Exterior

Reviews of Sleep Inn Athens I-65

2.5 out of 5
Sleep Inn Athens I-65
1115 Audubon Lane, Athens, AL

Reviews

8.0

Very good

Rating 10 - Excellent. 168 out of 458 reviews" "
Rating 8 - Good. 159 out of 458 reviews" "
Rating 6 - Okay. 82 out of 458 reviews" "
Rating 4 - Poor. 27 out of 458 reviews" "
Rating 2 - Terrible. 22 out of 458 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Relation Management on 21 May 2024
Hi Cynthia,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at Sleep Inn Athens. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

8/10 Good

Kathryn

Liked: Staff & service, amenities
Check in was quick and easy... the representative working the front desk was knowledgeable and easy to work with... best of all she did not announce my room number out loud... VERY GOOD as a woman traveling by herself. Gold star for that!!!
Stayed 1 night in May 2024
Response from Manager on 21 May 2024
Hello Kathryn, We are delighted to hear that you had a smooth check-in experience and found our front desk representative helpful. Your safety and privacy are our top priorities, and we're pleased you appreciated our discreet check-in process. We always strive to provide a comfortable and secure environment for all our guests.

10/10 Excellent

Jennifer

Travelled with pets
Liked: Amenities
I received great customer service.
Stayed 1 night in May 2024
Response from Guest Relation Management on 21 May 2024
Hi Jennifer,We're delighted to hear that you received great customer service during your stay at Sleep Inn Athens! Providing exceptional service to our guests is a top priority for us, and we're thrilled that our team members met your expectations. We appreciate your patronage and look forward to welcoming you back for another wonderful experience in the future!

10/10 Excellent

Deborah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with locating us on first floor due to elderly individual staying with us. Hotel was very clean with room in good shape and comfortable. All in all good value for money spent...breakfast was an added treat as it had all the basics for a quick start on the road.
Stayed 1 night in May 2024
Response from Guest Relation Management on 15 May 2024
Hi Deborah,Thank you for sharing your positive feedback about your recent stay with us. We're delighted to hear that our staff was able to assist you with a first-floor room to accommodate the elderly individual in your party. We’re also pleased to know that you found the hotel very clean, the room in good shape and comfortable, and that you felt it provided good value for the money spent. It's great to hear that you enjoyed the breakfast as well, and that it provided a good start to your day. Thank you for choosing Sleep Inn Athens and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Marcia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great one night stay on our way to Florida. No issues whatsoever. Breakfast was good. Bed was comfortable. Tall ceilings! Nothing to complain about. We would stay here again. P. S. My husband is a pest control professional, and he saw no evidence of bugs or bed bugs.
Stayed 1 night in Apr 2024
Response from Guest Relation Management on 14 May 2024
Hi Marcia,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our breakfast offerings, found the bed comfortable, and appreciated the tall ceilings during your stay. We're also grateful for the reassurance from your husband regarding our pest control measures. Ensuring a clean and comfortable environment for our guests is our priority, and we appreciate your feedback in this regard. Once again, we appreciate you choosing to stay at Sleep Inn Athens and hope to have the chance to welcome you back in the future.

6/10 Okay

BRYAN

Travelled with partner
Good for a one night stay
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello BRYAN, We are pleased to hear that you found our hotel suitable for a one-night stay. Your feedback is valuable to us as we strive to provide a comfortable experience for all our guests. If you have any further comments or suggestions, please don't hesitate to reach out.

8/10 Good

Amanda

Liked: Staff & service, amenities
The staff at the front desk was so nice and helpful. The room could have been cleaner but it was fine for one night.
Stayed 1 night in May 2024
Response from Guest Relation Management on 10 May 2024
Hi Amanda,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you found our front desk staff to be nice and helpful. Please rest assured that we take cleanliness seriously and will address this with our housekeeping team to ensure improvements. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice.
Stayed 1 night in May 2024
Response from Guest Relation Management on 9 May 2024
Hi Barbara,Thank you for sharing your feedback! We're thrilled to hear that you enjoyed your room and found it very nice during your stay with us. Providing comfortable and pleasant accommodations is our goal, and we're delighted that we met your expectations. Once again, we appreciate you choosing to stay at Sleep Inn Athens and hope to have the chance to welcome you back in the future.

