Search Hotels Near Horseshoe Lake, Batavia

"Great"

"One of the receptionists was cool, but the hotel is literally a mess. They say the rooms are non-smoking, yet the first room I got reeked of Marlboro cigarettes — it was like a literal hotbox of smoke. Then the second room I got, because I refused to stay in the first one, was a complete mess. The sheets weren’t even cleaned, and housekeeping clearly doesn’t bother changing them. The comforter had stains, and there were literal cigarette burn marks all over it. That’s honestly so gross and unprofessional. They don’t even bother switching to clean comforters. The beds weren’t even comfortable either. The toilet had a leak as well, and there wasn’t even any hand soap provided. The only nice thing was that there was a hairdryer in the room. I’d honestly suggest spending a little more on other hotels when visiting Rochester instead of this one. I definitely took an L on this booking."

"The facility looks new from the outside, bed comfortable but carpet dirty, cribs on the floor definitely housekeeping did not vacuum. Requested a blanket we were given a fitted sheet that we had to pick up the front desk as only 1 person is working. Breakfast ok. Music blasting on the floor we stayed into, no one said anything. We will NOT BE BACK ."

"Staff working the counter was great help"

"We traveled back to the area where we used to live for a family visit. The room was a good size, clean, the beds were comfortable, and we were able to sleep reasonably well as it was fairly quiet. I'd say one of the best hotels as far as noise is concerned. It's free parking, situated in close proximity to the hotel and is adequate for the size of the hotel. The only complaint we had was the breakfast. It's supposed to be a hot breakfast but, the only item that's hot is if you make it yourself like waffles in the provided waffle iron, and oatmeal in the microwave. The omelettes (cheese and not sure what the second was)and breakfast sandwich (1 variety) was wrapped in plastic in the refrigerator that you had to heat in the microwave. In addition, the refrigerator was a small dorm room type and didn't hold much so, food ran out several times as people were coming down to breakfast. There were no utensils that I was able to find. The breakfast room itself was clean and a decent size, again for the size of the hotel. Overall, I gave our stay a good rating, but would have rated it higher if not for the breakfast. The manager needs to go continental or actually commit and do a proper hot breakfast in appropriate warming steam trays, etc. "

"The airport shuttle was easy to use even if you arrive super late. Call upon arrival. Location to RIT is not bad, short uber. Our room felt musty and smelled full of cleaning chemicals. We ended up airing out the room and running the fans. I would not recommend if you an afford a few extra $. "

"it was clean staff was nice"

"The breakfast food was cold, no hot sausage, no hot egg. I had a bad day, keep going to the bathroom made my travel very hard!"

"clean! easy acess. well lit parking. safe area Gracious staff always available."