Exterior

Reviews of The St. Regis Hong Kong

5 out of 5
The St. Regis Hong Kong
1 Harbour Drive, Wan Chai, Hong Kong

Reviews

9.6

Exceptional

Rating 10 - Excellent. 206 out of 250 reviews" "
Rating 8 - Good. 37 out of 250 reviews" "
Rating 6 - Okay. 3 out of 250 reviews" "
Rating 4 - Poor. 1 out of 250 reviews" "
Rating 2 - Terrible. 3 out of 250 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great facilities! Room is spacious and hotel well located
Stayed 3 nights in Apr 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Sheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2023

10/10 Excellent

Ray

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, and then very friendly good service and very clean location very convenience
Stayed 2 nights in Apr 2023

6/10 Okay

Kwong Yew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location wasn’t good. Complimentary fruits only on Day 1. Didn’t get any on Day 2. Disappointed
Stayed 2 nights in Mar 2023

10/10 Excellent

Yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great service and excellent location.
booked this hotel for my wedding. helpful staff, timely room service, and great decor for the occasion. Had an excellent time.
Stayed 2 nights in Feb 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience of St Regis service!
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services. The rooms are very clean. Overall great experience.
Stayed 3 nights in Feb 2023

10/10 Excellent

Kester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent property and very nice rooms. The only issue is that the restaurants all closed very early and difficult to have a meal properly . The restaurants should really stay open later till say 10pm or 1030pm
Stayed 1 night in Jan 2023

10/10 Excellent

MAN HONG

8/10 Good

san

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with wonderful views. Friendly and professional staffs in the front desk. The room was clean, spacious and comfortable. Relaxing atmosphere, I enjoyed it so much. I highly recommend this hotel and definitely will return to here again.
Stayed 1 night in Oct 2022

10/10 Excellent

MRJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Man Ying

Stayed 1 night in Jun 2022

10/10 Excellent

Pui Sheung

Stayed 1 night in Jun 2022

10/10 Excellent

Maria Lorraine

Stayed 1 night in Apr 2022

10/10 Excellent

yee man joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good environment and perfect service.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Tsz Tung

Stayed 1 night in Dec 2021

8/10 Good

ELSA WING TSZ

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
G chan
Check in 的時候,staff 沒有詳細講解早餐時間和地點,也沒有解釋住客的benefit, 也沒解釋游泳池的開放時間及安排,這也想不到這是五星酒店的服務。早餐到達餐廳,人很多及需要等候,接侍員工只説現在沒有位,可考慮上房叫room service, 其實哪員工是否可以安排客戶坐在大堂等候,有位時通知,另外,如果是否check in 時offer客戶早餐可能人多,或可以考慮room dining.
Stayed 1 night in Oct 2021

10/10 Excellent

Helena

Stayed 1 night in Oct 2021

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and friendly staff speak for the merits of this hotel. It offered us a relaxing nice stay and an awesome dining experience.
Stayed 1 night in Sep 2021

10/10 Excellent

Ho Wing Bessie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
butler service, staff are polite overall, restaurant/ Hotel manager came greet us during breakfast
Stayed 1 night in Sep 2021

10/10 Excellent

DEBBIE

Stayed 1 night in Sep 2021

8/10 Good

Andrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Spacious suite for family Great bathtub with a view The only downside: very slow service at breakfast
Stayed 2 nights in Jun 2021

10/10 Excellent

Pik Miu Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful, service is excellent
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service of the staff is of top quality. We stayed with our 7 year old during the our 2 night stay. As a kid, she also loves the kindness of the people in the hotel. We also noted the hotel has staff with some diabilities, whose service is great. Really great to see the inclusive nature of the hotel's staff recruitment.
Stayed 2 nights in Aug 2021

8/10 Good

Siu Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Catherine Hiu Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

ka

Stayed 1 night in Aug 2021

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Della

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

yun fong

Stayed 1 night in Jul 2021

10/10 Excellent

Steven I chi

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services by every staff and butler service. Foods are good and presented well.
Stayed 1 night in Jul 2021

8/10 Good

Jenny Wai yin

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an enjoyable stay there with very welcoming staffs on duty
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice. Good facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect especially the cleanliness. I wish hand wash (gel) can be provided When the hand soap is wet, it’s easily sticked on the plate so it’s hard to use.
Stayed 1 night in May 2021

10/10 Excellent

Jinxin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Jiayu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel, very clean, room is spacious, good service
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable staycation
Very comfy room with good hygiene.
Stayed 1 night in Jun 2021

10/10 Excellent

MRJ

Stayed 1 night in Jun 2021

10/10 Excellent

Siu Hin Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Cheuk Nam

Stayed 1 night in May 2021