Title: Sheraton Hohhot Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Hohhot Hotel Luxury hotel with 3 restaurants and full-service spa ![Lobby](https://images.trvl-media.com/lodging/4000000/3570000/3566000/3565949/7d5bc215.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bars/lounges](https://images.trvl-media.com/lodging/4000000/3570000/3566000/3565949/a99aa6eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/4000000/3570000/3566000/3565949/7ad53ba7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/4000000/3570000/3566000/3565949/60bcf894.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3570000/3566000/3565949/c0573df4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Sheraton Hohhot Hotel in Xincheng District offers a peaceful retreat with practical amenities. Guests can rejuvenate at the spa, swim in the indoor pool, dine at three restaurants, or relax with drinks at two bars. Free WiFi keeps everyone connected throughout their stay. 8.0 Very good ## Popular amenities - Spa - Pool - Bar - Room service - Gym - Breakfast available £45 includes taxes & fees 2 Nov - 3 Nov ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=3565949&PinnedHotelID=3565949&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=3565949&PinnedHotelID=3565949&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3565949&PinnedHotelID=3565949&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3565949&PinnedHotelID=3565949&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3565949&PinnedHotelID=3565949&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3565949&PinnedHotelID=3565949&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3565949&PinnedHotelID=3565949&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3565949&PinnedHotelID=3565949&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3570000/3566000/3565949/345f449e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Fridge HDTV Pillow menu Blackout curtains Premium bedding Shower/bath combination - 431 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3570000/3566000/3565949/a8de76e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Non Smoking 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Fridge HDTV Pillow menu Blackout curtains Premium bedding Shower/bath combination - 431 sq ft - Sleeps 3 - 2 Single Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3570000/3566000/3565949/345f449e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking, City View ### Highlights Soundproofed Air conditioning Fridge HDTV Pillow menu Blackout curtains Premium bedding Shower/bath combination - 431 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3570000/3566000/3565949/a8de76e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Non Smoking, City View ### Highlights Soundproofed Air conditioning Fridge HDTV Pillow menu Blackout curtains Premium bedding Shower/bath combination - 431 sq ft - Sleeps 3 - 2 Single Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3570000/3566000/3565949/345f449e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed, Non Smoking ### Highlights Soundproofed Air conditioning Fridge HDTV Pillow menu Blackout curtains Premium bedding Shower/bath combination - 431 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3570000/3566000/3565949/a8de76e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Single Beds, Non Smoking ### Highlights Soundproofed Air conditioning Fridge HDTV Pillow menu Blackout curtains Premium bedding Shower/bath combination - 431 sq ft - Sleeps 3 - 2 Single Beds ![Club Suite, 1 Bedroom, City View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3570000/3566000/3565949/cd45d78a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom, City View ### Highlights Soundproofed Air conditioning Fridge HDTV Pillow menu Blackout curtains Premium bedding Shower/bath combination - 646 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHohhot-Hotels-Sheraton-Hohhot-Hotel.h3565949.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHohhot-Hotels-Sheraton-Hohhot-Hotel.h3565949.