Will never return
We pulled up in the evening to find many tents surrounding the hotel, with homeless people. They required me to give them my minor children's passports upon check in- which I have never experienced upon staying at any other facility. They have an additional charge for parking every night, that said initially that it was included in the price. Upon entering our room we heard gunshots and it was quite noisy. The pool is very outdated, and not appealing to swim in. The second night we were there, we were approached by prostitutes, and witnessed a drug deal gone bad with more gunfire. At that point, I decided to pack up her things and leave, and find accommodations elsewhere. I contacted the hotel, but because I book this through Expedia, I cannot get a refund. Very disappointed in my stay. Will avoid this hotel at all costs. Not at all what they advertise to be.
Comment from Hotel Management
01-Aug-2017 by Gisel Miller , Hotel Management
We truly appreciate the candid feedback, and are disappointed to hear about the issues. Your comments will be shared internally and will help us only to improve. Thank you.
Front Office Manager