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Island Pacific Hotel

Waterfront hotel with fitness centre and 24-hour front desk

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Deluxe Harbour View Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi
Exterior
Deluxe Harbour View Suite | Living room | LCD TV
Outdoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk

Room options

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About the area

Map
152 Connaught Road West, Hong Kong

What's nearby

  • University of Hong Kong - 8 min walk - 0.4 miles
  • Hong Kong - Macau Ferry Terminal - 12 min walk - 0.7 miles
  • Soho - 17 min walk - 0.9 miles
  • Lan Kwai Fong - 2 min drive - 1.1 miles
  • Hong Kong Convention and Exhibition Centre - 3 min drive - 2.4 miles

Getting around

  • Eastern Street Tram Stop - 3 min walk
  • Hong Kong Wan Chai Station - 4 min drive
  • Hong Kong International Airport (HKG) - 29 min drive

Restaurants

  • ‪Le Petit Salon - ‬1 min walk
  • ‪New Hing Fat Dim Sum - ‬2 min walk
  • ‪Sweet Home - ‬2 min walk
  • ‪Luen Wah Restaurant - ‬2 min walk
  • ‪Taiwan Lang - ‬2 min walk

About this property

Island Pacific Hotel

Hotel near University of Hong Kong
Located close to Hollywood Road Park and Shun Tak Centre, Island Pacific Hotel provides a coffee shop/cafe, a bar and a gym. The on-site international cuisine restaurant, Centre Street Kitchen, offers breakfast, lunch, dinner and light fare. Free in-room WiFi and conference space are available to all guests.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Limo/town car service, cooked-to-order breakfast (surcharge) and a computer station
  • Smoke-free property, a 24-hour front desk and concierge services
  • Guest reviews give top marks for the first-rate property condition
Room features
All 333 rooms include comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Fridges, daily housekeeping and phones

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: HKD 151.80 for adults and HKD 151.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Centre Street Bar
  • Centre Street Kitchen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 646 square feet of conference space
  • Computer station

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 29 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

This property is closed from 13 May 2022 to 31 December 2023 (dates subject to change).
The property is closed between 1 January and 31 December.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 440.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately HKD 151.8 for adults and from HKD 151.8 for children
  • Rollaway bed fee: HKD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

A car is required for transport to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Island Pacific
Island Pacific Hong Kong
Island Pacific Hotel
Island Pacific Hotel Hong Kong
Pacific Island Hotel
Island Pacific Hotel Hotel
Island Pacific Hotel Hong Kong
Island Pacific Hotel Hotel Hong Kong

Frequently asked questions

Does Island Pacific Hotel have a pool?

Yes, this property has an outdoor pool.

Is Island Pacific Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Island Pacific Hotel?

Self-parking is free at this property.

What time is check-in at Island Pacific Hotel?

Check-in start time: 3 PM; check-in end time: 6:00 PM.

What time is check-out at Island Pacific Hotel?

Checkout is at noon.

Where is Island Pacific Hotel located?

Located in Central & Western District, this hotel is within a 10-minute walk of Hollywood Road Park and University of Hong Kong. Shun Tak Centre and Soho are also within 1 mi (2 km). Eastern Street Tram Stop and Western Street Tram Stop are within a 5-minute walk.

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Island Pacific Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 427 out of 999 reviews
Rating 8 - Good. 427 out of 999 reviews
Rating 6 - Okay. 104 out of 999 reviews
Rating 4 - Poor. 24 out of 999 reviews
Rating 2 - Terrible. 17 out of 999 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tsz Ying

Stayed 1 night in Feb 2021

8/10 Good

Yik tung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體不差, 可能剛好CHECK-IN 等太久
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2021

8/10 Good

Shun Yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體值得再來

員工態度好. 安排的房間都很滿意! 如果房間大少少會更好!
Stayed 1 night in Mar 2021

8/10 Good

Hei Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional Service Recovery

Extra credit to Duty Manager Nicole for the arrangement of room change due to the endless spitting noise from an unbehave neighbour in early morning , highly appreciated for the service recovery. This is what I would have done as an ex 5-star hotel FO colleague.
Stayed 1 night in Mar 2021

8/10 Good

Jasman

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Kin Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

chik yan

Stayed 1 night in Mar 2021

10/10 Excellent

Yohei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Suk Hing

Liked: Cleanliness
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

6/10 Okay

kai kwong

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect!
Stayed 2 nights in Mar 2021

8/10 Good

Lai Hor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2021

10/10 Excellent

Chi Lok

Stayed 4 nights in Feb 2021

4/10 Poor

KONG

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay on Valentine’s day!

Friendly and sincere check-in services as it’s a bit long queue on Valentine’s day, yet they apologized and make you feel very welcomed still, and automatically postponed our check-out time when we have waited for a bit long. Clean room and user-friendly design. Spacious on our room type. Excellent sunset view especially in the bedroom!
Stayed 1 night in Feb 2021

6/10 Okay

KAM TIK

Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unfair treat on staying at suite!

We had stayed at the rooftop suite for two nights, everything was going quite well, the room is spacious and neat, the view is stunning, two toilets are very convenient. We had really enjoyed our stay until checking out. We have been told that we gotta leave 10 minutes for the housekeeper to check the room during the check-in. I think this was pretty strange since I already gave my credit card for guaranty. When we check out, the receptionist asked us to sit at the sofa to wait until everything being checked. After waiting for 15 mins, I went and asked how long it gonna takes longer while I saw many people just checking out with handing the keys only. Another receptionist explained that they have to make sure guests who staying at suite do not leave any of their belongings, that’s why we had to wait until the room is fully inspected. I would say this is a very lousy explanation, they don’t bother to check the standard room but the suite only? Apparently, they wanna make sure nothing ‘valuables’ been taken from the suite. This is the worst experience ever, paying more money for a suite for better relaxation but turn out treated as a theft, this is absolutely awful! As a matter of fact, your credit card is on their hands that could charge you anytime. This doesn’t make any sense.
Stayed 2 nights in Feb 2021

10/10 Excellent

ManKit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

太美好了！

咁深刻的優質服務！還把我前幾次住下來我提出的要求，他們早就在我今次check-in之時為我準備好！我實在驚喜萬分！肯定會再次來！
Stayed 2 nights in Feb 2021

10/10 Excellent

KATIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

8/10 Good

MEI HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021