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.82523%2C111.67044&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZoGUSZViLl2R-t9k_2tYRZVLAIQ=) No 5 Ying Bin North Road, Xin Cheng District, Hohhot, Inner Mongolia, 010010 #### What's nearby - Inner Mongolia Museum - 11 min walk - 0.6 miles - Residence of Gurun Princess Kejing - 11 min walk - 0.6 miles - Xinhua Square - 1 min drive - 1.0 mile - Affiliated Hospital of Inner Mongolia Medical University - 2 min drive - 1.2 miles - Qingcheng Park - 2 min drive - 1.6 miles #### Getting around - Hohhot Railway Station - 19 min walk - Hohhot (HET-Baita) - 20 min drive #### Restaurants - ‪斡鲁朵蒙古料理 - ‬20 min walk - ‪巴彦德乐海 - ‬3 min drive - ‪Burger King 汉堡王 - ‬20 min walk - ‪星巴克 - ‬2 min drive - ‪McDonald's (麦当劳) - ‬20 min walk ## About this property ### Sheraton Hohhot Hotel Luxury hotel located in Xincheng District You can look forward to a terrace, 2 coffee shops/cafes and a garden at Sheraton Hohhot Hotel. Treat yourself to a massage at the on-site spa. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars. You'll also enjoy perks such as: - An indoor pool - Free self-parking - Buffet breakfast (surcharge), express check-out and 6 meeting rooms - Barbecues, a lift and a ballroom Room features All 350 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning. Other amenities include: - Bathrooms with rainfall showers and shower/bath combinations - 37-inch HDTVs with satellite channels - Recycling, fridges and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1710000/1709400/1709360/e0697981.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Huhhot Saihan District - Pool - Hot tub - Spa - Kids pool 9.2 Wonderful 58 reviews £53 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1709360&PinnedHotelID=1709360&HadPinnedHotel=true®ionId=-1&adults=2) ![Ballroom](https://images.trvl-media.com/lodging/71000000/70130000/70125000/70124997/104e5833.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Hohhot City Center by IHG Yuquan District - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 8 reviews £52 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=70124997&PinnedHotelID=70124997&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/19000000/18410000/18407900/18407821/d6b3b27a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanda Vista Hohhot Saihan District - 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Parking available 4.0 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=73568579&PinnedHotelID=73568579&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/47000000/46950000/46949200/46949163/d42ca55a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Hohhot Downtown Huimin District - Parking included - Free WiFi - Air conditioning - Gym 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=46949163&PinnedHotelID=46949163&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/108000000/107480000/107476000/107475941/b0e7cd54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fujiali Business Hotel Saihan District - Parking included - Game room [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=107475941&PinnedHotelID=107475941&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6 AM to 10 AM for a fee: CNY 138 per person - 2 bars/lounges - 2 coffee shops/cafes - 3 restaurants - Coffee and tea in common areas ### Restaurants on site - Bene Italian Restaurant - Sheng Yan Restaurant - Yue Chinese Restaurant ### Things to do - Full-service spa - Health club - Indoor pool - Piano - Sauna - Steam room - TV in common areas ### Family friendly - In-room refrigerator - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Turndown service ### Business services - 6 meeting rooms - Business centre ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Full-service spa - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Grab bar in bathtub - Grab bar near toilet - Lever door handles - Lift - Low-height door lock - Low-height electrical sockets in bathroom - Low-height view port in door - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 26 floors - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Built in 2010 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - No plastic coffee stirrers - Rooftop garden - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 37-inch LCD TV with satellite channels ### Food and drink - 24-hour room service - Free bottled water - Minibar - Refrigerator ### More - Access via exterior corridors - Air conditioning - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board on request - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: noon; check-in end time: 6:00 AM Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities are closed on Monday: - Indoor pool ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CNY 360 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 138 per person - Rollaway bed fee: CNY 360 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Hohhot Hotel Hohhot Sheraton Sheraton Hohhot Sheraton Hohhot Hotel Sheraton Hotel Hohhot Sheraton Hohhot Hotel Inner Mongolia Sheraton Hohhot Hotel Hotel Sheraton Hohhot Hotel Hohhot Sheraton Hohhot Hotel Hotel Hohhot ## Frequently asked questions ### Does Sheraton Hohhot Hotel have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Sheraton Hohhot Hotel? > As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Sheraton Hohhot Hotel on 2 Nov 2025 start from £44.