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Reviews of Cobblestone Inn & Suites - Holdrege

2.5 out of 5
Cobblestone Inn & Suites - Holdrege
814 Burlington Street, Holdrege, NE

Reviews

8.8

Excellent

Rating 10 - Excellent. 107 out of 178 reviews" "
Rating 8 - Good. 43 out of 178 reviews" "
Rating 6 - Okay. 13 out of 178 reviews" "
Rating 4 - Poor. 9 out of 178 reviews" "
Rating 2 - Terrible. 6 out of 178 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dixie

Liked: Property conditions & facilities
The beds were very comfortable, very quite also
Stayed 1 night in May 2024
Response from Kenneth GM on 21 May 2024
Thank you, Dixie, for taking your time to leave us a review. We are so pleased that you enjoyed your stay with us. We hope to see you again real soon.

10/10 Excellent

Kevin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and modern!
Stayed 1 night in May 2024
Response from general manager on 7 May 2024
Thank you for taking the time to give us a review. We are glad that you enjoyed your stay with us and hope to see you in the future.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Kenneth GM on 11 May 2024
Thanks for taking the time to respond to the survey. We are pleased that you enjoyed your stay. Thank you

4/10 Poor

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The fellow at check in needs some customer service training. Monday April 22 at 6pm.
Stayed 1 night in Apr 2024
Response from Kenneth GM on 23 Apr 2024
I apologize for the service that you received while checking in yesterday. If you would like to reach out to me and explain what happened I would be happy to speak with you so I can prevent this happening again. Thank you

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2024
Response from Kenneth GM on 11 May 2024
Thank you for taking the time to complete this survey. We hope that you will stay with us again

8/10 Good

Glen

Liked: Cleanliness, property conditions & facilities
Good value for the price, especially during crane migration. Location was a bit far from I-80.
Stayed 1 night in Mar 2024
Response from Kenneth GM on 4 Apr 2024
Thank you Glen for taking the time for a review. I know we are a bit off the beaten path, hopefully it was better for crane spotting and viewing. Thanks again for staying with us.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 2 Apr 2024
Thank you for taking the time for a review. We are glad you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
In a snow storm so snowing and icy. Driveway blocked by semi. TV did not work. Night clerk (Devon) was awesome and really tried to do his best.
Stayed 1 night in Mar 2024
Response from Kenneth GM on 2 Apr 2024
Thank you for your kind words for Devin. He is a great teammate and I really appreciate his hard work that night./ I apologize for the television not working. It was the remote sensor for the Directv box. Once again thank you and I will let him know . Thank you

10/10 Excellent

Jessica A.

Travelled with family
Liked: Staff & service, property conditions & facilities
Great Hotel. It is quite a ways from the expressway though.
Stayed 1 night in Mar 2024
Response from Kenneth GM on 2 Apr 2024
Thanks for the review and I apologize for the late reply. I wish we could have been closer for you to the expressway during the snowstorm. Thank you for staying with us

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Mar 2024
Response from Kenneth GM on 2 Apr 2024
Thank you Valerie for the review and I apologize for the late reply. I am glad you enjoyed your stay. We hope to see you again soon. Thanks again

10/10 Excellent

Whitney, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in, room is clean. Only downfall is there is no elevator, but two flights counted as my cardio! Easy parking as well
Stayed 1 night in Mar 2024
Response from Kenneth GM on 2 Apr 2024
Thank you for taking the time for writing a review. I apologize for the delay in my response. We hope to see you again.

8/10 Good

Danny

Business traveller, Travelled with group
Everything was great except the breakfast which was sparse, there was no microwave had to take my muffin to my room to warm it up. The room was clean and fresh.
Stayed 2 nights in Mar 2024
Response from Kenneth GM on 4 Apr 2024
I apologize for the experience you had with our hot breakfast. I will bring the microwave up to see if I can place one in the breakfast area to my corp. office. Thank you for staying with us

10/10 Excellent

Mark

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us it was a nice and clean place to spend the night, just what we were looking for.
Stayed 1 night in Mar 2024
Response from Kenneth GM on 4 Apr 2024
Hi Mark. I apologize for the late reply. I am glad everything was to your liking. We hope you will stay with us again on your next visit

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kenneth GM on 4 Apr 2024
Thank you Sara. I apologize for my late reply. Thank you for taking the time for a review.

