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Reviews of Holiday Inn Express St. Croix Valley, an IHG Hotel

2.5 out of 5
Holiday Inn Express St. Croix Valley, an IHG Hotel
2190 US Highway 8, St Croix Falls, WI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 448 out of 691 reviews" "
Rating 8 - Good. 185 out of 691 reviews" "
Rating 6 - Okay. 40 out of 691 reviews" "
Rating 4 - Poor. 11 out of 691 reviews" "
Rating 2 - Terrible. 7 out of 691 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

RACHAEL

Liked: Staff & service
Lobby was under construction but still kept neat & clean
Stayed 1 night in Feb 2024

10/10 Excellent

Abigail

Stayed 1 night in Jan 2024

6/10 Okay

Shelly R

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Dariel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Angela

Travelled with family
Liked: Amenities
employee at property very pleasant and friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Alyse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff person we made contact with was fabulous!
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Leslie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. They are doing some renovations, but they dealt with that as far as serving breakfast in a different location pretty good.
Stayed 1 night in Dec 2023

10/10 Excellent

Kaitlin

Stayed 1 night in Dec 2023

8/10 Good

Thomas, Minneapolis

Stayed 1 night in Dec 2023

10/10 Excellent

Laurie, Saukville

Travelled with partner
Very clean, comfy bed, quiet. Kudos to all the hard workers who do their jobs well!!!! Highly recommend.
Stayed 1 night in Dec 2023

8/10 Good

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were very friendly, helpful and professional. Made us feel very comfortable- even with all construction happening. Great Staff!
Stayed 1 night in Dec 2023

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch!! Best hotel I've stayed at in my 55 years! SUPER friendly staff, large variety of delicious food in the continental breakfast (loved the morning buns/cinnamon rolls), beds were VERY comfortable as were the pillows and rooms were clean! Didn’t use the pool, but it was recently cleaned & painted so looked super inviting. Exercise room was being renovated, which was a bummer, but definitely not a game changer! Hotel was also located near many other small towns with fun shops and places to eat! I highly recommend staying here, it won't dissapoint!
Stayed 7 nights in Nov 2023

10/10 Excellent

DONNA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Nice big room and pool area
Stayed 1 night in Nov 2023

8/10 Good

Darell

Stayed 2 nights in Nov 2023

6/10 Okay

Karl

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean and tidy, but for such a daily rate I would've like to have all the plumbing and mini fridge in better working condition. Otherwise a good experience.
Stayed 3 nights in Nov 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice property, friendly staff, clean and close to activities like Interstate Park
Stayed 2 nights in Oct 2023

10/10 Excellent

Tracy

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Express - St. Croix Falls
The hotel was very nice, clean & comfortable. Great breakfast!
Stayed 1 night in Oct 2023

8/10 Good

Bobi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sleep/friendly staff
Staff was friendly, good coffee, comfy bed, blackout shade made my trip! We did see some maintenance needs (elevator carpet, leaking window in hallway on rainy day). Appreciated the daily breakfast available...bacon was awesome!
Stayed 4 nights in Oct 2023

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The forest and cliffs
Stayed 3 nights in Oct 2023

8/10 Good

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel while you explore the St Croix River
It was a comfortable hotel and the breakfast was great. Overall good experience
Stayed 2 nights in Oct 2023

8/10 Good

Martha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Cindy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean hotel
My husband and I took a mini vacation and booked three consecutive nights at Holiday Inn Express. From the time we got there until the time we left, the staff was friendly, the hotel was neat and clean. It was quiet in the evenings so getting a good night's sleep was easy to do, which I can't say about some other hotels I have been at. Definitely will come back here again
Stayed 3 nights in Sep 2023

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with everything you need offered on site for you. Hot breakfast was great. Would definitely return!!
Stayed 2 nights in Sep 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Kelly

Stayed 1 night in Sep 2023

10/10 Excellent

Michele

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very comfy bed, friendly helpful staff.
Stayed 2 nights in Sep 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Catherine

Stayed 2 nights in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
We haven’t stayed in a Holiday Inn Express before. We were very impressed with everything. The fitness room was great and the breakfast was delicious. It was super cool that I could stream off of my phone to watch our favorite show when winding down for the night. The staff was friendly too! My husband and I will definitely be looking to stay at one of these hotels again!
Stayed 1 night in Sep 2023

10/10 Excellent

kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Cristian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looked very new. There was a lot of parking available. The room was very very spacious i didnt expect that much space for a 1 queen bed room with sofa bed! Not complaining just stunned!!! Did i also mention it had 2 TVs! Cleanliness - we found some fruit loops on the floor near the fridge and i assume that may have been from the previous guests in that room so had to dig some points off. Otherwise the rest of the room was clean. The only semi big complaint is when i arrived onsite the front desk lady told me it was a good thing i arrived when i did because they only had 2 rooms available. I was stunned because i had thought when i reserved a room that one would be available to me within the check in period. That bad practice should be changed or looked into. Whats the point of reserving if you wont even guarantee a room? Overrall rating, it was a good stay. Nice quiet, loads of parking, big room. I would definitely stay again if i was in the area.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jessica

Stayed 2 nights in Aug 2023

10/10 Excellent

Rose, Delta Junction

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great staff and very comfortable!
Stayed 1 night in Aug 2023

8/10 Good

Janell

Stayed 1 night in Aug 2023

10/10 Excellent

Kristine

Stayed 1 night in Aug 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff was great and let me check in early so we could make our boat tour reservations. Good breakfast, clean and nice pool area. We had a great stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Travis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Courtney

Stayed 3 nights in Aug 2023

8/10 Good

CRAIG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Aug 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again!
Awesome staff and hotel! Rooms were impeccably clean, and the breakfast was great!
Stayed 1 night in Aug 2023