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"Never used. But I do have some dislikes. Upon arrival Information desk at airport called the hotel to send The free shuttle they advertised. The hotel said to get a taxi which I did. It cost me $20. Instead if telling me to take the train only 2 stops. I told hitel they ignored me. Misrepresentation"

"Staff was unbelievable helpful and friendly while being professional. The breakfast bar will exceed your expectations."

"At the check out, staff was going to charge me extra for already paid breagast , extra charge for third person"

"Nice spacious room, robes, shower shoes, and slippers although you can tell the shower shoes and robes have been used before. Otherwise nice. There are a couple restaurants and convenience stores right beside the hotel so that’s nice. There’s a stove but no pots or pans."

"The breakfast buffet is great and the subway station is in front of the hotel."

"Need more take care of room ? kids?? finger prints every window ? And so dirty ;( and so dusty on the leaving room table under ? Looks Like some one else beat it up the trash can .. don’t cover on the top of food when we order room service … anyway our family loves Songdo"

"Truly a great place to spend a layover made even better by previously staying"

"Location is convenient for International travelers, walking distance to AREX(airport railroad) Unseo station."

"There were no wash clothes in the bathroom. The bed linens were lacking. The rooms were cold to me, there were no thermostats in the rooms and the desk staff had no way of adjusting the temperature either. The room smelled musty and stale. Hotel Staff were all very courteous and as helpful as they could be. Overall, not the worst ever by far but thought it would be better than it was."