Best Western Shrubbery Hotel

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Best Western Shrubbery Hotel

Best Western Shrubbery Hotel

3.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
Map
Station Road, Ilminster, England, TA19 9AR

Explore the area

  • Popular LocationBarrington Court8 min drive
  • Popular LocationEast Lambrook Manor Gardens13 min drive
  • Popular LocationHam Hill Country Park13 min drive
  • AirportExeter (EXT-Exeter Intl.)36 min drive

Choose dates to view prices

About this area

Ilminster

Located in Ilminster, Best Western Shrubbery Hotel is in the city centre. Chard Museum and Broadwindsor Craft and Design Centre are cultural highlights, and some of the area's landmarks include Barrington Court and East Lambrook Manor Gardens. Looking to enjoy an event or a game while in town? See what's happening at The Cygnet Health Care Stadium or County Cricket Ground. Make sure you don't miss outdoor adventures like mountain biking, rock climbing and skydiving, or hop on a segway for hire nearby and take a self-guided tour around Ilminster.

What's nearby

  • Barrington Court - 8 min drive
  • East Lambrook Manor Gardens - 13 min drive
  • Ham Hill Country Park - 13 min drive
  • Tintinhull House Garden - 15 min drive
  • Montacute House - 15 min drive

Getting around

  • Crewkerne Station - 16 min drive
  • Bristol International Airport (BRS) - 53 min drive

About this property

Best Western Shrubbery Hotel

Eco-friendly hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and conference space. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Best Western Shrubbery Hotel offers 21 accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

This Ilminster hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

Bulgarian, English, Polish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 14 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Revival

Things to do

  • Golf

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Upper floors only accessible by stairs
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Phone

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Policies

Check-in

Check-in from 2:00 PM - anytime

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 14 per person (approximately)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Shrubbery Hotel Ilminster
Best Western Shrubbery Hotel
Best Western Shrubbery Ilminster
Best Western Shrubbery
Taunton Best Western
BEST WESTERN Shrubbery Hotel Ilminster, Somerset
Best Western Taunton
Best Shrubbery Hotel Ilminster
Best Western Shrubbery Hotel Hotel
Best Western Shrubbery Hotel Ilminster
Best Western Shrubbery Hotel Hotel Ilminster

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 42 out of 117 reviews
5 - Excellent 36%
Rating 4 - Good. 52 out of 117 reviews
4 - Good 44%
Rating 3 - Okay. 13 out of 117 reviews
3 - Okay 11%
Rating 2 - Poor. 8 out of 117 reviews
2 - Poor 7%
Rating 1 - Terrible. 2 out of 117 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.6/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay no problems I would use again
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast brilliant,staff very friendly
Stayed 2 nights in Apr 2022

3/5 Okay

Travelled with family
Liked: Staff & service
Needs improvement
Hotel is friendly, staff very helpful. But the rooms and communal areas are definitely in need of refurbishment. The room was a little shabby and the bathroom barely adequate. Good breakfast.
Stayed 1 night in Mar 2022

3/5 Okay

Business traveller
Disliked: Cleanliness
Average hotel - needs more investment and improved
Not many staff - service was slow. Good location - hotel needs more attention.
Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 2 nights in Mar 2022