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Best Western Plus Ilkley The Craiglands Hotel and Spa

Photo gallery for Best Western Plus Ilkley The Craiglands Hotel and Spa

Featured image
Indoor pool
Indoor pool
Indoor pool
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Overview of Best Western Plus Ilkley The Craiglands Hotel and Spa

Best Western Plus Ilkley The Craiglands Hotel and Spa

3 out of 5

3.5/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Cowpasture Road, West Yorkshire, Ilkley, England

Explore the area

  • Popular LocationMillenium Maize8 min walk
  • Popular LocationBen Rhydding Golf Club3 min drive
  • AirportLeeds (LBA-Leeds Bradford)16 min drive
  • Popular LocationIlkley Moor25 min drive

Choose dates to view prices

About this area

Ilkley

Best Western Plus Ilkley The Craiglands Hotel and Spa is located in Ilkley. Headingley Stadium and Manor House Museum are local landmarks, and some of the area's attractions include Hesketh Farm Park and National Science and Media Museum. Bradford Ice Arena and York Gate Garden are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Millenium Maize - 8 min walk
  • Ben Rhydding Golf Club - 3 min drive
  • Bingley Five Rise Locks - 16 min drive
  • East Riddlesden Hall - 18 min drive
  • Ilkley Moor - 25 min drive

Getting around

  • Ilkley Station - 12 min walk
  • Leeds (LBA-Leeds Bradford) - 16 min drive

Restaurants

  • Seema's - 11 min walk
  • The Wells Cafe/Bistro - 11 min walk
  • La Stazione - 11 min walk
  • The Vine - 12 min walk
  • The Veggie - 12 min walk

About this property

Best Western Plus Ilkley The Craiglands Hotel and Spa

3-star hotel with full-service spa and restaurant
Along with a full-service spa, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. All 62 rooms provide conveniences such as sofa beds and living rooms, plus in-room free WiFi and LCD TVs with satellite channels. Room service, coffee makers and free local calls are among the other amenities available to guests.
Best Western Plus Ilkley The Craiglands Hotel and Spa offers 62 forms of accommodation with a safe and coffee/tea makers. This accommodation has separate living rooms and is furnished with double sofa beds. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Ilkley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Verbeia has 5 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 10.00-12.50 for adults and GBP 6.25-10.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Romanian

Business services

  • Conference centre
  • Meeting rooms 7

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Double sofa bed
  • Heating
  • Hypo-allergenic bedding
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Spa fee: GBP 10.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 12.50 for adults, and GBP 6.25 and GBP 10.00 for children (approximately)
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, Switch, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Craiglands
Best Western Plus Craiglands Hotel
Craiglands Hotel Ilkley
Craiglands Ilkley
The Craiglands Hotel Ilkley, Yorkshire
Best Western Plus Ilkley Craiglands
Best Western Plus Craiglands
Craiglands Hotel
Plus Ilkley The Craiglands
Best Western Plus Craiglands Hotel Spa
Best Western Plus Ilkley Craiglands Hotel
Best Western Plus Ilkley The Craiglands Hotel and Spa Hotel
Best Western Plus Ilkley The Craiglands Hotel and Spa Ilkley

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 36 out of 192 reviews
5 - Excellent 19%
Rating 4 - Good. 65 out of 192 reviews
4 - Good 34%
Rating 3 - Okay. 47 out of 192 reviews
3 - Okay 24%
Rating 2 - Poor. 38 out of 192 reviews
2 - Poor 20%
Rating 1 - Terrible. 6 out of 192 reviews
1 - Terrible 3%

3.9/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.2/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dated and had old smell in the communal areas. The room was far too hot with no facility to moderate the temperature other than sleeping with a window open. It was cramped room and the bed was extremely uncomfortable. Would not recommend
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Nice enough and clean, except for a little rust in the bath. Car park has a long stone staircase up to the hotel...and the lift in the hotel was out of order. Wi-Fi didn't work either.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/5 Poor

Stayed 3 nights in Jun 2021