10/10 Excellent

Carol, New Concord

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location breakfast employees clean really nice
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Carol,We appreciate your positive comments about our great location, breakfast, cleanliness, and friendly employees. We strive to offer exceptional services to all our guests. Your feedback is valuable to us, thank you for sharing your experience with us.

10/10 Excellent

Jasmine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Easy to book Close by food places and gas stations Nice Staff East process
Stayed 1 night in Apr 2024
Response from Guest Relation Management on 3 May 2024
Hi Jasmine,We're delighted to hear that you had a positive experience during your stay with us! Thank you for sharing your feedback about our clean accommodations, convenient booking process, proximity to food places and gas stations, and our friendly staff. Ensuring a comfortable and hassle-free experience for our guests is important to us, and we're glad that we met your expectations. Thank you for choosing to stay at Sleep Inn Athens, and we look forward to welcoming you back for another pleasant visit in the future!

10/10 Excellent

Barry

Stayed 1 night in Apr 2024
Response from Guest Relation Management on 21 May 2024
Hi Barry,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing Sleep Inn Athens, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 2 nights in Apr 2024
Response from Guest Relation Management on 30 Apr 2024
Hi Betty,Thank you for sharing your feedback with us! We're delighted to hear that you found our hotel to be very convenient during your stay. Ensuring convenience and accessibility for our guests is a priority, and we're glad that our location met your needs. Thank you for choosing Sleep Inn Athens, and we look forward to welcoming you back again soon!

10/10 Excellent

Chrislyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean, accommodated a room request, breakfast was excellent. We would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Chrislyn,We are thrilled to hear that you enjoyed your stay with us and found our property clean and accommodating. It's great to know that our breakfast exceeded your expectations. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relation Management on 19 Apr 2024
Hi Lisa,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing Sleep Inn Athens, and we hope to have the pleasure of welcoming you back soon.

8/10 Good

Debbie

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Guest Relation Management on 9 Apr 2024
Hi Debbie,Thank you for taking the time to rate your stay at Sleep Inn Athens. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Kristina,We are thrilled to hear you had a wonderful experience with us! We look forward to welcoming you back soon for another fantastic stay.

8/10 Good

Jacki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and quiet.
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 3 Apr 2024
Hi Jacki,We're delighted to hear that you found our property clean and quiet during your stay. Providing a peaceful and well-maintained environment is essential to us, and we're glad that we could meet your expectations in these areas. Once again, we appreciate you choosing to stay at Sleep Inn Athens and hope to have the chance to welcome you back in the future.

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean, cute hotel. It’s older, so you can hear others talking. At night it was quiet. The woman at the front desk was sweet. This is the first hotel EVER that the air conditioner actually cooled the room. It was amazing to be comfortable sleeping. The beds were comfortable too!
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 26 Mar 2024
Hi Cynthia,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay at our hotel and that we were able to provide you with a comfortable and pleasant experience. We appreciate your understanding regarding the noise level, as older buildings may have thinner walls. However, we're glad to hear that it didn't disrupt your sleep and that you found the nights quiet. It's fantastic to know that our air conditioning system met your expectations and contributed to a comfortable night's sleep. We're also thrilled to hear that you found our beds comfortable and that our front desk staff were sweet and accommodating. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our team. Thank you for choosing to stay at Sleep Inn Athens, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Good

