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Get an overview of this hotel4-star family-friendly hotel, walk to Citygate Outlets



This family-friendly Tung Chung hotel is located near the airport, within 1 mi (2 km) of Tung Chung New Development Ferry Pier and Citygate Outlets. Tung Chung Fort is 2 mi (3.2 km) away.

Hotel Features

3 restaurants, an outdoor pool, and a health club are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 440 rooms feature thoughtful touches like bathrobes and slippers, plus 24-hour room service and LCD TVs with satellite channels. Guests will also find WiFi, wired Internet, and minibars.

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March:
  • Swimming pool

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, Novotel Citygate Hong Kong provides a health club and a steam room. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 4790 square feet (445 square meters) include conference space. This family-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests at scheduled times. Parking is available onsite for a surcharge.

  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 440 
  • 24-hour front desk 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Free airport transportation 
  • Fitness facilities 
  • Health club 
  • Tours/ticket assistance 
  • Free WiFi 
  • Computer station 
  • Number of floors - 23 
  • ATM/banking 
  • Valet parking (surcharge) 
  • Garden 
  • Terrace 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Number of restaurants - 3 
  • Conference space size (feet) - 4790 
  • Number of buildings/towers - 1 
  • Steam room 
  • Outdoor pool 
  • Coffee shop or café 
  • Wedding services 
  • Elevator/lift 
  • Laundry facilities 
  • Meeting rooms 4 
  • Multilingual staff 
  • Conference space size (meters) - 445 
  • Number of meeting rooms - 4 
  • Year Built 2006 
  • Children's pool 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  


Available in all rooms: Wireless internet access ( 120 HKD per day ), Wired internet access ( 120 HKD per day )

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Climate control 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Pay movies 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Bathtub or shower 
  • Iron/ironing board 
  • Satellite TV service 
  • Air conditioning 
  • Blackout drapes/curtains 
  • WiFi (surcharge) 
  • Private bathroom 
  • Bathrobes 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Cribs/infant beds (surcharge) 
  • Desk 
  • In-room safe (laptop compatible) 
  • Wired high-speed Internet access (surcharge) 
  • LCD TV 

Where to Eat

Essence - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Olea - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.

Andante - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 
  • Accessibility equipment for the deaf 

Hotel Policies


Check-in time ends at 5:30 AM

Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is Noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • Deposit: HKD 800.00 per night
  • A city/local tax will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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