Hlidarfjall Akureyri

These globes are super cute and in a lovely area. Unfortunately, that was about all we could say. They aren’t as private as we hoped; you could clearly see into the others’ globes if the curtains were open. And if the curtains are closed, then you lose the point of staying in a place like this. Additionally, the outlets and lights were not working in the kitchen and bed area, leaving the only working outlets to the entryway. The front door did not have a spare key, like our instructions noted. The front door is all glass with no option to cover it, so you could clearly see into the unit. When we contacted the staff about the malfunctioning outlets and lights, we never heard back aside from a “try resetting the breaker.” We tried that twice, for the record. It’s been three weeks and we still haven’t heard from the property, nor have they responded to Hotels.com. Overall not a location we would repeat; unfortunately we couldn’t stay there the whole reservation.

Bed bugs! All of us being bitten and we caught two bed bugs on our beds! I tried to contact the host and no answers. Since it’s 1am, we have no other places to go. Our next day’s plan is ruined because we need rest. It’s awful experience!We have to sit in chairs the whole night. I tried again contacting the host during morning. No answers yet! This is unacceptable and we request a full refund!