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Reviews of Motel West

2.5 out of 5
Motel West
1540 West Broadway, Idaho Falls, ID

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1098 reviews" "
Rating 8 - Good. 411 out of 1098 reviews" "
Rating 6 - Okay. 131 out of 1098 reviews" "
Rating 4 - Poor. 41 out of 1098 reviews" "
Rating 2 - Terrible. 35 out of 1098 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is older, though updated. It would be nice if they resumed breakfast, as that is so convenient especially when road tripping
Stayed 1 night in May 2024

10/10 Excellent

Ketrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place that had all the amenities we needed. Staff was accommodating and nice. The place could use more updating but we didn’t care as we had everything we needed and it was clean. I really liked the comfortable bed and pillows!
Stayed 1 night in May 2024
Response from Crystal on 2 May 2024
Thank you for staying with us.

8/10 Good

Betty-Ann

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing dinner at grandpa's southern BBQ on site.
Stayed 1 night in Apr 2024
Response from Crystal on 2 May 2024
Thank you for staying with us. We are happy your enjoyed your dinner as well.

4/10 Poor

Robert, edmonton

Travelled with pets
Disliked: Property conditions & facilities
Once you say that you have a pet you are assigned a room in a building that is smelly, A/C Heater needs to be replaced as it ran the entire night. The pictures of the rooms online do not look anything like the rooms in the pet building. It is as if you are being punished for having a pet. Room is same rate and then a pet charge on top....Our pet is cleaner than some humans.
Stayed 1 night in Apr 2024

6/10 Okay

Peilan

Disliked: Property conditions & facilities
Very average. No shampoo and soap
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good value for the cost of the hotel room. It is an older hotel room, but it was quite clean. I would stay there again
Stayed 1 night in Apr 2024
Response from Crystal on 2 May 2024
Thank you for staying with us.

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with convenient equipments
Stayed 1 night in Apr 2024
Response from Crystal on 2 May 2024
Thank you for staying with us.

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, comfortable room, close to the highway but quiet.
Stayed 1 night in Apr 2024
Response from Crystal on 2 May 2024
Thank you for staying with us.

8/10 Good

Dillon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an inexpensive option but clean.
Stayed 2 nights in Apr 2024
Response from Crystal on 2 May 2024
Thank you.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Crystal on 2 May 2024
Thank you.

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Apr 2024
Response from Crystal on 2 May 2024
Thank you.

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Crystal on 2 May 2024
Thank you for staying with us.

6/10 Okay

mariko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay here. The beds are too firm for me and the fridge I had in my room froze everything. I didn’t know how to adjust the temperature. The heating/air conditioning in the room was wonderful and easy to use. The service was excellent! Just wish it had a free breakfast of some kind. But overall it was good and worth the price!
Stayed 4 nights in Apr 2024
Response from Crystal on 2 May 2024
At the budget rate you paid for a room with 2 beds, adding a free breakfast is not something we can offer. We do offer a discount card to Smitty's Pancake and Steak House, a local favorite that makes an amazing breakfast. Thank you for staying with us.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just travelling through and thought we take a chance on this motel and were pleasantly surprised. The room is large with a king bed when we thought it would be a queen. Clean and nicely decorated. I’d stay here again
Stayed 1 night in Apr 2024
Response from Crystal on 2 May 2024
Thank you for staying with us.

6/10 Okay

Lori

Travelled with family
Disliked: Staff & service
When we checked in around 10pm. Friday the woman was not friendly. Around the pool and hot tub and the walk ways to the rooms were dirty. The part of the hotel that had been renovated looked nice but the older part and pool area need to be renovated soon!
Stayed 1 night in Apr 2024
Response from Crystal on 2 May 2024
Thank you for staying with us.

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, spacious rooms... Looks recently renovated.. Great shower! Quiet rooms away from busy road. Nice selection of restaurants nearby. Overall good value!
Stayed 1 night in Apr 2024
Response from Crystal on 2 May 2024
Thank you for staying with us.

10/10 Excellent

Berthold Brock, Bozeman

Liked: Cleanliness, staff & service, property conditions & facilities
Feels like home!
Stayed 1 night in Apr 2024
Response from Crystal on 2 May 2024
Thank you for staying with us.

10/10 Excellent

LaVon

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the affordability. I'd stay there again!
Stayed 1 night in Apr 2024
Response from Crystal on 2 May 2024
Thank you.

10/10 Excellent

DEANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Crystal on 2 May 2024
Thank you!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Crystal on 2 May 2024
Thank you.

10/10 Excellent

Carmie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, clean, good location
Stayed 2 nights in Apr 2024
Response from Crystal on 18 Apr 2024
Thank you for staying with us.

8/10 Good

ric

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Crystal on 18 Apr 2024
Thank you for staying with us.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Crystal on 18 Apr 2024
Thank you for staying with us.

10/10 Excellent

Alesia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a few times as snowbirds. The rooms are clean, lots of parking, close by restaurants. Easy access of and on to highway. Wish it still had the breakfast.
Stayed 1 night in Apr 2024
Response from Crystal on 18 Apr 2024
Thank you for staying with us. We do offer a nice coupon for a great sit down diner down the road.

