Title: Clarion Pointe Hopkinsville near The Bruce Convention Center Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6059606&destination=Hopkinsville%2C+Kentucky%2C+United+States+of+America&selected=22144&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Clarion Pointe Hopkinsville near The Bruce Convention Center Travelers can recharge with a dip in the indoor pool or unwind in the sauna at this convenient spot near the Trail of Tears Commemorative Park ## Photo gallery for Clarion Pointe Hopkinsville near The Bruce Convention Center ![Exterior - Clarion Pointe Hopkinsville near The Bruce Convention Center (Hopkinsville)](https://images.trvl-media.com/lodging/1000000/30000/22200/22144/2e9a68c7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, laptop workspace, blackout curtains, iron/ironing board - Clarion Pointe Hopkinsville near The Bruce Convention Center (Hopkinsville)](https://images.trvl-media.com/lodging/1000000/30000/22200/22144/a70f146c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, blackout curtains, iron/ironing board - Clarion Pointe Hopkinsville near The Bruce Convention Center (Hopkinsville)](https://images.trvl-media.com/lodging/1000000/30000/22200/22144/43e23e47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Clarion Pointe Hopkinsville near The Bruce Convention Center (Hopkinsville)](https://images.trvl-media.com/lodging/1000000/30000/22200/22144/w1936h693x16y0-922884be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Combined shower/bathtub, free toiletries, hair dryer, towels - Clarion Pointe Hopkinsville near The Bruce Convention Center (Hopkinsville)](https://images.trvl-media.com/lodging/1000000/30000/22200/22144/ae095051.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near the Trail of Tears Commemorative Park, Clarion Pointe Hopkinsville offers relaxation with an indoor pool, sauna, and high-speed WiFi. Guests enjoy free to-go breakfast, American cuisine at the on-site restaurant, dry cleaning services, and impressive staff. ## Reviews 7.4 Good ## Popular amenities - Pool - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Restaurant £61 includes taxes & fees 6 Apr - 7 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=22144&PinnedHotelID=22144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=22144&PinnedHotelID=22144&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=22144&PinnedHotelID=22144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=22144&PinnedHotelID=22144&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=22144&PinnedHotelID=22144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=22144&PinnedHotelID=22144&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=22144&PinnedHotelID=22144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=22144&PinnedHotelID=22144&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 7 of 7 rooms ### View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/22200/22144/905390ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed with Sofa bed, Non Smoking 7.0 Good 2 reviews - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 Double Bed, Non Smoking ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/22200/22144/bee814fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Double Bed, Non Smoking 8.0 Very good 3 reviews - Sleeps 2 - 1 Double Bed ### View all photos for Room, 2 Double Beds, Non Smoking ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/22200/22144/a70f146c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Non Smoking - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed, Non Smoking ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/22200/22144/905390ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking 9.4 Exceptional 3 reviews - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 Double Bed, Accessible, Non Smoking ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/22200/22144/bee814fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Double Bed, Accessible, Non Smoking - Sleeps 2 - 1 Double Bed ### Room, 2 Double Beds, Accessible, Non Smoking - Sleeps 4 - 2 Double Beds ### Room, 1 King Bed, Accessible, Non Smoking - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHopkinsville-Hotels-Wyndham-Garden-Hopkinsville.h22144.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHopkinsville-Hotels-Wyndham-Garden-Hopkinsville.h22144.Hotel-Information) ## About the area Hopkinsville is home to Clarion Pointe Hopkinsville near The Bruce Convention Center. Alhambra Theatre is a cultural highlight and some of the area's popular attractions include Trail of Tears Commemorative Park and Heritage Center and Tie Breaker Family Aquatic Center. The Bruce and Casey Jones Distillery are two other places to visit that come recommended. [Visit our Hopkinsville travel guide](https://www.expedia.co.uk/Hopkinsville.dx6059606) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.83920%2C-87.47920&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6bhLCTWuvUfUBgw2uBROD0WLyD0=) 2910 Fort Campbell Blvd, Hopkinsville, KY, 42240 ### What's nearby - The Showbox 14 min walk \- 0.8 miles - Trail of Tears Commemorative Park and Heritage Center 2 min drive \- 1.3 miles - The Bruce 4 min drive \- 3.7 miles - Fort Campbell 18 min drive \- 19.6 miles - Austin Peay State University 32 min drive \- 29.5 miles ### Getting around - Paducah, KY (PAH-Barkley Regional) 82 min drive ### Restaurants - McDonald's 12 min walk - Chick-fil-A 3 min drive - Zaxby's Chicken Fingers & Buffalo Wings 10 min walk - Panera Bread 4 min drive - Starbucks 2 min drive ## About this property ### Clarion Pointe Hopkinsville near The Bruce Convention Center Hotel near Trail of Tears Commemorative Park and Heritage Center Located close to Jennie Stuart Health and Tie Breaker Family Aquatic Center, Clarion Pointe Hopkinsville near The Bruce Convention Center provides free on-the-go breakfast, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna. The on-site American cuisine restaurant, OverReal Meals, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre. Other perks include: - An indoor pool, along with sunloungers - Free self-parking - Express check-out, a 24-hour front desk and coffee/tea in reception - A lift, outdoor furniture and a vending machine - Guest reviews speak highly of the helpful staff Room features All 101 rooms boast comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Other conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with shower/bath combinations and free toiletries - Flat-screen TVs with cable channels - Wardrobes/cupboards, fridges and microwaves ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/470000/462600/462540/512bda95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Hopkinsville Hopkinsville - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 7.8 Good 1,003 reviews £79 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=462540&PinnedHotelID=462540&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2290000/2281300/2281269/82894e53.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Suites Hopkinsville near Fort Campbell Hopkinsville - Pool - Breakfast included - Parking included - Free Wi-Fi 8.8 Excellent 573 reviews £86 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=2281269&PinnedHotelID=2281269&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/40000/34700/34610/3b7de899.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rodeway Inn Hopkinsville Hopkinsville - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 7.0 Good 74 reviews £53 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=34610&PinnedHotelID=34610&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, blackout curtains, cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/1000000/90000/85000/84942/5115e282.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn by Wyndham Oak Grove/Ft. 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Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free on-the-go breakfast available daily 6:00 AM to 9:00 AM - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - OverReal Meals ### Things to do - 24-hour gym - Indoor pool - Sauna ### Family friendly - In-room cot - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping on request - Porter/bellhop - Proposal/romance packages ### Business services - 24-hour business centre - Meeting room ### Outdoors - Outdoor furniture - Picnic area - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Pool hoist on site - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 5 floors - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 200 per stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Up to 23 kg per pet Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 10.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 150 per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 25 per pet, per night (maximum USD200 per stay) - Service animals are exempt from fees - Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Parties and events are allowed on site Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) Masks are required at the property for guests who have not received COVID-19 vaccination If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Hopkinsville Holiday Inn Hotel Hopkinsville Hopkinsville Holiday Inn Holiday Inn Hopkinsville Hotel Hopkinsville Holiday Inn Hopkinsville Hotel ## Frequently asked questions ### Does Clarion Pointe Hopkinsville near The Bruce Convention Center have a pool? ### How much does it cost to stay at Clarion Pointe Hopkinsville near The Bruce Convention Center? ### Is Clarion Pointe Hopkinsville near The Bruce Convention Center pet-friendly? ### How much is parking at Clarion Pointe Hopkinsville near The Bruce Convention Center? ### What time is check-in at Clarion Pointe Hopkinsville near The Bruce Convention Center? ### What time is check-out at Clarion Pointe Hopkinsville near The Bruce Convention Center? ### Where is Clarion Pointe Hopkinsville near The Bruce Convention Center located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Clarion Pointe Hopkinsville near The Bruce Convention Center Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.4 Location ### 8.2 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 231 8 - Good 178 6 - Okay 118 4 - Poor 67 2 - Terrible 70 ## Reviews Verified ### 6/10 Okay #### Alicia 2 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities Check in guy was nice. Check in easy. Hotel was in bad shape. A mess. Not sure if renovating but it was a mess and dirty. Garbage was piled up in the hall on the 4th floor. No Kleenex in room. Couldn’t find breakfast. Seemed like a lot of “residents” hanging around. Only good thing was the bed was comfortable. Not with the $75 ##### Alicia Stayed 1 night in Jan 2026 Verified ### 6/10 Okay #### Mitch 4 Feb 2026 Disliked: Cleanliness, property conditions & facilities Staff was friendly, but check-in - even after prepaying. - was slow. While the room was clean and comfortable, the lobby, elevator, hallways (all common areas) were not clean, but rather tatty. The elevator smelled like weed, my room smelled