COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Best Western Shrubbery Hotel

Photo gallery

Featured image
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Best Western Shrubbery Hotel

Best Western Shrubbery Hotel

3 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationBarrington Court8 min drive
  • Popular LocationEast Lambrook Manor Gardens13 min drive
  • Popular LocationHam Hill Country Park13 min drive
  • AirportExeter (EXT-Exeter Intl.)36 min drive

Choose dates to view prices

About this area

Ilminster

Located in Ilminster, Best Western Shrubbery Hotel is in the city centre. Chard Museum and Broadwindsor Craft and Design Centre are cultural highlights, and some of the area's landmarks include Barrington Court and East Lambrook Manor Gardens. Make sure you don't miss outdoor adventures like cave exploring, mountain biking and rock climbing, or hop on a segway for hire nearby and take a self-guided tour around Ilminster.
Popular Location

What's nearby

  • Barrington Court - 8 min drive
  • East Lambrook Manor Gardens - 13 min drive
  • Ham Hill Country Park - 13 min drive
  • Tintinhull House Garden - 15 min drive
  • Montacute House - 15 min drive

Getting around

  • Crewkerne Station - 16 min drive
  • Bristol International Airport (BRS) - 53 min drive

Restaurants

  • Revival — 1 min walk
  • Celandines - 4 min walk
  • The Dolphin - 6 min walk
  • The Stonemasons - 6 min walk
  • Five Dials Inn - 4 min drive

About this property

Best Western Shrubbery Hotel

Eco-friendly hotel with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and conference space. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 21 rooms offer free WiFi and free wired Internet, plus room service and flat-screen TVs with satellite channels. Other amenities available to guests include coffee makers, free bottled water and hairdryers.
Best Western Shrubbery Hotel offers 21 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Ilminster hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 14 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Golf

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • Bulgarian
  • English
  • Polish
  • Turkish

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - 11 PM

Check-out

Check-out before 10:30 AM

Special check-in instructions

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Dogs welcome
2 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 14 per person (approximately)
  • Pet fee: GBP 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Shrubbery Hotel Ilminster
Best Western Shrubbery Hotel
Best Western Shrubbery Ilminster
Best Western Shrubbery
Taunton Best Western
BEST WESTERN Shrubbery Hotel Ilminster, Somerset
Best Western Taunton
Best Shrubbery Hotel Ilminster
Best Western Shrubbery Hotel Hotel
Best Western Shrubbery Hotel Ilminster
Best Western Shrubbery Hotel Hotel Ilminster

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 28 out of 86 reviews
5 - Excellent 33%
Rating 4 - Good. 44 out of 86 reviews
4 - Good 51%
Rating 3 - Okay. 8 out of 86 reviews
3 - Okay 9%
Rating 2 - Poor. 4 out of 86 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 86 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

2/5 Poor

Business traveller
Disliked: Staff & service, room comfort
Won’t be staying again.
Didn’t get what I paid for, paid for a four poster bed, paid extra for it, got a standard room. Breakfast! Ha! £6 for bacon and egg on toast. No thanks, not staying again.
Stayed 2 nights in Nov 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020