8/10 Good

Ray

Liked: Staff & service, property conditions & facilities
Convenient location.
Stayed 1 night in Apr 2024
Response from Crystal on 18 Apr 2024
Thank you.

8/10 Good

Lynn

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Crystal on 18 Apr 2024
Thank you for staying with us.

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff, including the cleaners. Love the swimming yand the hot tub. Recommended for family. Close to main stores like Walmart and the Harley-Davidson dealer.
Stayed 1 night in Apr 2024
Response from Crystal on 18 Apr 2024
Thank you.

10/10 Excellent

James G

Travelled with family
Liked: Staff & service, property conditions & facilities
Dated but clean
Stayed 1 night in Apr 2024
Response from Crystal on 18 Apr 2024
Thank you for staying with us.

8/10 Good

Nate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good check in and convenient place to stay
Stayed 1 night in Apr 2024
Response from Crystal on 18 Apr 2024
Thank you.

10/10 Excellent

Jo Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After a long drive from Los Angeles, we found this gem of a motel! Room was clean and comfortable. If we come this way again this will be our go to spot to rest!
Stayed 1 night in Apr 2024
Response from Crystal on 17 Apr 2024
Thank you for staying with us!

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and well kept. Surrounding area is not ideal; not unsafe, just surrounded by apartments and blacktop.
Stayed 1 night in Apr 2024
Response from Crystal on 10 Apr 2024
Thank you for staying with us. We would be charging more money if we had a beautiful view. We are just a little mom and pop motel.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a place that is a bit dated, it is in great shape and clean. You can tell management and staff are committed to the guests have a good experience.
Stayed 1 night in Apr 2024
Response from Crystal on 10 Apr 2024
Thank you for staying with us.

10/10 Excellent

Franny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Locally owned, friendly staff. Clean quiet and convenient, it’s a great value.
Stayed 1 night in Mar 2024
Response from Crystal on 10 Apr 2024
Thank you for staying with us.

10/10 Excellent

Shari

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to, lots of parking for a truck & RV. Rooms were clean and comfortable.
Stayed 1 night in Mar 2024
Response from Crystal on 10 Apr 2024
Thank you for staying with us.

10/10 Excellent

Cherlyn

Stayed 1 night in Mar 2024
Response from Crystal on 2 May 2024
Thank you.

10/10 Excellent

James

Travelled with partner
Liked: Property conditions & facilities
This is an older facility, but it is comfortable, in good repair and spotless. Also very affordable. Highly recommended.
Stayed 1 night in Mar 2024
Response from Crystal on 29 Mar 2024
Thank you for staying with us.

10/10 Excellent

Patricia

Travelled with partner
This motel is excellent value and well kept
Stayed 1 night in Mar 2024
Response from Crystal on 26 Mar 2024
Thank you for staying with us.

10/10 Excellent

Carlos, Oro Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price
Stayed 1 night in Mar 2024
Response from Crystal on 26 Mar 2024
Thank you.

8/10 Good

Thore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, clean, and Quiet.
Stayed 2 nights in Mar 2024
Response from Crystal on 26 Mar 2024
Thank you.

8/10 Good

Paula, Regina Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is quite old, but is clean and well taken care of. The staff members were very pleasant and obliging.
Stayed 1 night in Mar 2024
Response from Crystal on 26 Mar 2024
Thank you.

8/10 Good

Ian

Travelled with partner
ok slept well
Stayed 1 night in Mar 2024
Response from Crystal on 13 Mar 2024
Thank you for staying with us.

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and comfortable. Didn't have time to check out facilities
Stayed 1 night in Mar 2024
Response from Crystal on 13 Mar 2024
Thank you for staying with us.

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay there. Enjoyed the pool and jacuzzi as well! Very nice in room amenities and overall a great price.
Stayed 2 nights in Mar 2024
Response from Crystal on 13 Mar 2024
Thank you for staying with us.

8/10 Good

Eric, layton

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Crystal on 13 Mar 2024
Thank you for staying with us.

6/10 Okay

Bohdan

Liked: Amenities, property conditions & facilities
The check in clerk is not friendly at all !
Stayed 1 night in Feb 2024
Response from Crystal on 26 Mar 2024
Thank you for staying with us. Usually people leave great feedback about our office staff. I apologize maybe they were having an off day.

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, amenities
Right price. Very clean. Great comfortable beds. Best kept secret in Idaho Falls.
Stayed 1 night in Feb 2024
Response from Crystal on 13 Mar 2024
Thank you for staying with us.

8/10 Good

Catherine

Very clean and friendly service.
Stayed 1 night in Feb 2024
Response from Crystal on 13 Mar 2024
Thank you for staying with us.

10/10 Excellent

José

Stayed 1 night in Feb 2024
Response from Crystal on 26 Mar 2024
Thank you.

10/10 Excellent

Craig, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good wifi, comfortable beds, easy parking
Stayed 1 night in Feb 2024
Response from Crystal on 14 Feb 2024
Thank you for staying with us.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Crystal on 7 Feb 2024
Thank you. We appreciate you.