Highlands Mansion and Gardens

The customer service is by far the best we have EVER received at any stay at any hotel the we have been too!!!! The staff is amazing and super friendly!! Always had smiles on their faces:) We would definitely book here again!!!

We got a nice room and were upgraded to a high floor. The room was large and ticked all the boxes for what we needed. We had booked a room with a king bed and a sofabed for our teenage son - we had to request sheets and make the bed. (It wasn't a big deal, but was a little surprising, being that we've not had to do that in the past at hotels at a similar price-point.) The bathroom was a bit on the dark side but the water pressure was fabulous.

We celebrated our 21st wedding anniversary at the Rittenhouse and they made it extremely special for us. We felt like royalty staying there in a really spacious room overlooking the park. I enjoyed the soaking tub. It was spacious enough that we felt we could live there. The staff was amazing and went above and beyond to help make our anniversary feel special, which we deeply appreciated. This hotel offers a nice indoor pool as well as fitness center, which we got to use, but if we had had more days we would have used more. I did enjoy a Rolfing massage before leaving this hotel, which was a new experience for me and a great relief. My Massage Therapist 💆‍♀️ was extremely skilled and successful at relieving my pain. The only thing that would keep us from returning to the Rittenhouse is the pungent odors from the park where a lot of people smoke weed openly and other smells coming from the vents underground.