comfy and we slept well. I’ve paid a lot more at other places that weren’t as nice.
Stayed 1 night in Dec 2022

2/10 Terrible

Rene

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
a package was delivery for usps and front desk say is not delivery ...so really bad attitud she don't want double check to mailbox or she keeped.
Stayed 2 nights in Nov 2022

2/10 Terrible

Sonia

Travelled with family
BED BUGS ROOM 251
DO NOT STAY HERE! An infestation of bed bugs. They were on both beds, and the lamp shade. I still cannot close my eyes.
Stayed 1 night in Nov 2022

4/10 Poor

Amanda

Disliked: Staff & service, amenities, property conditions & facilities
It was loud staff was rude the beds are hard as rocks couldn't sleep because of all the noise it was a bad experience
Stayed 1 night in Oct 2022
Response from Debi on 9 Oct 2022
Dear Amanda,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Debi MeldrumManagerEconolodge

4/10 Poor

Bob

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
Lobby area was nice. The side door to go outside was propped open. There was a card slide device but don't know if it actually worked.
Stayed 1 night in Oct 2022
Response from Debi on 3 Oct 2022
Dear Bob,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Debi MeldrumManagerEconolodge3175605523

6/10 Okay

Jack

Travelled with family
You get what you pay for. If you need to sleep a few hours while traveling, then this is perfect. Room had a musky smell, people hanging out in the parking lot drinking in a truck bed. Several other just hanging outside in chairs smoking
Stayed 1 night in Sep 2022
Response from Debi on 20 Sept 2022
Dear Jack,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Debi MeldrumManagerEconolodge

2/10 Terrible

Justus

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Debi on 12 Sept 2022
Dear Justus,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Debi MeldrumManagerEconoLodge

4/10 Poor

Matthew

Travelled with family
Disliked: Amenities, property conditions & facilities
The Orbitz app indicated breakfast was included, however at the hotel we were told they were not serving breakfast due to COVID-19. I think the staff were lying because none of them were wearing face masks which they should have been wearing if COVID-19 was such a threat as they perceived it to be. Very disappointed that the coffee wasn’t ready in the morning too.
Stayed 1 night in Aug 2022

2/10 Terrible

David Evan

Disliked: Amenities, property conditions & facilities
This is a tired, old property that isn't worth the low price. There are better choices across the street.
Stayed 3 nights in Aug 2022
Response from Debi on 23 Aug 2022
Dear David,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Debi MeldrumManagerEconolodge3175605523

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

4/10 Poor

Shilpa

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Front line staff was good. Didnt need anything. For a low cost alternative, recommend bringing in your own sheets and comforter. The comforters were very stained. Found it out next morning when fixing the bed. Excessive Cigarette buds outside the alternative entrance. Website states Free Breakfast but still not offered due to "COVID" per staff. It is deceptive as that was one of the reasons for us to book this place. Besides, its open everywhere else. You get what you pay for. There are better alternatives. This will stand at second from the bottom of my list.
Stayed 1 night in Jul 2022
Response from Debi on 23 Aug 2022
Dear Shilpa,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Debi MeldrumManagerEconolodge3175605523

2/10 Terrible

Carole

Stayed 1 night in Jul 2022

6/10 Okay

Curt

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022
Response from Debi on 23 Aug 2022
Dear Curt,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Debi MeldrumManagerEconolodge3175605523

2/10 Terrible

devin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty as all hell. Human hair sprawled out through the bed and it’s sheets. There were stains on everything, the shower head didn’t work, the property it self wasn’t even secure. You could walk in and out as you please
Stayed 1 night in Jul 2022

6/10 Okay

Lonne

Travelled with family
Liked: Staff & service
Ok to sleep, but orice was steep.
The front desk lady was excellent. She was a great help in figuring out a cell phone issue. Rooms needed alittle more tender care. Your picture is not right in front desk area. But pullling off hughway to sleep was ok but price was steep.
Stayed 1 night in Jul 2022

6/10 Okay

Samantha

Travelled with family
Disliked: Amenities
Paid extra for a room with breakfast. Got to hotel to find out they are not serving breakfast until January 2023. Would have stayed elsewhere if i knew
Stayed 1 night in Jun 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and supportive.
Stayed 1 night in Jun 2022

4/10 Poor

Brant

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022