Mary

Stayed 1 night in Mar 2024
Response from Guest Relation Management on 4 Apr 2024
Hi Mary,Thank you for taking the time to rate your stay at Sleep Inn Athens. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After leaving the Super 8 ACROSS THE STREET because of people having really loud sex in the room next to us( *2 hours after we checked in) we GENUINELY appreciated the clean quiet room,having been on the road for 10 hours. Love this place!
Stayed 1 night in Feb 2024
Response from Guest Relation Management on 6 Mar 2024
Hi Michael,Thank you for your feedback regarding your recent stay at Sleep Inn Athens. We're pleased to hear that you enjoyed a clean and quiet room, providing the comfort you needed after a long 10-hour journey. Your satisfaction is our top priority, and we're delighted to have contributed positively to your stay. We value your feedback and hope to have the pleasure of welcoming you back in the future for another pleasant stay.

10/10 Excellent

Marilouise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were quite comfortable. The breakfast was tasty. Loved the shower. We only stayed overnight while traveling, so didn't use any other amenities, but would highly recommend it.
Stayed 1 night in Feb 2024
Response from Guest Relation Management on 1 Mar 2024
Hi Marilouise,Thank you for sharing your positive feedback with us! We're delighted to hear that you found the beds comfortable, enjoyed the tasty breakfast, and loved the shower during your stay. Providing comfortable accommodations, delicious meals, and excellent amenities are top priorities for us, and we're thrilled that we were able to meet your expectations in these areas. Thank you for choosing to stay at Sleep Inn Athens, and we look forward to welcoming you back again soon!

8/10 Good

Charles

Liked: Staff & service, room comfort
Quiet. Good service. Good breakfast. But, there was mold and mildew on in the shower on a fold-down wood seat.
Stayed 1 night in Feb 2024
Response from Guest Relation Management on 20 Feb 2024
Hi Charles,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our hotel's quiet atmosphere, good service, and breakfast offerings. We are deeply concerned to learn about the presence of mold and mildew in the shower, particularly on the fold-down wood seat. We take matters of cleanliness and guest satisfaction very seriously, and we will immediately address this issue with our housekeeping team to ensure thorough cleaning and maintenance procedures are followed. Thank you for choosing Sleep Inn Athens, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Jim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Guest Relation Management on 16 Feb 2024
Hi Jim,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay at Sleep Inn Athens. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the interstate exit, fuel centers, your choice of many restaurants.
Stayed 1 night in Feb 2024
Response from Guest Relation Management on 12 Feb 2024
Hi John,We're delighted to hear that you found our location convenient, with easy access to the interstate exit, fuel centers, and a variety of restaurants. Providing a convenient and accessible location for our guests is important to us, and we're glad that you were able to take advantage of the nearby amenities. Thank you for choosing Sleep Inn Athens, and we hope to have the pleasure of welcoming you back soon.

8/10 Good

Ruby

Stayed 1 night in Feb 2024
Response from Guest Relation Management on 12 Feb 2024
Hi Ruby,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Excellent

John

Convenient, comfortable, quiet , hotel.
Stayed 1 night in Jan 2024
Response from Guest Relation Management on 30 Jan 2024
Hi John,We're delighted to hear that you found our hotel to be convenient, comfortable, and quiet. Providing a convenient and comfortable experience for our guests is our top priority, and we're thrilled that we succeeded in meeting your expectations. We understand the importance of a peaceful environment for a restful stay, and we're glad that you found our hotel to be quiet as well. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot was a solid sheet of ice! I think they did the best they could! But was very slick!
Stayed 1 night in Jan 2024
Response from Guest Relation Management on 23 Jan 2024
Hi Teresa,Thank you for your feedback regarding your recent stay at our hotel. During inclement weather, we make every effort to ensure the safety of our guests, including addressing icy surfaces. We will review our procedures to see if there are any additional measures we can take to prevent such issues in the future. We appreciate your understanding, and we hope to have the opportunity to welcome you back under more favorable conditions in the future.

