Honorary Consulate of Italy

Fantastic location next to the water palace. Breakfast: A nice 3 course daily breakfast was served in the Lotus Cafe, which has views of the water palace. Different style set menu options available including Indonesian, English, American, and vegan. Water Palace: Guests at the hotel receive complementary access to the water palace and can see the evening show (7:30pm) from the restaurant. However, you will get a better view if you attend the show. Massage: We received complementary 30min massage and extended to 1hr which was totally worth it. Activities: The hotel also has a range of complementary daily activities for guests, from morning yoga to afternoon calligraphy and mini Balinese language class. We also did the incense making which was complementary for longer stays, the experience was lovely. The instructor and assistant, were both very friendly and patient. Truly tranquil experience. Room: Our room was one of the royal rooms, which had a separate shower to the big bathtub. Shower was enclosed, covered outdoors which was a novelty. The bathroom wasn't fully soundproof from next doors' bathroom but that didn't bother us. Door was a little creaky, however it adds character. Room had good air conditioning and space. Filtered bottled water for making tea/coffee and brushing teeth were provided daily. Staff: Very friendly, smiley and helpful. Lovely service Highly recommend staying here

I was welcomed with a beautiful letter, towel animal & a decorated tub. The property was very clean and well-maintained. The views from our room was breathtaking. The staff was beyond amazing! They were very nice, helpful and friendly - unmatched. The spa was so relaxing. The massages were relaxing but it was cold inside. So for me, that was a bit uncomfortable. However, they fixed that immediately. The restaurant was inviting and hosted events during the week.

The staff was absolutely incredible! They really went above and beyond to make our honeymoon an unforgettable experience! The spa ladies were excellent, a must do experience. We had amazing hosts at the front desk and also at the restaurant! Our service was excellent, the food was good and our room view was breathtaking. I would 1000% recommend this resort for your stay!