Hilmar Country Plaza

There was trash on my bathroom floor when I arrived to my room. The entire system “was down” so they couldn’t create keys, so I had to go down and get staff to let me back into my room each time I left the room. There was no wifi the entire duration of my stay, and I was on a work trip.

The location is great, the whole place(room, pool, restaurant) was clean. I didn’t have time to go bar area or lobby but looked good and busy. The breakfast was fully stocked and lots of variety.

Not many stayed here yet they placed people right above us even after I said we had to get up early for surgery. The upstairs guest walked around all night taking showers and moving furniture all night. They Don’t clean the chairs, food debris in and under cushions. 1/2” crack under front door and cracks around door, shower rod not fastened to wall curtain keep sliding open. Wouldnt let me check in for my second night when I arrived for my first night. I told him I’d be in surgery and not able to by 11.