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Would stay again.
Hotel was convenient to get to with many other services nearby. No complaints although the room we stayed in was small. Do not know if all the rooms were like that. I would have no problem staying here again.
Stayed 1 night in Jan 2024
Response from Guest Relation Management on 23 Jan 2024
Hi Tonya,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our hotel convenient and that you had no complaints, despite the room size. We appreciate your understanding, and we're glad to know that this did not impact your overall satisfaction. It's great to hear that our location and the nearby services met your needs. We strive to provide a convenient and comfortable experience for all our guests, and we're pleased to know that we succeeded during your stay. We look forward to the possibility of hosting you again in the future.

10/10 Excellent

Cathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very snowy in Athens and the owner kept up on clearing the walkways and the lot. The property is conveniently located off the Interstate . Everything else was as expected.
Stayed 1 night in Jan 2024
Response from Guest Relation Management on 19 Jan 2024
Hi Cathryn,We appreciate your feedback regarding your recent stay with us. It's wonderful to hear that despite the snowy conditions in Athens, you found our owner's efforts in clearing the walkways and lot commendable. Ensuring a safe and accessible environment for our guests is a top priority, and we're pleased to know it was noticed and appreciated. Additionally, we're glad to hear that our property's convenient location off the Interstate met your expectations. We understand the importance of accessibility, and we strive to provide a comfortable and convenient experience for all our guests. We value your feedback and look forward to the opportunity to welcome you back for another enjoyable stay.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relation Management on 9 Jan 2024
Hi Jean,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service
Good based on the price, would stay there again.
Stayed 1 night in Dec 2023
Response from Manager on 10 Jan 2024
Hello Kristin,Thank you for choosing our hotel for your recent stay. We appreciate your positive feedback and are delighted to hear that you found our pricing to be satisfactory. We look forward to welcoming you back in the future for another enjoyable stay.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night on our way to Florida. It was a very nice place but i reserved a room with a queen bed and they gave us full. Really not a big deal. The room was clean and breakfast was average. We would stay again
Stayed 1 night in Dec 2023
Response from Manager on 10 Jan 2024
Hello Jeremy,Thank you for choosing to stay with us during your journey to Florida. We appreciate your feedback regarding the bed size discrepancy and apologize for any inconvenience caused. We are glad to hear that you found the room clean and that you enjoyed our breakfast. We look forward to welcoming you back in the future.

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 7 Jan 2024
Hello Erin,We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience and if there is any additional feedback you would like to share with us, please don't hesitate to reach out. We look forward to welcoming you back in the future.

10/10 Excellent

Twanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Guest Relation Management on 2 Jan 2024
Hi Twanna,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Comfortable & convenient room. Nicely located hotel.
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Terry,Thank you for your feedback! We're glad to hear that you found our room comfortable and convenient. Our hotel's location is definitely a plus. We appreciate your positive review!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
The room was clean and the bed was comfortable.
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 26 Dec 2023
Hi Karen,Thank you for taking the time to share your feedback. We're delighted to hear that your room was clean, and the bed was comfortable. Providing a clean and comfortable environment is a priority for us, and we're glad to know that we met your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back for another positive experience.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 19 Dec 2023
Hi Alex,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Guest Relation Management on 8 Feb 2024
Hi Ronald,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay here at Sleep Inn Athens. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

6/10 Okay

Barbara

Travelled with partner
Liked: Cleanliness, staff & service
Property is clean it’s just old. Bed was broken down, very noisy, the property is in need of a complete updating. The staff were extremely friendly. We usually stay at Sleep Inns when traveling. This one we will never stay at again. Too many other nicer places in the area.
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 8 Dec 2023
Hi Barbara,Thank you for taking the time to share your feedback with us. We value your comments regarding the condition of the property, and we assure you that we take guest feedback seriously. Your observations will be shared with our management team to address the issues you've mentioned, particularly regarding the condition of the bed and the overall noise level. On a positive note, we are pleased to hear that you found our staff to be extremely friendly. We believe that excellent service is crucial to our guests' experiences, and we're glad that our team members made a positive impression on you. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more positive experience.

