Find Hotels with Pool in Hookswood

"When we arrived the room looked like it hadn't been vacuumed, the fridge was dirty, cushions had marks all over them, there was food under one of the beds and there was only 1 towel when there were 5 of us booked in, not enough crockery and cutlery for 5 and nothing to use for cleaning used items. When speaking to the staff we were instantly supplied with towels and food from under the bed was removed. They promised to vacuum the room, but never did. They informed me that they had a carpet cleaner coming in the day after we were to leave. The carpet was covered in marks, some looking very suspicious. The room in general was run down, towel rails had not been replaced, power switches had been pulled out of wall and not fixed. The bedding was clean and had obviously been replaced and maintained. The rest of the property looked run down and not maintained. "

"Great place to stay"

" Fit for purpose "

"Mainly. There was a couple of cockroaches in the unit and there was no conditioner in the bathroom. Otherwise very happy."