Horseshoe Southern Indiana Casino

Highly recommend. From the moment we walked up to the check-in desk until we checked out we had a wonderful experience. Over the top friendly staff. I really wish I would have gotten two of the front desk women’s names so that I could shut them out, but I do know one of the ladies last name was Cruz and the other lady was an African-American woman with glasses that I really hope can be identified because she was such a wonderful representation of what I believe the hotel would want for their brand. She was friendly, helpful and made us feel very welcome. I’m sorry I did not get her name. She provided above standard hospitality and should be recognized. If it helps she welcomed us on the late afternoon/evening shift on Thursday 7/15. The food and the lobby was amazing and parking was very easy. We were able to park on the street overnight without a fee and the staff gave us great parking tips. I will 100% recommend this hotel to anyone. I have a chance to.