Front of property – evening/night

Reviews of Amber Residence

4 out of 5
Amber Residence
16 Esugbayi Street, Lagos

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 44 reviews" "
Rating 8 - Good. 16 out of 44 reviews" "
Rating 6 - Okay. 8 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Oluwaseyi

Liked: Amenities, property conditions & facilities
Amazing housekeeping crew!

10/10 Excellent

Okezie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Ignatius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had gorgeous rooms and fantastic, punctual room service. The lack of an elevator to my knowledge was noticeable, but nothing that would severely impact my stay. Just an accessibility concern.
Stayed 1 night in Dec 2023

8/10 Good

Setonji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Devorah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its been better
We have stayed here every time we are in Ikeja. But the last couple of times the room smells like feet. Im not sure why but they need to do some deep cleaning. The staff are wonderful, friendly and helpful. The breakfast is pretty good too.
Stayed 1 night in Sep 2023

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Ade

Very good
Stayed 3 nights in Aug 2023

6/10 Okay

Sonala

Business traveller
Disliked: Staff & service
I won't be back
Amber lacks the sophistication its website advertises, and it is poorly-maintained and even more poorly-managed.
Stayed 5 nights in Nov 2022

8/10 Good

Lance

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Vincent

Stayed 2 nights in Feb 2022

2/10 Terrible

Tolulope

Stayed 1 night in Feb 2022

6/10 Okay

JOY

Stayed 1 night in Jan 2022

10/10 Excellent

Ayodele

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very welcoming and eager to help. Showed warmth,respect and discipline. I will use the facility again.
Stayed 28 nights in Nov 2021

10/10 Excellent

Morgan

Stayed 1 night in Dec 2021

10/10 Excellent

Olalekan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Air conditioning wasn’t working, had to Cal Hotels.com to complain about it. Service men kept coming and I couldn’t relax. When I arrived they said no room after my booking. Check guy had to speak with his supervisor before I got check in
Stayed 1 night in Sep 2021

6/10 Okay

Chidi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
They have good food only so i can ignore their other issues. But they beed to make the place more fun. After a few days, it starts feeling like a hostel and you will need to go outside to catch fun to avoid being bored.
Stayed 10 nights in Sep 2021

8/10 Good

Chidi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Its an entry level luxury hotel. They give you good value for money. Well sited. I enjoyed walking around the neighborhood to exercise my feet for medical reasons. I enjoyed standing near the foundation to adnire the flowers 💐 and it was calming.staff was very willing to help. I am not happy with them cos i tried to book for another week but they did not tell me they had no vacancy and had cancelled my booking not even to ring me up. It was very distressing to start searching for another hotel.
Stayed 4 nights in Aug 2021

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great service
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ice hotel in quiet area
Nice hotel, Nice Ambience, clean rooms.. but their main point is the very helpful and attentive staff. I would rexommend the hotel.
Stayed 2 nights in Oct 2020

10/10 Excellent

Ugonma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay at Amber Residence Ikeja
I felt a bit apprehensive arriving there at night with the bad roads, but all my misgivings disappeared when I got to the Reception. From the Front Desk staff to the porter and the room assigned to me, i was so impressed. Fantastic.
Stayed 1 night in Dec 2020

10/10 Excellent

Lanre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good value in this area. I will upgrade this review if management adds an elevator to the building.
Stayed 1 night in Oct 2020

10/10 Excellent

Michael, Ewing, New Jersey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. Hotel is very clean and housekeeping services were impeccable, ensuring that the room was always clean and smell nice. One of the Managers, Celestina is great listened and addressed my issues promptly!
Stayed 14 nights in Nov 2019

8/10 Good

Michael, Ewing, New Jersey, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was initially assigned to a small room that I really don’t like complained to one of the managers, Celestina and she changed it to a bigger and better room. Housekeeping did good work keeping the room clean on a daily basis. Breakfast was good too. The gym needs a little upgrade. Overall was a positive experience! Thanks to Celestina!!
Stayed 6 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Location was great. The staff are courteous. However, the I woke up to see live cockroache in my room and another in the dining. For the price the environment isn't top notch.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
The environment is rundown and the staff can be better so can the breakfast
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Can be better
The room needs proper maintenance and management, it’s so rundown from how it was when I initially stayed there
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It's okay and it's very neat. The staffs are friendly
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located in a very serene environment, check in was easy and super fast.. the staff were attentive and very helpful. It was a getaway that was absolutely worth it 👍
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very professional and friendly Everyone was kind and helpful I will definitively visit again
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Amber suites.
The staff are courteous, eager to serve all guests requests and promptly attended to my concerns. The room and the bathroom could be a bit cleaner.
Stayed 4 nights in May 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nigeria is open for Business.
The hotel experience exceeded all my expectations. It was magical. The staff, the quality of service was superb, I didn't want to leave. Anything I wanted was not too much to ask. From the moment I was picked up from the Airport, the service was impeccable. I would recommend this hotel to friends and family. I was allowed to exceed my check out time, this I appreciated very much as my flight was due in the evening. Nigeria is open for business, they did me proud!!!.
Stayed 10 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained property with courteous staff. Buffet breakfast included is great ( 1 per room). Easily accessible transportation with several taxis services around. Relaxing bar area with a pool was nice. Massage chairs in the lobby great after my long flight from the US.
Stayed 2 nights in Feb 2019

8/10 Good

Todd, USA

Liked: Cleanliness, property conditions & facilities
Nice hotel and great service. I requested a late check out becasuse I had a 10:50 pm flight. They allowed me to stay in my room until 7pm.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel especially for the price you pay.
I enjoyed my stay at Amber, the staff were so friendly and polite. They made the effort to please.
Stayed 8 nights in Dec 2017

6/10 Okay

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel food was average. Hotel van not available upon arrival.

8/10 Good

B.G, Liverpool , U.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amber Residence G R A Ikeja Lagos . .
Hotel quite nice ; staff friendly, polite & helpful. The location is ideal and close to the airport . In short it was a pleasant stay .

10/10 Excellent

Christof

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022