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"Lovely room large and airy very clean Reception and restaurant staff were very helpful Breakfast included a huge variety of everything Easy parking we felt safe Dinner was good although limited choices for vegetarians portions were huge. "

"The evening meal was delicious. Breakfast was tasty but as there was a single person managing reception and the cooking unfortunately there was quite a wait and I did feel sorry for the lady who was working flat out trying to do it all"

"Fabulous hotel within easy walking distance of the main area. The hotel is clean and staff very helpful. It has a car park which was ideal for us and driving to it was no problem to navigate. The breakfast was great with a huge variety to choose from. The room was spacious and warm with complementary toiletries and drinking water. No complaints at all - would highly recommend!"

"Just a short stay on a business trip this time, but still very much one of my favourite places to stay when I'm travelling in Europe. The rooms are large and very comfortable - Always a good night's sleep here. Friendly staff really make the difference, and being literally in the middle of Ypres you are close to everything - 3 minute walk to the Menin Gate, surrounded by restaurants, bars and some incredible history. "

"The staff were very friendly and extremely helpful, which was definitely the highlight of our stay. Unfortunately, that’s where the positives ended. The bathrooms and toilets are very old and look quite tired. The shower curtain was visibly dirty along the bottom edge, which wasn’t pleasant to see. The floors and carpets throughout the room also felt worn and outdated. In addition, the cups provided in the room were cheap plastic, which gave the room a lower-quality feel. Another disappointment was the parking situation: we booked through Expedia and had to pay for parking, while it apparently would have been free if the reservation had been made directly through the hotel’s website. Overall, while the staff were great, the facilities and overall condition of the hotel really need updating."

"Room was really tiny. Breakfast had a good selection "

"Didn't have breakfast as was only a ailable at Novotel opposite and seemed expensive compared to local cafes"

"Fabulous stay. Right in the heart of the city. Big room with everything we needed. Would stay again. "

"Rooms were immaculate, the staff are great. Hôtel was exactly what we wanted. Just outside the centre so it was nice and quiet. "