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 5 Dec 2023
Hi Eric,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon.

10/10 Excellent

BRANNON

Stayed 3 nights in Nov 2023
Response from Guest Relation Management on 23 Nov 2023
Hi Brannon,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous, clean, comfortable
This was quite a nice place where we were welcomed by the friendly & gracious woman who checked us in. She was totally professional and set a good tone for our entire stay. Our room was very clean and comfortable although the mattresses could stand to be turned. Also the room was a bit small but as a nice place to sleep, it was more than adequate. Fridge & microwave were good, wifi was decent...we'd definitely stay here again.
Exterior view
Room interior
Outdoor pool was closed in November
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 22 Nov 2023
Hi Leslie,Thank you for choosing to stay with us, and we sincerely appreciate the positive feedback you shared about your experience. It's wonderful to hear that you were welcomed by our friendly and gracious staff, setting a positive tone for your entire stay. We're delighted to know that your room was clean and comfortable, and we appreciate your constructive feedback about the mattresses and room size. Your comments are valuable, and we will certainly take them into consideration as we work towards enhancing our accommodations. Thank you for your feedback, and we look forward to the pleasure of welcoming you back in the future.

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in Oct 2023
Response from Manager on 22 Oct 2023
Hello Stephen,Thank you for your positive feedback! We are delighted to hear that you had a good experience at our hotel. We look forward to welcoming you back soon!

10/10 Excellent

Mohammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel, comfortable, quiet and convenient to the freeway
Stayed 1 night in Oct 2023
Response from Manager on 21 Oct 2023
Hello Mohammad,We're thrilled to hear that you had a comfortable and enjoyable stay at our hotel. Your satisfaction is our top priority and we hope to provide you with another great experience in the future. Thank you for choosing us!

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 4 Oct 2023
Hello Alonzo,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two day getaway
It was a nice and pleasant two days trip for Alabama A&M University Homecoming weekend. Staff was pleasant. Room was clean and comfortable.
Stayed 2 nights in Sep 2023
Response from Manager on 3 Oct 2023
Dear Guest,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, family friendly
We went traveling with our 3 year old for the first time and were hoping for a family friendly hotel, not too much, safe area, all of that. Well, this was it. It was clean, we felt safe, beds were nice. The staff was super friendly, too. On our next trip to Alabama, we've already decided to stay here again if we can!
Stayed 1 night in Sep 2023
Response from Manager on 3 Oct 2023
Hello Melissa ,It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

8/10 Good

FRANK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is good place to stay. Friendly. Polite and accommodating staff. Only detractor was a bad smell in the stairwell. Like the trash had not been removed for a while. Room was clean and comfortable. Would stay here afain
Stayed 1 night in Sep 2023
Response from Guest Relation Management on 11 Sept 2023
Hi Frank,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your kind words about our friendly, polite, and accommodating staff. Providing excellent customer service is a top priority for us, and we're pleased to know that our team made your stay enjoyable. It's also great to hear that your room was clean and comfortable. Maintaining a clean and comfortable environment is equally important to us, and we're glad we met your expectations in this regard. We have taken note of your concern, and we will address this issue promptly to ensure a more pleasant environment for all our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Sharon

Stayed 2 nights in Sep 2023
Response from Guest Relation Management on 6 Sept 2023
Hi Sharon,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay. Nice comfy beds and Miss Terry at the front desk was really nice.
Stayed 2 nights in Sep 2023
Response from Guest Relation Management on 5 Sept 2023
Hi Shannon,Thank you for taking the time to share your feedback about your quick overnight stay at our hotel. We're delighted to hear that you had a comfortable stay and found our beds to be nice and comfy. Additionally, we appreciate your kind words about Miss Terry at the front desk. Providing friendly and helpful service is important to us, and it's wonderful to know that she made a positive impression on your stay. Thank you for choosing us for your quick overnight stay, and we look forward to hosting you again in the future with the same level of comfort and friendliness.