like weed. At about 1:30am, there was a loud and long argument in the room next to mine. That can't be blamed on the hotelier, but perhaps does speak to the quality of patrons. In the end, it was a fair price for the room in my opinion, but my wife would have likely refused to stay there. ##### Mitch Stayed 1 night in Feb 2026 Verified ### 8/10 Good #### John 21 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice helpful folks. ##### John Stayed 1 night in Apr 2025 Verified ### 8/10 Good #### Anna 23 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities We liked our room, nice and clean. TY ##### Anna Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Deborah 31 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was very friendly and helpful! ##### Deborah Stayed 1 night in Oct 2023 Verified ### 10/10 Excellent #### Thomas 10 Apr 2024 Liked: Cleanliness, property conditions & facilities, room comfort Nice room, friendly staff, well maintained property. Bed was exceptionally comfortable. ##### Thomas Stayed 1 night in Apr 2024 Verified ### 10/10 Excellent #### Tesa 1 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was friendly and made sure our stay was wonderful. Rooms and overall building was clean and nice. ##### Tesa Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Daniel 15 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great owners trying to turn an old Holiday Inn (now Clarion) around. They were super sweet. Basic rooms that were clean and quiet. No issues at all. Would stay there again if I ever needed a bed in that area. ##### Daniel Stayed 1 night in Apr 2025 Verified ### 6/10 Okay #### Jessica 7 Jun 2025 Liked: Amenities People were friendly. Rooms are a nice size. But the gym and pool were closed 😕. I was hoping to use them so I could keep workingout. My job is physical that was the main reason I choose them. ##### Jessica Stayed 5 nights in Jun 2025 Verified ### 10/10 Excellent #### Phil 15 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean good value Very nice economy hotel. Clean with nice people. ##### Phil Stayed 1 night in Feb 2024 Verified ### 8/10 Good #### Michelle 5 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities I love the staff especially the mgmnt Sheri & Heather are great! ##### Michelle Stayed 1 night in Oct 2023 Verified ### 6/10 Okay #### Timothy 6 Nov 2024 Liked: Staff & service Disliked: Property conditions & facilities Staff was friendly but everything else needs work. ##### Timothy Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### Gene 27 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Always friendly ##### Gene Stayed 1 night in Nov 2023 Verified ### 6/10 Okay #### Pamela 15 Mar 2025 Liked: Staff & service, property conditions & facilities Very nice and accommodating staff - many however do not understand English well so it was a challenge to get housekeeping to understand me. The hotel is being renovated so I expected some debris. My room was large and comfortable. ##### Pamela Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Hope 27 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was very friendly and helpful! The manager Heather was Great and very accepting of my dog and allowed all his kisses he decided to give her! 😂 I was concerned that I wouldn’t be able to find a place to stay because of his size (he’s a Great Pyrenees Lab mix so at a year old he is 90lbs) but the staff was Great! Everything was wonderful during our stay! ##### Hope Stayed 3 nights in Apr 2024 Verified ### 6/10 Okay #### David 17 Jun 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The property was dirty and had a bad smell. When entering the room you can tell that it had been sprayed heavily to cover up the smell. The place was also in a state of disrepair. Prices were cheap but should probably be lowered more for the condition of the property. The staff was super friendly and seemed they were doing their best with what they had been given. ##### David Stayed 1 night in Jun 2024 Verified ### 6/10 Okay #### Dorothy 5 Aug 2024 Rooms had mold on the walls. No shower curtains. One our rooms our toddler found a vape on the floor and almost put it in his mouth. The pull out couch had a urine stain sheet and mattress. We had booked 4 rooms and had to be move because of these issues. The hotel staff was great in assisting us. ##### Dorothy Stayed 2 nights in Aug 2024 Verified ### 8/10 Good #### Ken 9 Jun 2024 Liked: Staff & service Disliked: Property conditions & facilities Recent severe storm! Emergency exit damaged. Water leaking in the room! steady Stream! Staff closed room and placed me in a much better room. recently remodeled! Several leaks in dining area! Influx of knats in dining area! Staff very helpful. TV's signals not always working due to recent power outage! ##### Ken Stayed 1 night in Jun 2024 Verified ### 4/10 Poor #### Verified traveller 12 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never Again The hotel is very run down and needs some TLC. We had booked for 3 nights to stay at this hotel to attend an event being held there. As we checked in we were told that we would not have hot water starting the afternoon of the second day of our reservation. By 5:00 a.m. the second day there was not any hot water. The place was so run down we did not eat the complimentary breakfast. The hotel did allow us to check out with a full refund for us to book at another hotel. When we attended our event the bar was not equipped to provide drinks and the bar tender was unable to make even the most