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hohhot-Hotels-Sheraton-Hohhot-Hotel.h3565949.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Sheraton Hohhot Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Sheraton Hohhot Hotel? > Self-parking is free at this property. ### What time is check-in at Sheraton Hohhot Hotel? > Check-in start time: noon; check-in end time: 6:00 AM. ### What time is check-out at Sheraton Hohhot Hotel? > Checkout is at noon. ### Where is Sheraton Hohhot Hotel located? > Located in Xincheng District, this luxury hotel is within a 15-minute walk of Inner Mongolia Museum, Residence of Gurun Princess Kejing, and Geological Mineral Museum of Inner Mongolia. Affiliated Hospital of Inner Mongolia Medical University and Xinhua Square are also within 1 mile (2 km). Hohhot Railway Station is 19 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sheraton Hohhot Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Location ### 8.4 Staff & service ### 9.0 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 22 8 - Good 12 6 - Okay 5 4 - Poor 6 2 - Terrible 2 ### 10/10 Excellent #### John 27 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities This was far better than I had hope for, will stay here again. ##### John Stayed 3 nights in May 2024 ### 8/10 Good #### purevjav 28 Feb 2024 Liked: Staff & service, amenities, property conditions & facilities good ##### purevjav Stayed 1 night in Feb 2024 ### 4/10 Poor #### Patrick 10 Jul 2024 Everything was fine facilities wise except for my 500 yuan deposit which has not been returned at this moment in time. Yours hopefully, Pat. ##### Patrick Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### GIANFRANCO 12 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 18 giorni vissuti bene ad Hohhot Inner Mongolia Ottimo hotel in Hohhot downtown. Oltre alla validità della struttura, la gentilezza e la professionalità del personale a tutti i livelli ne fanno i punti di forza. ##### GIANFRANCO Stayed 13 nights in Sep 2023 ### 10/10 Excellent #### Louise 24 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel and I had a wonderful stay. ##### Louise Stayed 1 night in Jul 2021 ### 10/10 Excellent #### WANLI 14 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 很不错的选择，服务也很好！ ##### WANLI Stayed 1 night in Nov 2019 ### 8/10 Good #### Verified traveller 29 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 地點很好，非常近火車站，離商圈也不遠，打個車十幾分鐘就到。 大堂挺美的，但房間裏沒有梳妝鏡子在梳妝桌有點兒不方便。 ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### Riccardo 27 Oct 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Very good choice in town. Average in general Rooms are ok, even if clearly not super new. For Inner Mongolia standards, for sure a good experience. Cleanliness is very good. Staff not sufficient, no spoken English, but especially little helpfulness (I do speak some Mandarin, but still no relevant suggestions to give on restaurants, sights, etc.). Restaurants/breakfast ok. ##### Riccardo Stayed 3 nights in Sep 2019 ### 4/10 Poor #### shuou 5 Jul 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort the hotel doesn't have hot water, service is not at the level of Sheraton. not recommended. ##### shuou Stayed 1 night in Jun 2019 ### 8/10 Good #### Verified traveller 6 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fint hotell i bra läge Bra hotell i centrala Hohhot. Gångavstånd till shopping. Mycket svårt att göra sig förstådd på engelska men det mesta löstes med tecken istället. Några i personalen kunde lite engelska. Mycket bra standard. Hårda sängar, vilket jag tror är vanligt i Kina. Frukosten mest kinesisk men fanns bacon och ägg, samt espresso om man fick rätt hjälp. Mycket hjälpsam personal. ##### Verified traveller Stayed 3 nights in Sep 2018 ### 8/10 Good #### Mrs., Hong Kong 30 Jul 2018 Liked: Staff & service, room comfort #### Swimming facilities Hotel room is big and comfortable Hotel swimming pool staff is a bit rude and impolite with giving instruction