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Great modern hotel. We stayed only one night in between flights. Wonderful breakfast spread. Friendly staff. Would like to mention especially Chun Ho (spelling?), who drove us to the airport after a misundrrstanding about the shuttle bus. Thank you!
Can recommend this hotel without reservation.
We stayed for one night while transit. Free shuttle between terminals and then to the hotel so I didn't have to have local currency on me. I used both room service and laundry service; service was perfect and staff was very polite. I was wondering if it's worth getting out of airport when there is under 24 hours but yes, it was totally worth it, and I would do it again:-)
The staff and service was fantastic. The restaurant, a buffet, was excellent, in part because it was so unique. I thoroughly enjoyed my stay. It was only one night but very pleasant.
Great stay for our family the night before departing from ICN. The buffet was incredible and restaurant staff very helpful in arranging a special birthday/farewell private experience. We had a delicious and beautiful cake to celebrate as well. Spa experience was fantastic. Transport to airport very convenient and reliable. Rooms were beautiful and spacious.
We like the staff especially the Chief Concierge, Mr. Niko Jang. He was so fun, friendly, hospitable, very warm person. He was so good at what he does in welcoming guests. We enjoyed our brief stay at Grand Hyatt Incheon. Food was great and accommodation was superb. Will come back here again. Highly recommend truly 5 star hotel.
I stayed at the Grand Hyatt Incheon for one night before my flight home and it was perfect. It was conveniently near the terminals and offered dining options in both towers, which was appreciated. The hotel's airport shuttle service was great and got me to the airport with plenty of time to spare before my flight.
Zachary
Stayed 1 night in Apr 2024
10/10 Excellent
Elizabeth
Travelled with family, Travelled with family and small children
Not many dining options except ordering from room service. Also, no shops or sundry stores to buy snacks, drinks or necessities. Says concierge services but couldn’t really help plan any kind of tour.
Appreciated the shuttle bus service after flight and the return the following morning. Stayed in west wing but pool closed so went to east wing. Lovely steam room too. Ate buffet in east wing too. Delicious!
Very convenient, located just a few minutes from the Airport. You can walk to Paradise City next door otherwise there is nothing around, a typical airport location.
The hotel is extremely nice and has 1sr class service.
The property was amazing. My room was incredible too. It was late and after hours of traveling I didn't want to leave my room for anything. I ordered room service and let me tell you, it was incredible. From the hotel staff that dropped it off to the food itself. It was fresh, hot and delicious!! My room was very comfortable, the mattress was soft, this was just what I needed after all of the traveling I had done.
Beautiful, clean room with all the amenities. Excellent breakfast. Free shuttle from T1(post 3C)every 30 minutes, takes about 5-6 minutes to hotel. Would stay here again if transiting through ICN
Exceptional value! Stayed in the west tower where staff were amazing, room top notch and quiet. Great free transport from the airport. Overall if you’ve a layover at the airport highly recommend the Grand Hyatt.