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Overall excellent property and very nice rooms. The only issue is that the restaurants all closed very early and difficult to have a meal properly . The restaurants should really stay open later till say 10pm or 1030pm
Gorgeous hotel with wonderful views. Friendly and professional staffs in the front desk. The room was clean, spacious and comfortable. Relaxing atmosphere, I enjoyed it so much. I highly recommend this hotel and definitely will return to here again.
Check in 的時候,staff 沒有詳細講解早餐時間和地點,也沒有解釋住客的benefit, 也沒解釋游泳池的開放時間及安排,這也想不到這是五星酒店的服務。早餐到達餐廳,人很多及需要等候,接侍員工只説現在沒有位,可考慮上房叫room service, 其實哪員工是否可以安排客戶坐在大堂等候,有位時通知,另外,如果是否check in 時offer客戶早餐可能人多,或可以考慮room dining.
The service of the staff is of top quality. We stayed with our 7 year old during the our 2 night stay. As a kid, she also loves the kindness of the people in the hotel.
We also noted the hotel has staff with some diabilities, whose service is great. Really great to see the inclusive nature of the hotel's staff recruitment.
Everything is perfect especially the cleanliness.
I wish hand wash (gel) can be provided
When the hand soap is wet, it’s easily sticked on the plate so it’s hard to use.