Pool was poorly finished with sharp corner signage in the pool ##### Mrs. Stayed 2 nights in Jul 2018 ### 4/10 Poor #### Ivan 17 Jul 2018 Liked: Staff & service Disliked: Cleanliness, room comfort I stayed in the hotel for 3 nights,and killed at least 3 mosquitoes each night. I suspected that there was a mosquito net in the room. It was a terrible experience. I simply could not get enough sleep because of the mosquito. This does not suppose to happen on a 5-star hotel like Sheraton. In fact, it is 4am now, I am waiting for the mosquito to come, I have been fighting with them since 2am. I will never come back again. ##### Ivan Stayed 2 nights in Jul 2018 ### 6/10 Okay #### Ho, tokyo 31 May 2018 Liked: Cleanliness, room comfort #### フロントのたいおうは悪いけど部屋の掃除スタッフは素敵です ロケーションも良いし部屋も広いし ただしフロントの対応良くないです、仕事をしながらスタッフ同士で世間話をしたり、並んでるお客様の順番も聞かずに、適当に対応をしている、レベル低すぎわ ##### Ho Stayed 3 nights in May 2018 ### 2/10 Terrible #### Kam Yeung 15 May 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 非常差的一間酒店 房間很舊, 特別是廁所, 有水漬, 雲石邊的膠裂開有污垢。 房間沒有冷氣, 調到冷風16度, 房間還是28度, 而且非常嘈, 晚上完全睡不好。 到了早上八點多開始, 就不斷有人沒有經過同意進入房間,第一次是問我要不要打掃, 再來是有沒有衣服要洗, 11點就進來問什麼時候要退房, 直到我發火叫他不要再進來了他才沒有再進來, 非常可怕。退房時跟前台反映, 也只得到一句不好意思就不了了之。 最後, 過了幾天發現, 酒店在我信用卡扣掉467元人民幣, 我是5月7號入住的, 我經過hotels.com聯繫酒店, 但酒店到現在還沒有回復。 ##### Kam Yeung Stayed 1 night in May 2018 ### 10/10 Excellent #### Geschäftsreisen, Schleswig-Holstein 31 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sehr gutes Hotel in der Innenstadt. Toller Service und ohne Probleme (und ohne Kosten) frühes Einchecken und spätes Auschecken möglich. Die Angestellten haben sich sichtlich um mich bemüht. ##### Geschäftsreisen Stayed 9 nights in Mar 2018 ### 4/10 Poor #### RISONG 2 Feb 2018 Disliked: Staff & service チェックアウトに時間がとても遅い。 ##### RISONG Stayed 1 night in Jan 2018 ### 4/10 Poor #### Verified traveller 27 Jan 2018 Liked: Cleanliness Disliked: Staff & service, room comfort 第一次分配到冰冻的房间，房间打客服，处理能力十分不足 ##### Verified traveller Stayed 3 nights in Jan 2018 ### 10/10 Excellent #### むむむ, 日本 27 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 心地好い滞在が確保できました 部屋は清潔かつ静安で、気持ちよく過ごすことが出来ました。また、途中で予定が変わり、一日早くｙ切り上げたのですが、その際予約変更不可であったので、返金できないことをすまながっていました。スタッフも丁寧でした。 ##### むむむ ### 6/10 Okay #### Aaron M, Maui 18 Aug 2015 Liked: Cleanliness, staff & service, room comfort #### Nice, but slipping. Starwood really needs to get their quality control staff on site asap because the Chinese idea of maintenance and upkeep is vastly different than the rest of the world. In other words, "people don't do what you expect, they do what you inspect". While still a Starwood property, it's slipping fast with regards to basic upkeep of details. The staff were exceptionally nice however. My biggest beef was with the AC settings. For some reason, China has issues with AC and determines what people should set their AC to. If you are lucky, you can get it down to 24 celcius - this Sheraton was NO different in the four rooms I used. ##### Aaron M ### 10/10 Excellent #### Ralf, Carmel, IN 19 Jul 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel to stay at I stayed for a week on business and this hotel can compare with any high class hotel across the globe, great service, comfort and accommodations ##### Ralf ### 10/10 Excellent #### Hanxuan, 上海 4 Jun 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 合适的价格 贴心的服务 合适的价格 贴心的服务 ##### Hanxuan ### 8/10 Good #### Hanxuan, 上海 4 Jun 2015 Liked: Staff & service, property conditions & facilities, room comfort #### 合适的价格 贴心的服务 酒店很在意客户的感受，从下出租车到达九点开始，服务人员会很贴心的给你写有出租车牌的小卡片开始，没一个问题酒店工作人员都会耐心解答。当下解决不了的问题，会有工作人员持续跟进，价格合理，服务很好。下次还会入住的。 ##### Hanxuan ### 10/10 Excellent #### Man Wai, HK 22 Apr 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 酒店設備很不錯,只是酒店機場接送貴了一點... 位處市中心,去市內境點不難,我住的房間種類是最便宜的一種.但房內設施很足夠,補給又快,基本上你想到的他也有,酒店設施齊備.早餐(我的房間種類不包早餐,所以我是自費的)選擇很多,環境很不錯. 但若找酒店車作機場接送,服務是一流,但價錢偏貴(120-150人民幣單程),但因內蒙的士不看鏢計數,開天殺價的情況多,若想安全一點,這也算可以. \*\*我剛到內蒙已給的士司機扮友好,見我第一次來,在開車後不久在公路上便開天殺價,結果本來不用100元的車程給騙了120,所以建議問清楚酒店接送價錢再自行決定坐不坐的士\*\* ##### Man Wai ### 10/10 Excellent #### Lawrrence, Taiwan 24 Mar 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 交通、繁華街へのアクセスに最適なＨＴＬ 立地、スタッフの接客、部屋のコンディションからまったくもって文句はない。ただ、部屋にシェーバーがおいてあれば全部５の評価になっただろう。 ##### Lawrrence ### 6/10 Okay #### Verified traveller 29 Dec 2014 Liked: Staff & service Disliked: Property conditions & facilities #### Sheraton Hohhot Had to call maintenance due to the shower handle being stuck. No hot water. Room interior was about 15+ years old. ##### Verified traveller