10/10 Excellent

roy, thornton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for a layover. Clean quiet and affordable
Stayed 1 night in Mar 2024
Response from Kenneth GM on 4 Apr 2024
Hello Roy. I apologize for my late reply. I am glad you enjoyed your stay. Thank you for taking the time to respond to a review. Hope to see you soon.

10/10 Excellent

Curtis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great place to lay your head and get breakfast
Stayed 1 night in Mar 2024
Response from Kenneth GM on 4 Apr 2024
Thank you Curtis for the review. I apologize for the delay in my reply. I will pass this review on to my staff because they make it happen. Thank you

8/10 Good

Beckie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on 23 Feb 2024
Thank you for taking the time for a review. If you have any questions or concerns please feel free to contact the property.Kenneth

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from General Manager on 1 Feb 2024
Thank you for taking the time to respond to the survey. I will pass your information on to the rest of the staff. Once again thank you for staying with us.Kenneth Brown

10/10 Excellent

Cody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on 25 Jan 2024
Thank you for the great review. I will let my staff know because they it possible for you to have a great stay.Thank you Kenneth Brown

10/10 Excellent

Lori

Stayed 1 night in Jan 2024
Response from General Manager on 23 Feb 2024
Hello Lori, Thank you for taking the time to rate your stay with us. I will let the staff know because they are the ones who make your stay enjoyable.

10/10 Excellent

Seth

Stayed 1 night in Jan 2024
Response from General Manager on 16 Jan 2024
Thank you for the great review, Seth. I will pass this along to our staff. Once again, thank you for staying with us. Kenneth Brown

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from General Manager on 14 Jan 2024
Hello David. Thank you for taking the time to take a survey. If you have any questions or ever stay with us again, please feel free to reach out. Thank you. Kenneth

8/10 Good

Sherri, miller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
need wider bathtubs in the rooms. we had a suite with a king size bed and I was hoping for a wider tub. breakfast was good, easy checkin.
Stayed 1 night in Dec 2023
Response from General Manager on 14 Jan 2024
Thanks for staying with us. There is not much I can do about the bathtubs. I will pass it along to the management on new construction. Some of our properties have whirlpool tubs. Unfortunately, my property does not. Once again, thank you for the feedback. Kenneth

10/10 Excellent

Peggy

Stayed 1 night in Dec 2023
Response from GM on 4 Jan 2024
Thanks for taking the time to respond. Please let me know if you have any questions about a future stay with us. Kenneth Brown

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 4 Jan 2024
Thank you for taking the time to gives us a rating. I appreciate the rating and will let my staff know. Kenneth Brown General Manager

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 paws up
Very friendly staff. Nice clean rooms and lots of amenities.
Stayed 1 night in Dec 2023
Response from Kenneth Brown General Manager on 28 Dec 2023
Thank you Bobby. I was glad that we were able to accommodate you and your furry friends. I hope that you will stay with us in the future. I will pass your kind words on to the staff that really makes it happen.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kenneth Brown General Manager on 28 Dec 2023
Thank you for the kind words. I will defiantly pass them on to my staff who really make your stay comfortable. Thank you again and hope you stay with us in the future.

10/10 Excellent

Collin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are comfortable and have plenty of outlets and USB ports. Breakfast is wonderful and while I haven't taken advantage of it yet, it's nice to be able to get a beer after a long day on the road.
Stayed 1 night in Dec 2023
Response from Kenneth Brown General Manager on 28 Dec 2023
I'm happy that you enjoyed your stay and I hope you were able to have a "cold one" in the lounge. I will let our staff know of your stay. Thank you

6/10 Okay

Kimberly

Stayed 3 nights in Dec 2023
Response from GM on 29 Dec 2023
Thank you for your response. If you have any concerns please feel free to contact me at the Property. Our number is (308) 995-8888

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kenneth Brown General Manager on 28 Dec 2023
I apologize for the late reply. Thank you for your rating and I will let my staff know. We hope to see you in the future. Thanks again and have a Happy New Year.

