Hinterdorf Holidays from £216

It’s was amazing experience

Beautiful, peaceful, high class property. Staff was very accommodating. Thank you for such a beautiful stay.

This apartment/hotel is as SUCH. Great find! We are a family of 5 - 2 adults 3 teenagers. Plenty of room! My son had a large bed in the living room (pull out sofa) then my girls had a large bed with en-suite bathroom. His ad and I had large bed with en-suite bathroom. But another bathroom in the hallway. They kept the fridge stocked with waters and apple juice and soda. Apartment also had a full kitchen- we bought breakfast food at the Coop down the street. Convenient location! Best part is they offer free laundry. We have them 2 big baskets of dirty laundry from our trip to Paris and it was returned at 3pm washed and dried and folded! Allowed us to bring half of what we would have needed to bring. Also had a private parking spot for an extra 35 chf per day. The staff is SO nice. 5 stars!

Customer service on point

The property is very nice but this definitely does not have the amenities and services of a five-star hotel. First of all it is a private residence. There is no concierge, no front desk, no spa, no gym, I know other rooms beside the rooms you stay in. The rooms are very nice but are missing some basic things especially since they rank themselves that's why I start. There was no lotion, no conditioner, and that toiletries were not luxury. Just average. They included breakfast it's just a basket of bread and jam they didn't leave at the door with some yogurt and butter. The residence does not have its own parking. You have to use private parking but at least it's close to the residence. The manager of the restaurants downstairs is the part-time property manager and he is friendly and nice but he's not there when the restaurant is closed. If you need something then call the number on the reservation you will get someone who will have to ask somebody else and get back to you for anything you need. This is more like a VRBO. The steam feature and the shower is nice but does not qualify this as a spa property. Location is great and overall we have a good stay but the descriptions of the property need to be updated so that expectations are realistic.