standard drinks. I was thankful that our event was catered by someone other than the hotel. The women’s bathroom was dirty and the overhead light for the bathroom was sitting on a couch in front of the bathroom stalls. They allow families with pets to stay there for long periods of time and found out that most of the people staying there had been there for months. We will not be returning to stay at this hotel. ##### Verified traveller Stayed 4 nights in Jul 2025 Verified ### 4/10 Poor #### Verified traveller 25 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel--D-rating for hotels.com The hotel was excellent. The front desk clerk at check in was also excellent. The only bad part was the error made by hotels.com and we will NOT be getting a refund from them so we are out ALL of that money. I will never use hotels.com again nor do I recommend that anyone else use it. We are not rich people so to get charges by them that they will not reverse does put a hole in our pocket. But the hotel itself and the evening clerk were excellent. The clerk did all that she could to help us-even talked with hotels.com personnel to explain their error! ##### Verified traveller Stayed 1 night in Oct 2023 Verified ### 6/10 Okay #### Lauren 15 Sept 2023 Liked: Staff & service, room comfort Disliked: Cleanliness #### Underwhelmed The lobby was basic but clean and the staff was friendly; However, immediately upon exiting the elevator on the floors, we were hit by a musty, mildew smell that continued throughout. The floors in our room felt dirty and there was a large dead bug in the floor next to the commode in the bathroom. The beds and pillows were clean and comfortable, though. Breakfast in the morning was decent. There wasn't much option or variety, but it was good. It worked for our very basic need but we travel to this area once a year and will likely not stay here again. ##### Lauren Stayed 1 night in Sep 2023 Verified ### 6/10 Okay #### Tamara 10 Mar 2024 Liked: Room comfort #### Remodeling There were signs they were remodeling. Room was great and comfortable. Bathroom ceiling needed work. Remote didn’t work and was dirty. There was also a gentleman hanging out in the lobby every time I came and left. He seemed special needs and I felt very uncomfortable especially traveling solo. When checking in the lady pointed to my room number instead of saying it. She didn’t have any envelopes to write down my room number so I had to remember it. Overall, not bad accommodations but they are still working on things. ##### Tamara Stayed 1 night in Mar 2024 Verified ### 4/10 Poor #### Kandi 21 Apr 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Despite giving a low rating for this hotel, I have to talk about some of the good things. Oliver, at the front desk, was great. The beds and pillows were very comfy and made for a goodnights sleep. The room wasn’t dirty. The reason I rated this low is because there was no mention online of it being in the process of renovation. There was supposed to be breakfast, but when we got there a little after eight, there was no juice in the machine – in fact it didn’t even look like it was working, fruit was very minimal, in the refrigerator that would normally have milk, butter, yogurt type items nothing but freezer packs. I think they might’ve had waffles, but I couldn’t tell. The pool was closed and the fitness room was closed. You could tell they were renovating, but it would’ve been nice to know that ahead of time. Possibly that is why the price was good. We could not get our TV to work and Oliver came to try to get it. He did offer us to change rooms but after getting everything in and settled, we decided not to do that. I think once this hotel is done, it will be better. I don’t think I would stay there again until it was. ##### Kandi Stayed 1 night in Apr 2025 Verified ### 2/10 Terrible #### Jeremy 19 May 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The only thing good was the staff. It started with our door barely opening. Then there was no chair in the room like all the pic. There was electrical tape holding up the base around the bottom of the wall. Water damage on the ceiling. The shower took over 20 minutes to drain. Patch spots all around the room. And I got a rash for something they used to wash their towels. There was a spider under our sheets. The pool and sauna were closed by the health department.The restaurant and bar doesn't know when to cut people off we were harassed by drunks they kept asking us to "get Fu\*ked up" like they were. ##### Jeremy Stayed 2 nights in May 2024 Verified ### 6/10 Okay #### Dwayne 15 Dec 2023 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Staff was great...rooms not so much The staff was great but the hotel left a bit to be desired. Upon arrival we found that the indoor pool was closed. This was one main things my grandsons were looking forward to. Then when we arrived in our room, we found the heating unit was not working, and no maintenance staff was on the premise. As a result, we had to switch rooms. The heat in the 2nd room was fine, but we immediately began having problems with our new room keys. They were first reprogrammed but the problem continued. So a new set of keys were programmed and issued. But the issue was not received. We determined that the problem was with the key reader on the door, because it would ultimately work after numerous tries. Since we were only staying 2 nights and had already changed rooms before, we decided to stick it out. ##### Dwayne Stayed 2 nights in Dec 2023 ---