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from general manager on 20 Nov 2023
Thank you for choosing to stay with us so glad you enjoyed it here hope to see you next time ! GM

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for us- Exterior doors need openers
Our stay at his Cobblestone Inn in Holdredge was generally excellent. The staff was helpful, the room clean, and the breakfast adequate for a chain motel. I would hope the other Cobblestone Inns have ADA compliant doors on the front/side entrances- this location had no door opening devices on any of the outside doors, which makes it impossible for an individual with a disability to enter the building without assistance, especially the front entrance with double doors.
Stayed 2 nights in Nov 2023
Response from general manager on 20 Nov 2023
Thank you for taking the time out to give us a review hope you to see you next time! GM

8/10 Good

Julie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Easy to get to. Staff were extremely pleasant. Everything was clean and well taken care of. My only complaint, although petty, was breakfast was a little limited and not as warm as I would’ve liked.
Stayed 1 night in Oct 2023
Response from general manager on 9 Nov 2023
Thank you for your stay here so glad you enjoyed it here.GM

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retired couple
Nice but some noisy people coming in late. We were too early for breakfast but the desk person let us get some orange juice and yogurt.
Stayed 1 night in Oct 2023
Response from general manager on 29 Oct 2023
so glad you gave us a review on how your stay was thank you hope to see you next time! GM.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off the beaten path
A little bit off the path that I wanted but it was a very comfortable place to stay. It was very clean, friendly staff, good breakfast, and easy checkin and checkout .
Stayed 1 night in Oct 2023
Response from general manager on 29 Oct 2023
Hello so glad you enjoyed your stay with us come back and see us again ! GM

10/10 Excellent

Ron

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from general manager on 29 Oct 2023
Glad you chose us to stay here thank you! see you next time ! GM

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from general manager on 29 Oct 2023
Thank you see you next time!gm

8/10 Good

Carrie C.

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Friendly
Stayed 1 night in Oct 2023
Response from GM on 20 Oct 2023
Thank you for taking the time out to give us a review glad you liked your stay with us see you next time! GM

10/10 Excellent

Scott

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, kind & personable staff. Very welcoming people & property.
Stayed 1 night in Oct 2023
Response from GM on 20 Oct 2023
Very happy you enjoyed your stay with us so glad you were comfortable as well hope to see you next time!! GM

2/10 Terrible

Jesse

Business traveller
Disliked: Staff & service, amenities
I purchased a room & when I arrived @2am they had considered me a no show and would not give me a room I had paid for.
Stayed 1 night in Oct 2023

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
The room was clean and updated. Everything was great but unfortunately the mattress was pretty uncomfortable. We didn't stay for the breakfast nor did we use the lounge.
Stayed 1 night in Sep 2023
Response from general manager on 29 Oct 2023
We apologize for your discomfort in the process of getting a new mattress hope to see you next time! GM

4/10 Poor

Jon

Stayed 1 night in Sep 2023

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Good breakfast. Very helpful and polite staff. Perfect place to stay after touring the unbelievable fantastic Nebraska Prairie Museum.
Stayed 1 night in Sep 2023
Response from GM on 3 Oct 2023
Thank you for your review so glad you liked it here hope to see you next time ! GM

6/10 Okay

Kimberly

Liked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a small town. No elevator, but that wasn't a problem for us.
Stayed 1 night in Sep 2023
Response from GM on 19 Sept 2023
I am so glad you enjoyed your stay with thank you for your review.

8/10 Good

Frederick, Rockford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little farther off the interstate than I would have liked, but it was a pleasant stay. Wished it had an elevator.
Stayed 1 night in Aug 2023
Response from GM on 2 Sept 2023
Thanks for taking the time out for your review so glad it was a pleasant stay for you see you next time Gm!

6/10 Okay

ROBERT, Spearfish

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Annette

Stayed 1 night in Aug 2023
Response from GM on 18 Aug 2023
Thank you for you review hope to see you next time!! GM

2/10 Terrible

Marilyn

Disliked: Staff & service, amenities, property conditions & facilities
I booked a room on line with a confirmation #. Credit card was charged . I called to let Cobblestone know we would be a late Check in. And they told me there was no rooms. I told them I had used Expedia and had a confirmation number. They were no help at all just kept telling me there were no rooms. I checked Siam an hour later an the website said they had 4 rooms
Stayed 1 night in Aug 2023
Response from GM on 2 Sept 2023
we apologize at the time we were short on housekeepers we have more help now hope that you would come stay again take care Gm!