Île Besnard

Lovely property with a great restaurant.

Terrible. Does not match the pictures. First, at check-in everything was great; they gave us a room when settled in and shortly went to visit the abbey. Then a half hour in our visit, walking around the abbey, having to pay the entrance. Someone incessantly kept calling us with a French number. We thought, “Oh my goodness, something happened back home.” We called, and it was the person at the front desk telling us we needed to return immediately, so we rushed back and seriously thought maybe something happened back home. Then, long and behold, the reception desk tells us that they gave us the wrong room and that our room is in an apartment building. We changed rooms after running back; we grabbed our bags and changed rooms. The new room, located in an apartment building, was gross. The bathroom was disgusting, and not to mention that there isn’t AC despite advertising otherwise. Then, the front desk, to apologize, offered two dinner vouchers to their restaurant. Oh my goodness, what was that for? We went downstairs, and the hostess at the restaurant started yelling at us that there is nothing as such a dinner on them. So, she calls the front desk, and they tell her to offer us a menu. Mind you, it was already 7pm and they want us to eat an omelette even after I told the hostess I had an egg allergy. Luckily, after they sat us down, the waitress was so sweet and said, “Just order what you’d like,” which is what we did, WW III broke out the hostess almost killed us.